Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Lindsay Chrysler Dodge Jeep Ram
Manassas, VA
1,412 Reviews
At Lindsay Chrysler Dodge Jeep Ram, our goal is to exceed your expectations at all times. The moment your walk into our showroom, which features the latest Grand Cherokee, Durango, Wrangler, 1500 and Pacifica models available, we intend to help you find a new or used car you'll love.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 7:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,412 reviews
July 05, 2015
Best experience ever From the moment I landed till we signed the deal it was the best experience that I have had with dealers.Jeff Shepard was the most honest and helping From the moment I landed till we signed the deal it was the best experience that I have had with dealers.Jeff Shepard was the most honest and helping sales person I have met. Helped me take the decision and throughout the whole process. More
by Rohitjeep2015
July 04, 2015
All that is bad about car dealers come true!! Conjure up your most minimal expectations and slimy stereotypes of car dealers and have them prepared to be fulfilled. Lindsay Jeep is the embodiment Conjure up your most minimal expectations and slimy stereotypes of car dealers and have them prepared to be fulfilled. Lindsay Jeep is the embodiment of those things that make car buying the miserable experience that it is. Things started off so well. They found the car I wanted, offered me a competitive price all without making me come to the dealership which is a some distance from my home. Helpful, yes. Friendly, yes. Nice, eh? THEN, I had to come in and do the paperwork. Addition "errors", exorbitant registrations fees, and miscalculation of the sales tax (did on car price plus their "service" fee instead of car alone). Got that all straightened out. Car to arrive at dealership in 3 weeks as anticipated. Wrote the deposit check and headed home. Left wondering if these errors were mistakes or rather a calculated attempt to collect more than the agreed price. The big day comes. First thing on arrival the Jeep is out front, "let's go for a drive" says the sales rep. Do you see what's coming? Get 'em in that car, make 'em want that car. Sit down to do the paperwork. Not all of the promised corrections were made, and they go off to fix them. The rep comes back and says they cannot honor the price they had committed to 3 weeks earlier (it was now July after all - that price was for June). Another $700 please. Really? No way we were playing these BS games. We walked. I echo Mark S's comments. To those who claim to have a had a good experience I am reminded of the old saying about poker - "If you sit down at the table and in 5 minutes you cannot tell who is the sucker that is there to get fleeced, then it is you". If you must shop here, be careful with these people, be very careful. More
by not the place for me
Employees Worked With
i do not want to single out any one individual
July 03, 2015
Awesome experience! From the time I pulled up to the dealership, it was a great experience. My salesman, Sam Rosa, was honest, straight forward, and determined to get me From the time I pulled up to the dealership, it was a great experience. My salesman, Sam Rosa, was honest, straight forward, and determined to get me the exact Jeep that I wanted. I told him about a horrible occurrence that happened at another dealership and he guaranteed that I would not have to worry about going through it again...he kept his word! I told him what I wanted and my price points and him and Hank (Finance) made it happen effortlessly! Even in the waiting period of my vehicle being delivered, Sam called and updated me every step of the way. On the day I picked up my new "baby", he went through the workings of the truck and set my UConnect and XM radio stuff up for me! After the first ordeal I had, I never thought that this process could be made easy and stress free and this dealership proved me wrong. I usually never do reviews but I will be sure to refer all of my colleagues and friends here because Sam and the staff really went above and beyond! Thank you! More
by Charlie2015
Employees Worked With
Hank (Finance), Samuel Rosa
July 02, 2015
Great! My dealer was Tim Driscoll and he was super helpful and kept checking on me during the whole process and was super professional and kept me comfortabl My dealer was Tim Driscoll and he was super helpful and kept checking on me during the whole process and was super professional and kept me comfortable. More
by jamelstephan
July 02, 2015
Exceptional My wife and I decided to stop by on a Friday night just to size up the Dodge Dart & Chrysler 200. Louis Onate promptly met us on our way to the showro My wife and I decided to stop by on a Friday night just to size up the Dodge Dart & Chrysler 200. Louis Onate promptly met us on our way to the showroom door and assisted us to the Dodge Dart fully loaded, Louis was extremely knowledgeable on all the Standard and Optional features on the car and insisted we take it for a spin-We did and I am glad he suggested it because it made me realize that the Chrysler 200 was really what I wanted to see. Once back at the dealership he selected a 200 Limited for me to test drive and I loved it. All of us went back to the showroom where we insisted we were not ready to purchase till this fall......then Louis & Fino tossed down a price that seemed unreal. There was no pressure, I told them we would not be buying tonight and home we went. On Saturday after some research I realized it was a great deal but was missing an option I would have liked. I called Louis, he was occupied so I ended up with Sam Rosa who hunted down the car I preferred but because it was not in Lindsay stock we couldn't quite make the deal happen, so I accepted the Friday night price on the test drove model and picked up Monday night June 29th. Everyone at Lindsay Autos was great including the speed of the finance department. Great Great establishment that still knows how to make a customer feel welcome in every way! More
by TChizum
Employees Worked With
Luis Onate
July 01, 2015
