Lindsay Chrysler Dodge Jeep Ram

Was charged $1000 over what the dealer agreed with insurance Just look at the BBB rating (Better Business Bureau). There is a reason for this. After my insurance appraiser and the dealership service rep, Brad Just look at the BBB rating (Better Business Bureau). There is a reason for this. After my insurance appraiser and the dealership service rep, Brad had met and agreed on a price, my appraiser called me letting me know he recommended full coverage of the damage. I called my insurance and they let me know the agreed-upon price and that full coverage, minus my deductible, was approved. When I went to pick up my car, I was charged the extra one thousand dollars and having never dealt with insurance, I was told by Brad that I could just present the bill to my insurance and be paid back. I had told Brad that I was fully covered, how much the deductible was, and how much I was being paid when I let him know that he could start repairs. At the end of this when I was trying to figure out what happened after insurance said they couldn't pay more money than what was agreed upon, Brad told me he had never seen an agreement for the lower price from the appraiser. I talked with the appraiser and he got Brad to admit that he did agree with it, that after the appraiser left that his manager made him raise the price and not tell anyone, and Brad also told my insurance company that I specifically agreed to pay the extra $1000 out of pocket. There is also a large dent in my door and now that I am trying to get these two matters resolved, they put me on indefinite hold when I call and have blocked USAA, my insurance company. Do not go here. I am now out a week and a half's worth of pay and this dealership and its managers will lie to you. More

This place sucks Spent 7 hours here, sold us a broken car, charged us for things we didn’t agree to, gave us 7% apr with 8000 down Spent 7 hours here, sold us a broken car, charged us for things we didn’t agree to, gave us 7% apr with 8000 down More

Incredible Service Chris remained focused from the start on providing amazing attention and truly impressive service, so that our car-buying experience was as smooth and Chris remained focused from the start on providing amazing attention and truly impressive service, so that our car-buying experience was as smooth and hassle-free as possible. He maintained a driven attitude, that we walk away with a vehicle we were both happy and excited to own. And we ended up buying TWO vehicles! Just as all-round awesome experience! More

Purchase of my new Jeep Wrangler I've just purchased a new 2018 Jeep Wrangler from Manny Chapeton at Lindsey Jeep and its been a very pleasant experience. I feel like Manny did every I've just purchased a new 2018 Jeep Wrangler from Manny Chapeton at Lindsey Jeep and its been a very pleasant experience. I feel like Manny did everything he could to get e what I wanted and was willing to put in whatever time to took to make this deal happen. On the day we signed the paperwork, Manny and I were the last two people at the dealership. That night I sent Manny a text at 11pm and he promptly answered putting my mind at ease over something that bothered me. This is the second car I've purchased at Lindsey (the last one was ten years ago). I've bought cars and trucks all over Northern Virginia since 1975 and I've seen good, bad and crooked dealers. I consider Lindsey to be one of the good ones. More

Excellent Jeep dealer Worked with Estevan on selecting a 2019 Jeep Cherokee. Found the right car and it has been great. They have a large selection to choose from and commi Worked with Estevan on selecting a 2019 Jeep Cherokee. Found the right car and it has been great. They have a large selection to choose from and committed to helping you find the right vehicle. More

Fine dealership I rarely write reviews, but I've used lindsay jeep in Manassas for two car purchases and many service visits and I can honestly say I've never had a b I rarely write reviews, but I've used lindsay jeep in Manassas for two car purchases and many service visits and I can honestly say I've never had a bad experience. That says alot about a dealership. The sales team have always got me the car I wanted, the service department is outstanding. They get get you in and out in no time. Whoever is running this place knows what they are doing. More

