Lindsay Acura
Columbus, OH
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Refused to do recall work I bought a used 2006 RSX last week at an area used car dealership.Once we got it home we had a friend that works on cars stop by and check it out. He I bought a used 2006 RSX last week at an area used car dealership.Once we got it home we had a friend that works on cars stop by and check it out. He pointed out the air xxxxxxx noise coming from the brake booster. The booster is part of the vacuum system and had a leak that he could make a little better by putting his hand over the leaking spot. I registered the car with Acura.com and checked recalls where the only recall for my vin number was a vacuum leak in the brake booster. I made an appointment and took it there today. Was treated well until they came in and told me there was nothing wrong with my car and they didn't fix the recall. The mechanic wouldn't even acknowledge the hissing going on from the booster and said it passed his test which from what I could understand, didn't involve the car even being turned on while testing. Complete waste of time. Hoping Gender Motors will fix the issue since it is in the 30 day warranty, but they won't be reimbursed by Acura since it they aren't a dealer. I will never return their dealership again. The sales consultant was sympathetic as to what the service department was doing to me. More
Fourteen years and no appreciation I recently returned to Lindsay Acura with my sixth MDX purchased/leased through the past 14 years. We wanted to downsize to an RDX. We love the MDX bu I recently returned to Lindsay Acura with my sixth MDX purchased/leased through the past 14 years. We wanted to downsize to an RDX. We love the MDX but felt it was time to downsize. But no purchase or lease was completed. We felt we were under appreciated, or not recognized for our loyalty. Our salesman was unenthusiastic and put forth little effort. Before we left the manager gave us a better offer but the damage was done. On our way home we decided we would reconsider if an email of appreciation for stopping in would arrive the next day. It didn't. Two days later an email arrived asking if we had any questions. My only question was why did it take so long to contact a potential customer and just ask if there were any questions. I may purchase or lease another Acura in the future, but I will never enter the Lindsay dealership again. Additionally, I must give a huge kudos and recommendation to the service department. They are rock stars. More
Amazed! Worked with Phillip Dunbar. Made me feel really comfortable being a first time buyer, explained everything thoroughly and spent quality time evaluatin Worked with Phillip Dunbar. Made me feel really comfortable being a first time buyer, explained everything thoroughly and spent quality time evaluating the options I was eligible for! Thank you Lindsay Acura and a great appreciation to Mr. Dunbar! More
Simple Person Treated with Great Respect!!! I have purchased several cars in Columbus, Ohio but this is the BEST I have ever seen.I purchased a New MDX with the help of Mark Bauer and Mark the s I have purchased several cars in Columbus, Ohio but this is the BEST I have ever seen.I purchased a New MDX with the help of Mark Bauer and Mark the sales Mgr.and Tony helped with my financing and Logen in the service dept. (you personally changed how I feel about dealership service dept. TY sir) helped with new things being installed from the service dept. From the minute I stepped in the show room to the time I drove off the lot with my new car and even days after these people are there to help and they are great!! I was treated with respect and did not feel any pressure at any time to purchase a car. I was sitting down to sign papers and changed my mind and walked away, I did not notice any hard or harsh feelings from them at all. I went back the next day and purchased the veh. I asked and they did exactly what I wanted over and over again they even said TY for asking all my questions. This dealership is truly how things should be done. UP date: I made a ph call to give people the credit they deserve and it took 1 ph call and about 7 minutes and I was talking to everyone's Boss!! You usually have to make several calls and wait for someone to call back if they even call back. Very Nice!!! More
The most enjoyable and painless car buying experience ever! Worked with Mark Gibson. He was very knowledgeable, friendly, and professional. No high pressure sales here. I highly recommend Mark and the whole tea Worked with Mark Gibson. He was very knowledgeable, friendly, and professional. No high pressure sales here. I highly recommend Mark and the whole team at Lindsay Aura. More
Acura MDX Charlie Davis helped us choose between 4 pre-owned MDX's. He was patient and courteous and didn't keep us waiting. We found what we wanted and were re Charlie Davis helped us choose between 4 pre-owned MDX's. He was patient and courteous and didn't keep us waiting. We found what we wanted and were ready to go in no time! Thanks, Charlie! Go Browns! ~Laura & Kevin More
"Great car buying Experience" Thanks to Bob (Salesman) Mark (Manager) and Tony (Finance) for making our New Acura MDX purchase so wonderful. Also a big thanks to the service depart Thanks to Bob (Salesman) Mark (Manager) and Tony (Finance) for making our New Acura MDX purchase so wonderful. Also a big thanks to the service department for installing our car starter, splash guards and all weather floor mats very quickly while we waited. We are very happy with our new vehicle and the staff at Lindsay Acura. Thank you. More
New car Best service at Lindsay Acura from Mark Gibson. He knew exactly what to do to make the experience flawless when purchasing a new vehicle. Looking forw Best service at Lindsay Acura from Mark Gibson. He knew exactly what to do to make the experience flawless when purchasing a new vehicle. Looking forward to driving my new car and dealing with Lindsay Acura in the future for other buys. Thank you More
Lindsay Honda Thank you so much to Tabitha at Lindsay Acura. She was so knowledgeable and supportive in my purchase process. Things went pretty smoothly and I fel Thank you so much to Tabitha at Lindsay Acura. She was so knowledgeable and supportive in my purchase process. Things went pretty smoothly and I felt comfortable with my car buying experience. I would highly suggest contacting Tabitha at Lindsay's acura for your next car purchase. More
Terrible customer service!!!!! Had an appointment. Saleman was paged waited 10 minutes no show. Asked to page again saleman walk to his desk 10 feet from me. Asked to wait longer fo Had an appointment. Saleman was paged waited 10 minutes no show. Asked to page again saleman walk to his desk 10 feet from me. Asked to wait longer for my test drive. Two saleman at desk doing nothing I guess they couldn't get things started. I walked out after 15 minutes. More