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Lindsay Cadillac of Alexandria - Service Center

Alexandria, VA

4.7
146 Reviews

146 Reviews of Lindsay Cadillac of Alexandria - Service Center

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October 21, 2019

State inspection Gino Pellegrino is an outstanding service advisor who rates 5 stars. Everything went extremely well. I definitely will return to him for my service More

by MBW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gino Pellegrino
Oct 22, 2019 -

Lindsay Cadillac of Alexandria responded

Thank you so much for this excellent feedback. We are happy to hear that our team worked hard enough to make your experience completely painless. Tim Robinson, trobinson@lindsaycars.com, (571) 481-2296

October 20, 2019

Excellent as always Lindsay Cadillac of Alexandria has a great service department and Gino and Nick’s attention and respondsiveness to the customers is superb as always. More

by Joanne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gino Pellegrino, Nicholas Hupp
Oct 21, 2019 -

Lindsay Cadillac of Alexandria responded

Thanks for allowing us to help you. It is great to hear that you had such a positive and fulfilling dealership experience. We look forward to working with you or anyone you might send our way in the future. Tim Robinson, trobinson@lindsaycars.com, (571) 481-2296

October 10, 2019

Michelle gave excellent customer service also, providing LYFT as my drop off & pick up made my traveling easy. Both LYFT drivers were very courthouse and professional. More

by Ms. D Bell
Recommend Dealer
Yes
Employees Worked With
Michelle
Oct 10, 2019 -

Lindsay Cadillac of Alexandria responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again.

September 26, 2019

Great service Gino Great customer service and pricing kept me informed about my car by keeping me in the process. Gino has always shown concern about my car needs. More

by Curtis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gino Pellegrino
Sep 27, 2019 -

Lindsay Cadillac of Alexandria responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future.

August 29, 2019

Great Service Convenient scheduling and great service and I much appreciated the loaner car. This service experience is what I’ve always experienced at Lindsay Cad More

by Debbie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donna Wozniak
Aug 30, 2019 -

Lindsay Cadillac of Alexandria responded

Thanks for the awesome review, Debbie! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon.

August 28, 2019

Wonderful Service Advisor! I have been going to Lindsay's for over 30 years and always receive superb customer service and care from Donna Wozniak. Donna is incredibly helpful a More

by CaddyShack&&&1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donna Wozniak, Michael Somerville, Luke Butler
Aug 29, 2019 -

Lindsay Cadillac of Alexandria responded

Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us—and we agree, Donna is truly a gem to have on our team! We count ourselves lucky for customers like you. We look forward to working with you again in the future!

August 23, 2019

Best dealership, Best service. Michelle was very friendly and helpful in getting my car serviced in a timely manner. Best service center in the DMV! See you in a few months! More

by Rob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michelle, Sargio DesDunes, Robert Anderson
Aug 25, 2019 -

Lindsay Cadillac of Alexandria responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Tim Robinson, trobinson@lindsaycars.com, (571) 481-2296

August 17, 2019

Excellent customer service Lindsay is the best. Everyone is so friendly and helpful, and it didn't take long for them to perform the scheduled maintenance on my car. More

by MCC44
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gino Pellegrino, Kenia Chavez
Aug 18, 2019 -

Lindsay Cadillac of Alexandria responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Tim Robinson, trobinson@lindsaycars.com, (571) 481-2296

August 15, 2019

Fan coolant Issues. I have a Cadliac XTS of which coolant fan would not go off .It was late near closing and recieved exceptional service. Made my day.. More

by Aaron2121
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donna Wozniak
Aug 15, 2019 -

Lindsay Cadillac of Alexandria responded

Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service, and I am glad that this was the case with you! Please let us know if we can help you with anything else, thanks! Tim Robinson, trobinson@lindsaycars.com, (571) 481-2296

August 15, 2019

Always receive the best customer care and service I Always receive the best customer care and service when I take my car in for service or when I call for general questions. I refuse to take my car More

by Msklh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John service tech, Nicholas Hupp
Aug 16, 2019 -

Lindsay Cadillac of Alexandria responded

Thank you so much for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team and we look forward to working with you again down the road.

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