Lincoln of Wayne

The recall work was done and everyone was very friendly, however, I had my appointment for almost 2 months because a Suzuki mechanic needed to be hired. I called a few days ahead to confirm the appt was st however, I had my appointment for almost 2 months because a Suzuki mechanic needed to be hired. I called a few days ahead to confirm the appt was still on, I mentioned the work needed and dropped my car off the day before. When I dropped it off they had me scheduled, yet they didn’t know what for until I reminded them. They notified me later that day to say they didn’t have the part on hand to order it. This delayed the work about a half a day and I had to leave my car two days. I think they should have been prepared for the recall since my appt was on the books for almost 2 months and I actually notified them to confirm a few a few days prior to be sure all would be be done as efficiently as possible. I was disappointed in the lack of attention to detail which resulted in inconveniencing me because I had to leave me car an extra day. More

My car and I are well taken care of Lincoln of Wayne. I am very pleased going to them for many years. I am very pleased going to them for many years. More

We started with Lincoln corporate marketing who suggested Lincoln of Wayne. Matthew, the brand manager, was the most helpful car dealer employee I’ve worked with in my life. Lincoln of Wayne. Matthew, the brand manager, was the most helpful car dealer employee I’ve worked with in my life. More

Excellent service and performance. They did what they promised and the concierge service was excellent. They did what they promised and the concierge service was excellent. More

Exemplary customer service - always a pleasure working with this dealership! I have been going to them for years with my Lincolns and my Fords! with this dealership! I have been going to them for years with my Lincolns and my Fords! More

Excellent service and gave me updates on the progress of the repair. Moreover, when I got back my 2018 MKX, it was clean inside and out. Although their facility is under renovation, the flow of traffic is the repair. Moreover, when I got back my 2018 MKX, it was clean inside and out. Although their facility is under renovation, the flow of traffic is still good. More

This is hard for me to write, This is a great company but my car still was not fixed correctly for the second time. I’ve never had an issue before with Lincoln of Wayne but the Caliper is still NOT fixed. T my car still was not fixed correctly for the second time. I’ve never had an issue before with Lincoln of Wayne but the Caliper is still NOT fixed. The brakes is still vibrating and everyone who rides with me hears the clunk when I step down on it. We have been servicing our vehicle with them for the past seven years, however we believe this is end for us. We have met some wonderful, professional folks over the years and truly appreciated the thoroughness. Overall yes, I would still recommend them. More

Two car leases and then bought out my car lease, three transactions that went like clockwork and painless. Service is very good, but appointments have gotten longer to make recently due to major renovati transactions that went like clockwork and painless. Service is very good, but appointments have gotten longer to make recently due to major renovation at dealership. All-in-all highly I have recommended Lincoln of Wayne to everyone. More

this dealers service department is excellent all service personnel are friendly and professional i highly recommend them for purchasing or servicing your vehicle bruce cerra service personnel are friendly and professional i highly recommend them for purchasing or servicing your vehicle bruce cerra More