Lindsay Chrysler Dodge Jeep Ram

Free Vaseline with purchase. I had read some pretty decent reviews on this dealership and their prices seemed almost too good to be true (more on that in a minute)., I called on I had read some pretty decent reviews on this dealership and their prices seemed almost too good to be true (more on that in a minute)., I called on a Monday and told them I was interested in leasing 2 vehicles. I asked the salesman if he could at least make sure the payments would be what I had computed based on the selling price and that there were no surprises. He was very evasive about providing any answers. Other dealers had informed me this dealership was scamming potential customers. It turns out they were correct. They advertise a price as MSRP (which is the window sticker price and INCLUDES freight. Then they show a considerable discount. The scam is that the add that 1445.00 fright BACK ONTO the bottom line as well as a $699 “processing’ fee (profit) and a $271 ‘tag” fee (tags are $40 here). So basically they claim a discount of say $3000 and once they add back the freight they already showed as part of the MSRP and these fees you end up with a $500-600 discount instead of a $3000 one they claim to be giving off the price. After my reviews are posted I will be forwarded it the screenshots of this to the. VA Attorney General’s office and the FTC for review of this misleading business practice. Shame on this company continuing to help perpetuate the stereotype that car dealers are crooks. Sadly, this outfit is full of them More

Great service Everyone was very helpful. The dealer that help me i think his name was Agan Duzel.. new everything about a variety of cars and exactly what i was loo Everyone was very helpful. The dealer that help me i think his name was Agan Duzel.. new everything about a variety of cars and exactly what i was looking for.. excellent service More

Excellent service!! I had a wonderful experience when I purchased my vehicle. Payton Chilton did an excellent job! Her knowledge of the vehicle I wanted to buy, Was very I had a wonderful experience when I purchased my vehicle. Payton Chilton did an excellent job! Her knowledge of the vehicle I wanted to buy, Was very impressive, but more importantly she made sure I felt very comfortable in picking the right vehicle for me. Ask for her when you go visit the dealership! Kudos to an amazing staff there!!! More

Easy pleasant experience Overall a great experience working with Jimmy. He paid attention, listened to my description of what I was looking for, and respected my need to stay Overall a great experience working with Jimmy. He paid attention, listened to my description of what I was looking for, and respected my need to stay within my price range, then found the perfect vehicle for me. More

Bought 2018 Pacifica Touring L Jalissa was friendly and knowledgable on the Pacificas in stock. I met her for a test drive on Monday 5/21/18 and took a pleasant test drive and then Jalissa was friendly and knowledgable on the Pacificas in stock. I met her for a test drive on Monday 5/21/18 and took a pleasant test drive and then viewed other Pacificas on the lot to see if there were any I liked better. I decided on one and worked with Lee filling out the paperwork. While in the process of filling out the paperwork, we were informed that there was s slight accident while getting the vehicle ready and they knew that I would not want to purchase the damaged vehicle so they searched their inventory for another with the same options and did not have one so they worked with another dealer to get one with all the options that I wanted plus a few more and offered it to me at the same price as originally agreed upon. They worked with me on my schedule and there were no high-pressured sales tactics that I have run into at other dealerships. Jalissa and Lee were very professional and friendly. More

Bough Dodge Journey Theresa was great. Very friendly and helpful to work with. I am very happy with what I got from Lindsay! Totally satisfied and definitely recommend to Theresa was great. Very friendly and helpful to work with. I am very happy with what I got from Lindsay! Totally satisfied and definitely recommend to anybody who consider buying a car! More

Amazing team This is my second purchase from Lyndsay CDJR. The folks there are Simply amazing. I must say,my sales representative there, Gina Askew is second to no This is my second purchase from Lyndsay CDJR. The folks there are Simply amazing. I must say,my sales representative there, Gina Askew is second to none. I spoke with Gina over the phone late on Saturday evening, she quoted me a great price, stayed past her scheduled hours, and met me at the dealership on Sunday (her day off) to close the deal. I have never received that kind of customer service from a dealership before. More

Great place buy a truck Jennifer Bryce . Was great to work with started out with used truck .took home a brand new 2018 ram . Totally satisfied will recommend Jennifer to Jennifer Bryce . Was great to work with started out with used truck .took home a brand new 2018 ram . Totally satisfied will recommend Jennifer to all my family and friends More

