Lindsay Honda
Columbus, OH
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I had my oil change on December 17 ,2025. The service was excellent but I had misplaced my vehicle keys and couldn’t find them. The customer service representative Annie Williams was the only The service was excellent but I had misplaced my vehicle keys and couldn’t find them. The customer service representative Annie Williams was the only person who was concerned. She was very attentive to my needs. Her customer support was the reason I have my keys.because I didn’t have them for two days. She went to every station in the service area and found them. Her dedication to the service was remarkable. Lindsey Honda should acknowledge her service. Thank you Annie Williams. Cordially Yours, Donald U. Thomas , Jr. More
I am so disappointed in Lindsay Honda. I purchased a new Pilot awhile back and it came with lifetime $19.99 oil changes. They honored it for awhile and then raised the price to $29.99. And I purchased a new Pilot awhile back and it came with lifetime $19.99 oil changes. They honored it for awhile and then raised the price to $29.99. And most recently, they raised it again to $59.99. When I mentioned the life-time deal they offered me when I purchased the vehicle new, they asked if I had a card reflecting the offer. 1) I never received a card, 2) they've never asked for a card before, and 3) it's hard to believe that nothing is noted in their system--especially since I used to get it for $19.99. I politely asked the service rep why they stopped honoring this deal and he said that he would have a mgr call me...of course, that never happened. 😕 And Honda...my Pilot's engine blew out. The connection rod destroyed the engine. No big deal--there was a recall on it for my year. Lindsay Honda said they'd replace it but then asked for my vin and proceeded to tell me that my car wasn't included in the recall because it didn't have a connection rod problem...even though that's the exact problem that destroyed my engine! I called Honda and they politely told me to eat s#!(. More
Lindsay Honda is absolutely amazing. The experience from start to finish was incredible. They worked with my credit and made the leasing process easy. At every step, everything was expla The experience from start to finish was incredible. They worked with my credit and made the leasing process easy. At every step, everything was explained in detail and all my questions were answered. I’ll be a customer for life! More
I have always had a great experience at Lindsay Honda. Brian Penn is wonderful to work with and the entire team we had with this purchase were great. Brian Penn is wonderful to work with and the entire team we had with this purchase were great. More
The sales person (Rachel) was amazing. Thanks to Lindsay sales management we were all able to come up with a comfortable amount. I drove w my twins 14 year old kiddos 1 hr and 30 minut Thanks to Lindsay sales management we were all able to come up with a comfortable amount. I drove w my twins 14 year old kiddos 1 hr and 30 minutes drive time. I wouldn't trade the positive experience with any other dealership. Thank you Lindsay Honda Weir Family More
Communicated with salesman via text after initial visit. Worked out a down payment, financing and monthly payment. Based on that I went in to purchase the vehicle. After being there for an hour the sales Worked out a down payment, financing and monthly payment. Based on that I went in to purchase the vehicle. After being there for an hour the salesman told that he'd made a mistake and both the down payment and the monthly payment were going to be higher, leading to the car costing me over 2k more than I'd been promised. The manager was unwilling to honor what I'd been told, even though I had the texts to confirm it. Extremely disappointing. More

