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Lindsay Cadillac of Alexandria - Service Center

Alexandria, VA

4.4
147 Reviews

147 Reviews of Lindsay Cadillac of Alexandria - Service Center

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April 23, 2021

Always get prompt friendly service. Valet service greatly appreciated especially during this time. Receive good recommendations from service rep. Confident that safety is a priority More

by Dodaro2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michelle Perez
Apr 26, 2021 -

Lindsay Cadillac of Alexandria responded

Excellent. Thank you for the 5-star rating and allowing us the opportunity to assist you. We look forward to working with you in the future.

April 08, 2021

Craig at the Service Dept is great! Always helpful, Knowledgeable and honest. He is Always prepared with my cars warranty info and gives good advice and recommendations. More

by Lorraine
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Beran
Apr 09, 2021 -

Lindsay Cadillac of Alexandria responded

Thank you so much for taking time out of your day to share your experience with us. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you.

April 07, 2021

I always receive excellent service from Donna Wozniak! My car was picked up, serviced and returned. All repairs were made and the car was washed. Donna's consistent outstanding service makes me a devoted Lin More

by joyce_grimes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donna Wozniak
Apr 07, 2021 -

Lindsay Cadillac of Alexandria responded

Thank you so much for taking the time to share your feedback with us. We look forward to working with you again in the future.

Apr 09, 2021 -

joyce_grimes responded

My response can be shared publicly with Lindsay Cadillac.

April 05, 2021

My experience with the service department was so smooth. Michelle Perez took great care of me from start to finish. Professional and patient. Great job! More

by Denita
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michelle Perez
Apr 07, 2021 -

Lindsay Cadillac of Alexandria responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon.

March 29, 2021

Nice meet and greet well respectful keep me up on everything that was going on with my vehicle. Well return soon and have some other work done. More

by joehart91
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Popelsky
Mar 30, 2021 -

Lindsay Cadillac of Alexandria responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future.

March 13, 2021

Absolutely horrible experience with the service department Sergio..blamed me for them washing my car with there machine and screwing up my $2000 sealant... Spoke with Sergio's manager explain to hi More

by Disappointed
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Sargio DesDunes
Mar 15, 2021 -

Lindsay Cadillac of Alexandria responded

Thank you for writing this review. We have shared your comments with our team in an effort to help us improve.

March 09, 2021

I have been a LIndsay Cadillac customer since 1980 - sales and service. I have always been pleased. Everything at LIndsay is professional with no complaints.. More

by Dmckimaia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicholas Hupp, Craig Beran
Mar 10, 2021 -

Lindsay Cadillac of Alexandria responded

We are more than happy to see that our team took care of your automotive needs! Let us know if we can do anything for you in the future!

January 21, 2021

Service was fast, on time and correct. Michelle is a pro and easy to work with. Cadillac CTS has been problem free. Excellent car. Great service More

by drbob
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Michelle
Jan 21, 2021 -

Lindsay Cadillac of Alexandria responded

Thanks for allowing us to help you. It is great to hear that you had such a positive and fulfilling dealership experience. We look forward to working with you or anyone you might send our way in the future. Sincerely, Tim Robinson, trobinson@lindsaycars.com, (571) 481-2296

December 15, 2020

I went to Lindsay Cadillac of Alexandria and they did an excellent job in taking care of my caddy. The service was incredible the labor was impeccable and my car runs like it’s a brand new. Thanks to my con More

by Ora Alger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
MICHELLE PEREZ
Dec 17, 2020 -

Lindsay Cadillac of Alexandria responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Tim Robinson, trobinson@lindsaycars.com, (571) 481-2296

December 14, 2020

Lindsay service is tops! A very professional staff with knowledgeable service advisors and technicians. Great facilities in a good location in Alexandria. They communicate with the customer throughout the More

by Tigerfan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Baker, Donna Wozniak, Gino Pellegrino, Mark Ahmad, Craig Beran
Dec 16, 2020 -

Lindsay Cadillac of Alexandria responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Tim Robinson, trobinson@lindsaycars.com, (571) 481-2296

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