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Lindsay Cadillac of Alexandria - Service Center

Alexandria, VA

4.4
147 Reviews

147 Reviews of Lindsay Cadillac of Alexandria - Service Center

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August 15, 2019

Always receive the best customer care and service I Always receive the best customer care and service when I take my car in for service or when I call for general questions. I refuse to take my car More

by Msklh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John service tech, Nicholas Hupp
Aug 16, 2019 -

Lindsay Cadillac of Alexandria responded

Thank you so much for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team and we look forward to working with you again down the road.

August 07, 2019

Lindsay Cadillac-Alexandria VA Service Consultant-Michelle Perez was outstanding in helping me with my vehicle. Great asset to company. And the free car wash was great! Will come b More

by War Eagle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michelle Perez- Service Consultant
Aug 08, 2019 -

Lindsay Cadillac of Alexandria responded

Thank you for taking the time to rate your experience with us- and we agree, Michelle is truly a gem to have on our team! We count ourselves lucky for customers like you. We look forward to working with you again in the future.

July 19, 2019

Go elsewhere I came into the service center and was greeted by kenia. She said they did not have my appointment because I did it online and proceeded to tell me I More

by ExCadiGuy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Craig Beran, Kenia Chavez
Jul 21, 2019 -

Lindsay Cadillac of Alexandria responded

Thank you for sharing your thoughts and feedback with us. We strive to provide the gold standard of service for all of our customers. I’d very much like to learn more about your experience and work toward a solution with you. Please reach out to me directly at your earliest convenience. Tim Robinson, trobinson@lindsaycars.com, (571) 481-2296

July 16, 2019

Not satisfied, but confused Response related to diagnostics cost and use related to repair work recommendations etc conflicts. Problem was jerking in vehicle like car miss firing More

by Babyboy
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nicholas Hupp
Jul 17, 2019 -

Lindsay Cadillac of Alexandria responded

We appreciate you sharing your experience with us. It would mean a lot to our dealership if you gave me an opportunity to do my best in making things better. Please contact me as soon as possible so I can hear more about what happened and provide my assistance. Tim Robinson, trobinson@lindsaycars.com, (571) 481-2296

June 17, 2019

Professional Dealership I won’t go too deep into the review .. I’ll make it brief by saying this dealership, Lindsay, in my opinion is probably one of Top car dealership serv More

by tkmails
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gino Pellegrino
Jun 17, 2019 -

Lindsay Cadillac of Alexandria responded

Wow! Thank you for the 5-star review and for choosing Lindsay Cadillac. We are so happy to hear that you have had amazing experiences at both Cadillac and our Lexus service center. Providing professional, attentive and knowledgeable service is always our goal. We look forward to assisting you in the near future!

June 14, 2019

Great Professional Service Great service by a very professional staff. I was in and out in a very reasonable amount of time and my car was washed and vacuumed More

by Kayjay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gino Pellegrino
Jun 17, 2019 -

Lindsay Cadillac of Alexandria responded

Thank you for the 5-star review! We are happy to hear that you received such great customer service and experienced a seamless and efficient car buying process. Enjoy your new ride!

June 12, 2019

Best Experience By far the best experience I’ve ever buying a car. Jasper, best sales person. I know who I’m buying my next car from. More

by JoyTaylor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Redden, Jasper Fazio
Jun 13, 2019 -

Lindsay Cadillac of Alexandria responded

Thank you for the 5-star rating! We couldn't be happier that you had a great experience here at our dealership and that Jasper provided such an excellent service. Please keep us in mind for your future auto needs as our team is always here to assist you.

May 27, 2019

As always a positive experienceDonna Donna Wozniak has been my service rep for many years and she always provides A Plus service. She is the reason I keep coming to Lindsay for service o More

by Eldorado
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donna Wozniak
May 29, 2019 -

Lindsay Cadillac of Alexandria responded

Great! Thank you for the 5-star review and for being a loyal Lindsay Lexus customer! We are happy to hear that you have continuously received top-notch service over the years.

May 01, 2019

Michelle Perez our service consultant was very knowledgeable The car had several problems. Those repairs were made. Particularly the service consultant, Michelle Perez and how she listened and worked with us to More

by Interiorlady
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michelle Perez
May 02, 2019 -

Lindsay Cadillac of Alexandria responded

Great! Thank you for the 5-star review. We are happy to hear that you enjoyed working with our top-notch service consultant and that you are satisfied with the repairs done to your vehicle. We truly appreciate your business and look forward to assisting you in the future.

April 10, 2019

Great Service Nick Hupp, my service advisor once more did an excellent job. Nick has been my advisor for many years and I have come to expect nothing less. I have More

by Space Guy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicholas Hupp
Apr 10, 2019 -

Lindsay Cadillac of Alexandria responded

Fantastic! Thank you for the 5-star review. We are happy to hear that you have continuously received great service from our top-notch service advisor.