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Lincoln of Wayne - Service Center

Wayne, NJ

4.8
182 Reviews

182 Reviews of Lincoln of Wayne - Service Center

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January 07, 2020

Would never trust them The title says it all. Do your homework about these people if you decide to deal with this "stealer"ship. They do not treat all customers equal and a More

by fraudc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
not listed
Jan 09, 2020 -

Lincoln of Wayne responded

Hello, thank you for taking the time to leave a review. I would love the opportunity to speak with you at some point to understand your concerns a bit more. I believe you were in for Service given your review type. I am not too sure what title work would have needed to be completed around vehicle maintenance. If by any chance it was pertaining to the purchase of a vehicle, that would make more sense I believe. My family has been here since 1962, I assure you our paperwork is clean and by the book. We work closely with Lincoln Motor Company to ensure that and have gone through multiple checks without a single issue. Title work does vary by state and by purchase type. I am sure if you have any questions relating to the timeline my team and I would be able to answer them for you. I look forward to being to speak further on things. We are one of the leading Lincoln dealerships in the nation, we are the furthest things from a "stealer"ship :) Please call me directly anytime! Live well and be happy Peter Spina Jr - General Manager Lincoln of Wayne 973-696-9700 x7226

January 01, 2020

Great Service, plain and simple.....went above and beyond for what I went in for. Made sure everything else was up to standard, plus I got a nice clean car back More

by MZorrilla55
Recommend Dealer
Yes
Employees Worked With
Kevyn Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Curtis Miezeiewski
December 31, 2019

Very Happy, as usual . Excellent Courtesy, and Service, wait time is minimal. Would, and have recommended dealership to everyone I know. Personnel go above and beyond to More

by joeleonard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Denis Brady
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2020 -

Lincoln of Wayne responded

Thank you so much Joe for the positive feedback, we believe servicing your vehicle should be effortless. We truly appreciate your continued support. Thank you also for the trust in recommending us to others. That is the best compliment we can receive and one we will never take for granted. Live well and be happy Peter Spina Jr - General Manager Lincoln of Wayne - 973-696-9700 x7226

December 31, 2019

Eddy B Service was quick & efficient . Car was serviced & cleaned while I waited in their lounge, When my car was ready the service tech came out & explained More

by Eddy B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevyn Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 29, 2019

I have dealt with Lincoln of Wayne for nearly 20 years. I have purchased or leased a series of sedans including Continentals, Zephyrs, MkZ, and MkZ Hybrids. Recently my wife bought a Certified Pre-Owned MkC More

by nmrobertson
Recommend Dealer
Yes
Employees Worked With
Peter Spina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dorothy Ulu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Federico
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Cucuzza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Frey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Maass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Georgatos, Wilton Estrella, Stephanie Molfetas
Jan 27, 2020 -

Lincoln of Wayne responded

Norm I can't thank you enough for your years of support and dedication to my team , our brand, and my family. I truly appreciate the positive feedback. Guests such as you and your wife make it a true pleasure to do what we do. Congratulations again on the newest Lincoln addition to the driveway! The MKC is definitely amazing, I think you both are going to love it. We are very grateful to have you be part of our Lincoln of Wayne family. We are always here for you if you need anything at all and promise to keep exceeding your expectations in the years to come! :) Live well and be happy Peter Spina Jr - General Manager Lincoln of Wayne - 973-696-9700 x7226

December 26, 2019

No issues - just like always! Took my 2011 MKX for routine servicing on December 20. As always, the service was quick, complete, friendly and reasonable. Often, after you have a More

by Grant S.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicholas Frey
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 16, 2019

Service without an appointment They have always been professional and the service has always been great. I always recommend this dealership to others. I love my car and when it nee More

by Dparisiryan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Chirico
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denis Brady
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Georgatos
Jan 27, 2020 -

Lincoln of Wayne responded

Thank you so much for the 5 stars and positive feedback. We always want servicing your vehicle to be effortless so I am happy to hear that it is a pleasure for you to come here. You are part of our Lincoln of Wayne family and we promise to always find new and innovative ways to make sure we exceed your expectations! Thank you for your continued trust and support. Live well and be happy Peter Spina Jr - General Manager Lincoln of Wayne - 973-696-9700 x7226

December 09, 2019

I don’t have a Lincoln but i was in a bind and needed a shop to fix my car after it got hit from behind - they had me in a loaner within minutes and fixed my car brand new. I’m a BMW guy through and throu More

by Smolfetas42
Recommend Dealer
Yes
Employees Worked With
Peter Spina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rona Spina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Frey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevyn Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denis Brady
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Maass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephanie Molfetas
Dec 11, 2019 -

Lincoln of Wayne responded

Thank you for the positive feedback and for choosing our Body Shop. We are able to repair All Makes and All Models!!! BMW's are great vehicles! We would be honored to pull you over to the American Luxury side of the world though! :) Live well and be happy Peter Spina Jr - General Manager Lincoln of Wayne - 973-696- 9700 x7226

December 06, 2019

Positive experience with the Lincoln Service Dept I was greeted promptly by Kevyn Cruz who dispatched my car into the shop to Master Technician Abel Torres. Abel found and repaired the problem succes More

by dglass
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicholas Frey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevyn Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2019 -

Lincoln of Wayne responded

Thank you so much for the positive feedback around your most recent service experience! We know you have high expectations so we are pleased that we were able to meet and exceed them. My family is very fortunate to have had some great Service Management and staff, this allows us to be prepared for all of our clients automotive needs! :) Live well and be happy Peter Spina Jr - General Manager Lincoln of Wayne - 973-696- 9700 x7226

November 19, 2019

Ford Flex Fixed As always I received first class service from Lincoln of Wayne. They have a very knowledgeable team and have always been able to solve any issues that More

by ford flex
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robyn DePack
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Chirico
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Cucuzza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Frey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevyn Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Maass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicole Tomko, Matthew Georgatos, Tim Cirule, Curtis Miezeiewski
Dec 11, 2019 -

Lincoln of Wayne responded

Thank you so much for the positive feedback. I am pleased to hear that the team in Service took good care of your Flex! We truly appreciate the continued support. Live well and be happy Peter Spina Jr - Genera l Manager Lincoln of Wayne 973-696-9700 ext7226