Great place. Not so honest people I love my car. But....I will never buy a car here again or recommend anyone. They tell you what you want you to hear and that's it. I have been to thi I love my car. But....I will never buy a car here again or recommend anyone. They tell you what you want you to hear and that's it. I have been to this dealership 4 times and only had my car a month. Keep in mind I live an hour away. On one of my many times to pick up my car the sales guy didn't even look at it. The receptionist gave me my keys, no paper work or anything. On the original sales ticket they were supposed to remove some minor scratches... they are still there. My muffler tip needed to be clamped.... it's still hanging. The smart shield was supposed to be applied... never applied! I wiped my finger under my spoiler to show him a finger full of black dirt. My car wasn't even cleaned. All of these things were marked completed on my paper work but not physically done to my car and its still not done so I have to drive back out again with nothing to show for it but a "sorry about that sir. I was definitely getting the run around from my sales guy Said. I had to stop dealing with him. Since then I've spoken to 3 "managers" all of whom apologized multiple times. They do a great job at apologizing but not a great job of honoring what they say they did or would do. I've been getting the run around for a month! The one star is because I had to and because they had pizza one day. What kind of outfit are you guys running? More

Didn't get past a convo with the "Sales Manager" In today's commodity car shopping world, you just can't play silly pricing games with possible customers anymore. In most cases, if someone is reachi In today's commodity car shopping world, you just can't play silly pricing games with possible customers anymore. In most cases, if someone is reaching out to a dealer, it's because a) you have the car they want and b) you have it at the price they want listed on your website. The fine print for Lindsay CDJR reads that the "Love It Price" includes applicable manufacturer rebates and rebates associated with dealer financing. IOW, rebates you don't really need to qualify for. Ok, fair enough. It also reads that "Additional factory rebates from certain manufacturers, such as first time buyers, recent college graduates, veterans and/or active members of the military, owners of competitive makes, loyalty rebates etc, may be available." My translation on this is that I should be able to walk in off the street and get the "Love It Price" without any special qualification as long as I finance through the dealership. In my case, Bryan said that FCA requires them to show the lowest possible price, inclusive of every possible rebate, in their "Love It Price." In short, 100% opposite of what their own website shows. So, he's either playing games or he didn't know the rules. As the "Sales Manager," I don't need to tell you what I believe. In summary, I went to a competitive dealership last night with a nearly identical version, who ACTUALLY honored their internet sales price, and bought the truck of my dreams. Thanks for making it easy Lindsay CDJR. More

Great deal I went looking for a specific Jeep Gladiator. That had it on the lot. Made an appointment with Hassan. I was greeted by his sales partner Said who I went looking for a specific Jeep Gladiator. That had it on the lot. Made an appointment with Hassan. I was greeted by his sales partner Said who I primarily worked with. I was trading in a 2017 Cherokee. They checked it out while we test drove. They have me more for my trade than I was expecting. My wife wasn’t with me but did get her info by text/email. When it came time to sign the paper, he drove up to Sterling where my wife was at and got it signed. Happy with the Gladiator!!! More

Horrible unbelievably Made an appointment days in advance with Brad in Service.. dropped off night before and had a 10am apt on a Wednesday.. long story short Brad held me Made an appointment days in advance with Brad in Service.. dropped off night before and had a 10am apt on a Wednesday.. long story short Brad held me car hostage for 7 days .. each day I would have to call around 4 to find out status of diagnostic test and would get could not get to it today sorry .. I need my work truck and he made it clear from day 2-3 that they don’t care about our time. I left many messages and finally after no response and them hold truck I guess hostage with no info ..I had enough and call dealers GM who said Brad was out today and we are on day 6 now....and report is in and Brad will call tomorrow day 7. No call from Brad so I called around 11:30 and told him that I would pick up truck later that day and will let everyone what a horrible business this is the ..the guys working up front when I cam to pick up car just shaking their heads cause they hear this a lot about Brad .. then I get a handful of calls saying I am in sales and I see your truck in service and they try to sell me a new one ..lol. I hope that anyone is hat reads this lets any friend or family who they care about not to visit this dealership and especially not Brad .. a horrible employee.. to top it off I told to GM and he went over cost and then next Day day 7 Brad does the same thing but then price was 900$ more for same work. Rip off people and we really should not give companies that are run this way any business.. do yourself a favor steer clear of this place More