Excellent Experience Friendly, respectable, not overly aggressive, amazingly excellent staff!!! Sam Rosa is by far the best salesman, explains everything in detail every s Friendly, respectable, not overly aggressive, amazingly excellent staff!!! Sam Rosa is by far the best salesman, explains everything in detail every step of the way! He will guide you in everything you need to know about your future car to waving as you drive off the lot with it. John in finance makes it simple and breaks down the numbers every step of the way! Lindsay is truly about making the customer happy and confident in the new purchase!! If you want genuine, honest pricing, with great customer service purchase from Lindsay Chrysler Dodge Jeep Ram!!! More
by C. Smith
Employees Worked With
John Melber, Samuel Rosa
June 28, 2015
Great car buying experience!! Had the privilege of meeting Sam on my first visit to Lindsay to look at a Jeep Liberty. From the beginning Sam showed outstanding customer service. W Had the privilege of meeting Sam on my first visit to Lindsay to look at a Jeep Liberty. From the beginning Sam showed outstanding customer service. We drove the truck around for a good 15-20 mins and there was never any pressure. Needless to say I purchased the truck and am very happy. To this day he still checks in to see how things are going. I even referred a friend to see Sam and he ended up purchasing a vehicle as well. If you need a car and want outstanding customer service see Sam Rosa. More
by GPJL15
Employees Worked With
Samuel Rosa
June 23, 2015
Awesome Service Sam Rosa is the best, he was very friendly, helpful and patient. He will always fight to get the best deal for you and understand what you can do and Sam Rosa is the best, he was very friendly, helpful and patient. He will always fight to get the best deal for you and understand what you can do and what you cant. When you visit Lindsay in Manassas ask for Sam. I had a great experience and I'm so happy with my car. Thank you Sam, Glenys More
by GlenysS
Employees Worked With
Samuel Rosa
June 16, 2015
Worst Experience Ever This has been my worst car buying experience ever. I went to trade in my 2014 Dodge Avenger for the new 2015 Dodge Charger. They told me that within 1 This has been my worst car buying experience ever. I went to trade in my 2014 Dodge Avenger for the new 2015 Dodge Charger. They told me that within 10 days I would receive a payoff letter from the trade in and that I would be receiving checks from the cancelled warranties. The guy that helped me in financing called his boss and they said that usually they don't use warranty money as down payment for a new car, but in this case they would to try and get me a better deal with a financing company. $4500 was the amount that I was told I would get back and $3000 was for the down payment and the other $1500 was to be ahead on payments just in case something were to happen. So, I drove off ecstatic thinking everything was going to be taken care of. A few weeks pass by and I hadn't received the payoff letter and I just thought maybe the car company was taking its time getting it to me. Now almost a month since I purchased the new car, I decided to call Lindsay and see what was going on. They kept giving me the run around saying their computers were down and that I had to call back to talk to this person and this person. Finally I was able to get ahold of somebody who took a look into the account for me only to find out they hadn't even sent the payoff check to the car financing company. At this point, the finance company is calling me almost everyday because their records show that I am past due on my car payments, so then they get involved and say that they haven't received anything and that payment needs to be made. At this point, I am really upset because they have now MESSED MY CREDIT up and it has gone down almost 100 points. The guy I spoke with told me that they do not send payoff checks until down payment has been made which was not the deal that was made, so I start yelling at the guy because I am fed up with all of the calls and the bs. Over the next couple of weeks I was repeatedly told that the check has been overnighted, yet every time I call the financing company they say they have not received anything. So I call Lindsay back again and finally have to go up there because things aren't being resolved. At this point, it's almost two months after the purchase of the Charger and the financing company is saying I owe almost $1000 in past due payments on a car that I have not been in possession of for two months. I was told that I would receive close to $4500 back from the cancelled warranties on the trade in, but when I receive all three checks back they only equal about $2500 which isn't even enough for the $3000 agreed upon down payment on the car. Because they decided to wait to send the payoff on the car, the warranties could not be cancelled and therefore the checks were less and less each day they didn't pay it off which is why after two months and countless lies I only received back $2500 instead of $4500 like he said. They took their time paying off the trade in, but they were on top of calling me every single week about getting their money which to this day they have not received because of all the bs they put me through. I intend to send this letter to the manager of the business as well and see what they have to say for the horrible service and many lies they told me. More
by chrisc147
Employees Worked With
Jon C
June 16, 2015
Lindsay Sets A New Standard in Auto Sales!!! I recently purchased a 2015 Jeep Cherokee from Lindsay Chrysler Dodge Jeep in Manassas, VA. My salesman was Gerry Hebron, who is an absolute subject m I recently purchased a 2015 Jeep Cherokee from Lindsay Chrysler Dodge Jeep in Manassas, VA. My salesman was Gerry Hebron, who is an absolute subject matter expert in the world of auto sales. He is intelligent, courteous, patient and very honest. Furthermore, I researched all dealers within a 200 mile radius of my home in Southern Maryland and Gerry beat the best possible price I could find on-line or from any other dealership. If you want a great purchasing experience, without drama, ambiguity or deceit, , and want to get the best possible deal- then call Gerry Hebron at Lindsay Jeep in Manassas....I PROMISE YOU WILL NOT HAVE ANY REGRETS!!!! More
by 2015 Jeep Trailhawk
Employees Worked With
Gerry Hebron
