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Lindsay Lexus of Alexandria

Alexandria, VA

4.9
1,663 Reviews

3410 King St

Alexandria, VA

22302

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1,663 Reviews of Lindsay Lexus of Alexandria

November 17, 2022

Excellent service from Mr Escalona's team! Customer focus and support including phone contact when complete was tremendous. More

by rc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Escalona
Nov 17, 2022 -

Lindsay Lexus of Alexandria responded

RC- Thank you for the excellent feedback about our team's attention to detail and customer focus! We appreciate your continued support and look forward to welcoming you back again!

November 14, 2022

Mr. James Wood is very professional and friendly. He always does a great job explaining what maintenance services my car will receive or will need need in the future. I have also been quite pleased with More

by Lexus Owner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Wood
Nov 14, 2022 -

Lindsay Lexus of Alexandria responded

Thank you for the great review! We are so glad to hear that James delivered such an outstanding service experience. Drive safely, and we hope to see you back again at Lindsay Lexus of Alexandria!

November 12, 2022

Consistently high quality service. Juan is the best! Service is quick and staff really nice and helpful More

by JLM6th
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Fletcher, Juan Baez
Nov 13, 2022 -

Lindsay Lexus of Alexandria responded

Thank you for your continued support and shout out to Juan's great customer service!

November 11, 2022

I had a problem with my Lexus which I desperately needed today. I called Mr. James Wood who is my representative. He quickly responded and told me to stand by - he wanted to make sure they had all More

by Jpf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Wood
Nov 11, 2022 -

Lindsay Lexus of Alexandria responded

Jpf- We are thrilled that you reached out to James for assistance and he stepped up to ensure your needs were met! Thank you for sharing the wonderful job the team did getting you safely back on the road and we look forward to welcoming you back again next time!

November 07, 2022

Purchased made from Lindsay Lexus was seamless, timely and a pleasant experience. Could not have been any better from viewing the car to driving it off the lot AJ made everything work perfectly. More

by colinswalters
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Latzen, A.J. Jones
Nov 08, 2022 -

Lindsay Lexus of Alexandria responded

We are delighted to hear from you. Thank you for the great review of AJ and Lindsay Lexus of Alexandria! It thrills us to hear how great the service was. Congratulations and we hope to see you again down the road.

November 06, 2022

I always receive courteous, efficient service here. I like the complimentary car wash and hospitality while you wait. The service reps are knowledgeable and caring. More

by LexusCustomer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Fajerski, Tammy Simone, Tony Escalona
Nov 06, 2022 -

Lindsay Lexus of Alexandria responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with the Lindsay Lexus of Alexandria team. Drive safely, and we hope to see you back again down the road!

November 06, 2022

Great customer service! Dwayne A was very professional and took time to answer questions. He ensures customers are satisfied from the beginning to the end--when you drive More

by Adrian
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ANOOP SIKKA, Dwayne Butler
Nov 06, 2022 -

Lindsay Lexus of Alexandria responded

Adrian, thank you for the great review! We are so glad to hear that Dwayne delivered such a successful purchase experience. Drive safely, and we hope to see you back again at Lindsay Lexus of Alexandria!

November 04, 2022

Professionalism at its best Let him head customers relation and chief of sales nothing else to say More

by artiss4312
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mesfin Ayele, Mario Melgar
Nov 04, 2022 -

Lindsay Lexus of Alexandria responded

Thank you for taking the time to leave this review! We hope you think of us at Lindsay Lexus of Alexandria for any future Lexus needs.

November 04, 2022

Service advisor JUAN is a superstar. I trust him implicitly. He never disappoints in every aspect of Customer Service. His advice is always sound. More

by Gerry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Coleman, Juan Baez
Nov 04, 2022 -

Lindsay Lexus of Alexandria responded

Wow, Gerry, your review is everything we hope to see! We're absolutely thrilled Juan has demonstrated our commitment to customer service and earned your trust. Drive safe, and we look forward to working with you again at Lindsay Lexus of Alexandria!

November 04, 2022

Have always had excellent customer service. Specially with James Woods who always looks after my vehicles. More

by Al
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Wood
Nov 04, 2022 -

Lindsay Lexus of Alexandria responded

Thanks for the kudos! James and the Lindsay Lexus of Alexandria team will be happy to hear your experience went seamlessly from start to finish. Safe travels!

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