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Lindsay Cadillac of Alexandria - Service Center

Alexandria, VA

4.4
147 Reviews

147 Reviews of Lindsay Cadillac of Alexandria - Service Center

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January 25, 2016

Bad Customer Service After multiple calls into the dealership, I was able to set up an appointment to drop off my car. The customer service representative tried to transf More

by customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Senovia Dingle, Michelle Perez
Feb 03, 2016 -

Lindsay Cadillac of Alexandria responded

We are very disappointed to learn your feedback. Your comments have been shared with our management team in an effort to improve upon future customer experiences. Our mission for over 50 years is to deliver an experience that cannot be beat. We welcome any opportunity to regain your trust. For your convenience, you may reach our General Manager, Tim Robinson, directly at 703-647-8647. Thanks for your time.

January 09, 2015

Car Trouble Coming From South Carolina t My Cadillac SRX was constantly powering down on the way home from South Carolina -it kept getting worse --outside of Wash DC -Onstar mentioned Lindsay More

by Richie Stone
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Collier
Feb 05, 2015 -

Lindsay Cadillac of Alexandria responded

Well, I'm sorry you had car problems while driving on I-95, but am glad to hear that On-star directed you to us and we could help you get the problem fixed and get back on the road quickly and for not a lot of money! Thanks for taking the time to write about your experience with Lindsay Cadillac. Glad it all worked out. Tim Robinson General Manager

February 09, 2014

As an older person in my 60's, it has always been my experience to give praise and criticism when needed. Also as we get older, we are more particular about things, have less patience, and recognize ro More

by brfrye
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Vyas on numerous occasions. Service Dept: Craig M. Beran, John Vyas
Feb 10, 2014 -

Lindsay Cadillac of Alexandria responded

Thank you so much for taking the time to share this excellent feedback! We really appreciate hearing from our customers, especially our loyal Lindsay customers! We are very pleased to hear that our sales and service departments have been able to serve you and your Cadillacs so well over the past several years.

December 31, 2013

Mark in service was great! Very helpful! I live in western Loudoun county and pass other cadillac dealerships to go to Lindsay! Every time I go always visit Leigh who sold me my car! Always a nice d More

by mfaircloth
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leigh-sales and Mark-service, Leigh Voglezon
Dec 31, 2013 -

Lindsay Cadillac of Alexandria responded

Thank you for your review! We love to hear from our loyal Lindsay customers. We appreciate you choosing us, and we look forward to seeing you again on your next visit!

December 26, 2011

Prior to a few years ago, I would not go to a dealership for service. That has changed, including for inspections, both state safety and emissions inspections. More

by Dennis Mitchell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
1
October 11, 2011

UPDATE: After my review was posted on Yelp last Tuesday (10/11/11) I received a call last Thursday (10/13/11) from James Pollack, the Service Manager from Lindsay Cadillac. I was in a meeting when he calle More

by desidrew
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Gino
October 05, 2006

I have a 2000 Cadillac (and I'm actually under 30!), not purchased from Lindsay. I have had a few issues with it, nothing major. They've always done a good overall inspection of the car each time I bring More

by find.newcar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt and Ken, Matt Milici
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