Lindsay Acura

I purchased a new Integra from Nick Kulaga back in November of 2022 and had a great sales experience all the way through. Unfortunately, that is where the positive experience stops. From the moment I November of 2022 and had a great sales experience all the way through. Unfortunately, that is where the positive experience stops. From the moment I purchased the vehicle and began working with the service department the story goes downhill. My Integra had a very annoying seat creak which has been resolved thanks to another dealer's service team. This abnormal noise began shortly after purchasing the vehicle and I made multiple visits over the course of the next year in an effort to identify the root cause and resolve it. The noise was difficult to pinpoint due to being intermittent and difficult to reproduce on demand for a tech to hear so I had to rely on verbal description and a video clip that I obtained while it was actively occurring. The techs were unable to find a cause after much speculation that did not make any sense (such as telling me the sound is from the seatbelt bolt cover on the B-pillar and within spec even though I could clearly hear it and feel it in the lower seat area). Ultimately they pulled the seat out and had my car for a few days and replaced the seat frame hoping that it would resolve the problem. Not only did this not work, but when the seat was being removed and reinstalled my IP and Center Console suffered pretty significant scratches. Come to find out later after taking the car to another dealer who promptly resolved the issue - Lindsay Acura had also incorrectly installed my seat when they put it back into the car, and the seatbelt mounting bolt was cross-threaded when reinstalled as well which are both potential major safety issues. I let it go a few more weeks and then brought the car in for my last free oil change and requested that they have another look at the seat. Everything about this appointment turned out to be a disaster. Again, I was told there was nothing wrong with the seat and that the noise was normal (think of the sound like an old rocking chair or old house floorboard creaking nonstop anytime you adjust positions while driving). Then to top it off, the engine splash shield was incorrectly installed after the oil change and there were multiple fasteners missing (common theme here). I drove through a construction zone and it ripped the shield off the bottom of the car since it was hanging too low. I contacted the service manager and let them know I didn't want them touching my vehicle again, but that I needed them to provide me the replacement parts so I could correctly install the splash shield and fasteners myself. I put my car up on a lift and took inventory of everything that was damaged or missing and gave them the list - the gave me the parts and I never went back. More

I want to thank Allan Mujica, the sales consultant for exceptional, friendly and honest service. I purchased a used Subaru and was afforded the same level of care as if i purchased a new vehicle. I will exceptional, friendly and honest service. I purchased a used Subaru and was afforded the same level of care as if i purchased a new vehicle. I will continue to bring my business to LindsayAcura! Thank you for the most memorable transaction of such a substantial purchase for me! More

My husband, Rocky and I recently visited Lindsay Acura to check out an ILX we had seen on their website. Tabitha Browning took us under her wing and wanted to know how she could help us. She found the car an check out an ILX we had seen on their website. Tabitha Browning took us under her wing and wanted to know how she could help us. She found the car and we took it for a test drive. She answered any questions we had. Loved the way the car drove and decided to take it. It was a low if no pressure sale. Tabitha was very helpful and so easy to deal with. Felt like we were talking with a friend. I have had a couple questions after purchasing the vehicle and Tabitha has gotten back to me very quickly and seemed eager to help. Would definitely recommend Lindsay Acura to friends and family if they were looking to buy a vehicle. I would also tell them to seek out Tabitha to help. Thanks Tabitha and Lindsay Acura for what was most definitely the easiest time we have had in purchasing a vehicle!!! More

We recently had the pleasure of visiting Lindsay Acura and working with Tabitha Browning for discussing options for our second vehicle lease with them. We were thoroughly impressed and pleased for the se and working with Tabitha Browning for discussing options for our second vehicle lease with them. We were thoroughly impressed and pleased for the second consecutive time doing business with Lindsay Acura. From our end as customers, our intention for that day was to simply explore options for our next vehicle lease/purchase and then set a follow-up appointment for a different day to actually select a vehicle and complete the paperwork. However, thanks to Tabitha's stellar service and Lindsay Acura's overall exceptional customer experience, that decision quickly changed! We were so impressed with the fast turn-around provided by Tabitha and the Lindsay Acura staff (as well as our chosen vehicle) that we decided to move forward with the new lease on the spot. We were not disappointed with anything during the process. We even ended up in a very good situation with the trade-in value of the vehicle that we were turning in because Lindsay had reached out to us well in advance of it being time to turn in our old vehicle. This allowed us to take advantage of savings. In all of our years of buying or leasing cars, Lindsay stands out as the smoothest and best experience to date. Thank you, Lindsay Acura, and a big shoutout to Tabitha for making this process smooth and enjoyable! We look forward to enjoying our new lease, and we undoubtedly plan to return to Lindsay Acura for our future automotive needs. More

A few weeks ago I purchased a new car for the fist time. I was incredibly lucky to work with Jordan Fleming to make this happen. I was quite apprehensive heading into this experience because it was very new I was incredibly lucky to work with Jordan Fleming to make this happen. I was quite apprehensive heading into this experience because it was very new to me, but Jordan made it the easiest process I'll probably ever go through when purchasing a new car. I worked with him over a couple of weeks to look at different cars. Throughout that time he was patient, kind, honest, and supportive. He helped me every step of the way until we ended up finding the car meant for me. What stands out to me most about working with Jordan is that I had the means and the time to go work with other dealerships and explore different opportunities. However, there was something about Jordan's exemplary demeanor that made me want to stick with working with him. He is the epitome of what it means to truly care for one's client/customer. That's not something you come across often enough these days. More

I purchased an ILX from Lindsay Acura. Working with Tabitha Browning was delightful. Her knowledge and professionalism was most appreciated. Everyone at the dealership was very helpful Working with Tabitha Browning was delightful. Her knowledge and professionalism was most appreciated. Everyone at the dealership was very helpful and pleasant. More

A wonderful experience purchasing CPO MDX from Lindsay Acura. Ashley Steel was terrific to work with...he is very knowledgeable, great listener and hustled to respond to our every question and request. If Acura. Ashley Steel was terrific to work with...he is very knowledgeable, great listener and hustled to respond to our every question and request. If thinking of buying new or used from Lindsay, be sure to call on Ashley for top shelf service! More

We had a great experience at Lindsay Acura! The car buying process was streamlined and results-driven within a quick, yet very thorough visit to the dealership after searching online and on-sit The car buying process was streamlined and results-driven within a quick, yet very thorough visit to the dealership after searching online and on-site at many other dealerships throughout Ohio. Lindsay had a great selection and our salesman, Thad was top-notch. He listened and delivered a car-buying experience that was stress-free. The finance manager, Ken was also a pleasure to work with. Both were very knowledgeable, personable and honest. At no time did we feel pressure or have a question that went unanswered. Lindsay Acura has gained a new customer and I will refer anyone I know to speak to/visit them if they are shopping for a vehicle. More