
Lindsay Chrysler Dodge Jeep Ram
Manassas, VA
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 7:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Awesome and Splendid Tony Torres gave me an excellent customer service and he sped up my paper work process, I got my ride and was out in no time. Great work!!! Tony Torres gave me an excellent customer service and he sped up my paper work process, I got my ride and was out in no time. Great work!!! More
Maybe we'll get to it tomorrow I've bought 4 new vehicles from this dealership over the years. I've been very happy with all of them - as well as the buying experience. In all cas I've bought 4 new vehicles from this dealership over the years. I've been very happy with all of them - as well as the buying experience. In all cases, they had the car I was interested in available, offered excellent prices for my trades and gave me a fair price on the cars I bought from them. It didn't take forever to go through the purchase process either (something I always appreciate). I've also had my cars serviced there for many years - also good experiences and results. Whether it was routine maintenance or an unexpected repair, the service department never disappointed. However - the last two times I made service appointments and took my car in at the designated time, there was an issue - that being no one looked at my car the day of my appointment. The first time I was finally able to get them to look at my car late in the day after repeated calls. They fixed what was wrong - but had I not kept calling and complaining as to why they've not looked at my car all day and if I'd even get it back, it likely would have languished for at least another day. I was told during one phone call "we have cars here for a week before we get to them." I found that unsatisfactory and expressed as much given I had an appointment for the car to at least be looked at that day. Again, eventually they did and also did a quality repair. A couple months later, I took the car in for another maintenance issue - the brakes. Again, I had an early morning appointment and dropped off the car. This time I didn't have to make repeated calls - my service adviser called me late in the day saying they might look at it tomorrow. I contacted their service manager and relayed my concerns, and asked if it was now policy to disregard appointments and just get to it when they get to it? He responded with "no - its not their normal practice" and would look into it. I'm waiting to see how that goes. Point being that an otherwise good dealership seems to be slipping. Why schedule an appointment if no one is even going to look at your car the day of? If they told me when I dropped it off they weren't sure if they could get to my car today - that would have been one thing. But to call at the end of the day and say "maybe tomorrow we'll be able to look at it and see what needs to be done" is less than professional and certainly less than courteous. This is "strike 2" - one more and you're "out." There are three other dealers within 20 minutes of my house to choose from who have full service departments - I'll be sure to ask if "maybe tomorrow we'll get to it" their business model. More
Worth buying from them Found a RAM on their web site and inquired on its availability and got a call on it. By the time I got there it was found and pulled out to test drive Found a RAM on their web site and inquired on its availability and got a call on it. By the time I got there it was found and pulled out to test drive. Jimmy Byrd had everything in motion for me. After dealing on the new vehicle and the trade in, a deal was made. Everyone at the dealership was very nice and respectful. Jimmy listened to everything I said and was very customer focused. Thanks for all your help Jimmy. More
Excellent Attention Darlene and the finance officer provided exceptional and detailed customer service. When we are ready to purchase another car we will definitely retur Darlene and the finance officer provided exceptional and detailed customer service. When we are ready to purchase another car we will definitely return to Lindsay to work with these individuals. More
Great Experience and Follow-up Imani and the entire Lindsay team were a pleasure to work with! Excellent customer service by both the sales team, finance team, and service team. An Imani and the entire Lindsay team were a pleasure to work with! Excellent customer service by both the sales team, finance team, and service team. Anytime I called the dealership, everyone was polite and answered my questions in a timely fashion. Imani followed-up by phone and e-mail to make sure all was well with the car. Thanks again! More
good experience I purchased a grand Cherokee with the help of mike koush , who was fantastic through the process. I could easily reach out to him with any questions o I purchased a grand Cherokee with the help of mike koush , who was fantastic through the process. I could easily reach out to him with any questions or issues with the jeep. The front camera was off by one degree and wouldn’t work. The staff at Lindsay were quick to fix the issue and answered any questions I had throughout the purchasing process. This is my second jeep and love purchasing from a certified lindsay dealership. I have no worries about my jeep and know that it will be properly maintenances when needed. More
a great experience : I was very pleased and satisfied by the caring customer service and hospitality of Lindsay Chrysler Dodge Jeep Ram. This being the first time my wife I was very pleased and satisfied by the caring customer service and hospitality of Lindsay Chrysler Dodge Jeep Ram. This being the first time my wife or I have ever purchased a vehicle we were concerned that we would encounter the sale sale sale ego that dealerships are widely known for, that wasn’t the case! Most to all of our questions were answered and the staff showed a great concern for our own wellbeing since we were 4.5 hours away from home. That’s correct!!! We drove 4.5 hours to get to Lindsay and I can honestly say I have no regrets in doing so. Very nice and caring atmosphere! and thank you for our salesman mike koush for his help More
Not pleasant Held my car hostage for appraisal. Wouldn't give me my keys back when they clearly did not want to work with me. Set an appointment and was given 2 pe Held my car hostage for appraisal. Wouldn't give me my keys back when they clearly did not want to work with me. Set an appointment and was given 2 peoples names just incase, neither where there. Had the car picked out before hand, they couldn't find it when I got there the next day. Four people later all they wanted was a mortgage payment for a car. While their own employees fought in the sales floor. Sooo ba More
A great experience! Came in for service but talked to Agan Duzel about a possible trade-in. He was very informative and answered all of my questions. I will purchase my n Came in for service but talked to Agan Duzel about a possible trade-in. He was very informative and answered all of my questions. I will purchase my new car with him when the time comes. More
Great Customer Service We just purchased a truck from L1ndsay. Imani and Maria were the best. Imani answered all of our questions and explained everything. I would highly re We just purchased a truck from L1ndsay. Imani and Maria were the best. Imani answered all of our questions and explained everything. I would highly recommend you ask for Imani. More