Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Lindsay Acura
Columbus, OH
210 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 210 reviews
April 05, 2022
We had planned on buying a new car later this year, unfortunately the time table was moved up by an accident that totaled one of our vehicles. Jason Cox and the entire team was amazing in helping us to unfortunately the time table was moved up by an accident that totaled one of our vehicles. Jason Cox and the entire team was amazing in helping us to find our perfect car. We got everything we wanted and the entire process was pretty seamless. Even a small glitch with a financing mishap was handled well. Highly recommend. More
by Elizabeth & Bill
Employees Worked With
Jason Cox
March 26, 2022
My service experience with Acura service was not so great unfortunately. I have been going there for a few years and service did the best they could until toward the end of 2021. I paid $84 for diagnosis of unfortunately. I have been going there for a few years and service did the best they could until toward the end of 2021. I paid $84 for diagnosis of my ABS lights showing on dashboard and it is fixed but the service technician messed up both the passenger side doors and they don't lock or open by remote since then. Acura said They will credit my Acura account for the amount of $84 and some change but now they are denying it and saying that this is only for Diagnosis of my new problems that they caused for my passenger doors that they messed up. They are claiming that the fuse box was opened by some one else other than them and not sure what they have done to it prior but I am the first owner of this car and I purchased it when this car had only 140 original miles on it. I am also afraid if I have them fix the doors or diagnose it further, something else will get messed up. But the point is that I cannot open or lock my passenger doors anymore after the initial diagnosis that was intended to fix my ABS system and that is very frustrating to me. I emailed and called Tommy Rhodes, service manager three times since last October and have not heard from him at all. More
by navid
Employees Worked With
Bill
March 22, 2022
Nick was great to work with. He knew the car well and helped me get a little more on my trade. Only con is that the dealer tacks on a coating that costs a few thousand dollars in He knew the car well and helped me get a little more on my trade. Only con is that the dealer tacks on a coating that costs a few thousand dollars instead of charging over MSRP. More
by Megan S
Employees Worked With
Nick
January 29, 2022
Tabitha Browning in sales was awesome from beginning to end. She delivers customer service with a smile and made the purchase of a new vehicle seem seamless. Thoroughly enjoyed the experience and made fo end. She delivers customer service with a smile and made the purchase of a new vehicle seem seamless. Thoroughly enjoyed the experience and made for a very fun Saturday. If you are looking to buy she is your go to!!!!!! More
by momomini
Employees Worked With
Steve in finance
January 19, 2022
My experience started several years ago when I bought my first car from Tabitha. I recently just bought my 5th car from her. Tabitha is very knowledgeable about the cars, she listens to what you are looking first car from Tabitha. I recently just bought my 5th car from her. Tabitha is very knowledgeable about the cars, she listens to what you are looking for, fun to be around, full of energy, and will go to great lengths to make sure she is getting you the best deal. I have bought awesome cars, and gained a friendship from her. I would not only recommend buying from Lindsay Acura, but from Tabitha! More
by Sherri
Employees Worked With
Tabitha
January 16, 2022
My experiences have been amazing!!! Tabitha knows me probably too well. I have purchased and leased two RDX's from her. Both times have been quick and painless, full of laughter. The service manager a probably too well. I have purchased and leased two RDX's from her. Both times have been quick and painless, full of laughter. The service manager and financial team are always amazing as well. They make everything easy More
by chadhallwilliams15
Employees Worked With
Tabitha Browning
January 01, 2022
I was very lucky and grateful for my sales person Kenan Nervez at Lindsay Acura, he was amazing! We just stopped by with my son to look at the cars and ended up to buy one, thanks to Kenan. He is not only Nervez at Lindsay Acura, he was amazing! We just stopped by with my son to look at the cars and ended up to buy one, thanks to Kenan. He is not only professional and knowledgeable, but also patient, considerate and beyond kind and friendly. My experience of buying Acura ILX was very smooth and fast thanks to his efforts. Good Luck Kenyan in the coming New Year 2022, you deserve the Very Best and Bright Future at Lindsay Acura. Also thankful for Sue at Financial Department. Overall, Lindsay Acura, you won my heart again, this is my 3rd car I bought from you and I will not go anywhere else next time. Your happy customer, Ellie Singer More
by Ellie Singer
Employees Worked With
Kenan Nervez
September 25, 2021
Dealer stated the used vehicle we purchased was a service vehicle always owned by the dealership. The day after the vehicle was purchased and body damage was discovered the dealer stated the vehicle was actu vehicle always owned by the dealership. The day after the vehicle was purchased and body damage was discovered the dealer stated the vehicle was actually not a service car but previously owned by an individual & purchased by the dealership. In addition, the employees at the dealer knowingly hid the body damage. The finance department was extremely misleading on financing rates and on the final rate offered. We would not recommend doing business with any dealership owned by Lindsay in Columbus Ohio. The employees are dishonest and why car buying has a bad reputation. More
by mmoore010
Employees Worked With
Ashley, Tabitha, Steve