Bought 2 2018 ram trucks It was simple and fast.. I was able to get approved for 2 2018 ram 1500 and the process was fast and they explained everything.. it was great and a qu It was simple and fast.. I was able to get approved for 2 2018 ram 1500 and the process was fast and they explained everything.. it was great and a quick experience. More

The Way I Was Treated Was Appalling In my opinion, Bahram Shakeri should be fired. So here's the deal. I purchased a Jeep there on 5/5/18. The price was great and my sales associate In my opinion, Bahram Shakeri should be fired. So here's the deal. I purchased a Jeep there on 5/5/18. The price was great and my sales associate Jennifer Bryce was also great. They took very good care of me. Upon arriving, Jennifer had mentioned that the low pressure gage light had been on earlier that day. She assured me she had her shop guys put in on the lift and check for nails. They didn't find anything, so they summed it up to the changing weather patter making the tire pressure fluctuate. This seemed reasonable to me. I felt comfortable. They put air in the tire and sent me home with the car (3+ hours away). The next morning, I turned the car on and the light was back on. My dad checked the pressure and it was low again. The weather was no different than the day before. So he put more air in it so that I could make it to Charlottesville (where I go to school) and told me that he suspected a leak and that if the light came on again to go get it checked out at the Charlottesville Jeep dealership. Low and behold, the light came on again when I was on my way to Charlottesville, so I took it to the Jeep dealership here. They found a hole in the tire, but couldn't patch it because it was too close to the outer wall. So I needed a new tire... on a CPO car that I had just bought 4 days prior... Although Lindsay looked for nails, they didn't do a soapy water test on the tire. The light was on while the car was on their lot, so the leak was also there on their lot. i.e. They should pay for the new tire because they never should have sold it with that tire on the in the first place. This was when I called and talked to CUSTOMER SERVICE MANAGER BAHRAM SHAKERI. I explained to him the situation. In the rudest attitude I've ever experienced, he told me that I probably ran over something, that his guys checked it out and didn't find anything, that if I wanted help, then I'd have to come up to the dealership in Manassas. I told him I would not drive 2+ hours from Charlottesville to Manassas on a faulty tire, that it could literally blow or go flat at any moment, potentially endangering me and the other drivers on the road. He responded, "Well you drove from Manassas to Roanoke, and then from Roanoke to Charlottesville, and you were fine... weren't you...?" I laughed at him for this insanely absurd comment. Because, no, I wasn't fine. Within 3 days, I had to put more air in the tire twice. And the only reason I drove it from Manassas to Roanoke, and then from Roanoke to Charlottesville, is because YOUR dealership told me the tire was okay. Well it wasn't. I told Mr. Shakeri that driving that far on a faulty tire was out of the question. And he said that me getting a new tire in Charlottesville and then Lindsay reimbursing me without his shop seeing the damage was out of the question. So I asked what I needed for when I came up there. He told me, a letter signed from the technician explaining the problem and what he did, my receipt, and the faulty tire so that his shop guys could investigate. I asked in clarification that he needed all these things and for me to be in his dealership just to tell me something that this Jeep dealership already knew. He said yes. So then I asked him, so if I do all this, you can guarantee me this will get taken care of when I get there. He told me he couldn't guarantee anything, which made me irate, considering all he was going to make me do. I told him to put a note in my file and said goodbye. After I had calmed down, I called again and got Phil. I explained everything to Phil, again, and he took care of everything just like that. They're sending me a check. Super happy with Phil. But whoever reads these, you need to listen to the conversation I had with Bahram Shakeri, and report it to a general manager, because it honestly needs to be heard, and someone needs to review it with him. This treatment was completely unacceptable, especially when I'm trying to correct a mistake that was made by your dealership. And if you notice, MANY of the 1 star reviews has his name attached to it. Probably not a coincidence. The tire was $165 and some change by the way. Literally NOTHING to this dealership, as well as NOTHING compared to how much I gave them for the car, and NOTHING compared to the problem he was making it. Completely unacceptable. My mom was in the market for a new Jeep, and I'd love to recommend this place because initially I had a very positive experience. But if Bahram Shakeri is still working there at that point, I can promise you we will take our business elsewhere. More