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Lincoln of Wayne

Wayne, NJ

4.8
305 Reviews
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1910 State Route 23

Wayne, NJ

07470

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Showing 305 reviews

March 04, 2022

Under unusual circumstances with everything Going on with the construction of the new Building Lincoln of Wayne did not miss a beat With professional service toward their customer base. Everyone was More

by dominicklabianca
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maria Federico
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevyn Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Georgatos
Aug 06, 2022 -

Lincoln of Wayne responded

Hi Mr. Labianca I wanted to write you a quick note with an update on construction. We appreciate your positive feedback last time. We are excited to say that we are just weeks away from moving into our new facility! A new home for you in the future! Thank you for your continued support. Live well and be happy Peter Spina Jr - EVP & GM Lincoln of Wayne 973-696-9700 x7226

Aug 06, 2022 -

dominicklabianca responded

I have a very positive feeling about Lincoln of Wayne,their management and employees.. With a major transformation coming to the Endless days of construction and hard work This new home will be the best yet to take care Of all our needs. Continued Success. Sincerely Dominick labianca

March 03, 2022

The recall work was done and everyone was very friendly, however, I had my appointment for almost 2 months because a Suzuki mechanic needed to be hired. I called a few days ahead to confirm the appt was st More

by jackietennis
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cari (don’t recall last name)
Aug 06, 2022 -

Lincoln of Wayne responded

Hi Jackie I just wanted to write you a note to thank you for taking the time to leave this review. Afterwards we reviewed some of our processes and have made some changes to avoid this in the future. I appreciate the opportunity to learn from this and be better. We hope to see you again soon and assure you the process will be more efficient on your next visit. Sincerely Peter Spina Jr - EVP & GM Lincoln of Wayne 973-696-9700 x7226

February 28, 2022

My car and I are well taken care of Lincoln of Wayne. I am very pleased going to them for many years. More

by Raydonnashley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevyn Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephanie Molfetas
Apr 14, 2022 -

Lincoln of Wayne responded

Thank you so much for your support and for the the positive feedback. We appreciate you! Live well and be happy Peter Spina Jr - EVP & GM Lincoln of Wayne 973-696-9700 x7226

February 26, 2022

We started with Lincoln corporate marketing who suggested Lincoln of Wayne. Matthew, the brand manager, was the most helpful car dealer employee I’ve worked with in my life. More

by parora
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Georgatos
Apr 14, 2022 -

Lincoln of Wayne responded

Thank you so much for your support and for the the positive feedback. We agree, Matthew is awesome and so are you! We appreciate you! Live well and be happy Peter Spina Jr - EVP & GM Lincoln of Wayne 973-696-9700 x7226

February 22, 2022

Excellent service and performance. They did what they promised and the concierge service was excellent. More

by rfaherty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephanie Molfetas
Apr 14, 2022 -

Lincoln of Wayne responded

Thank you so much for your support and for the the positive feedback. We appreciate you! Live well and be happy Peter Spina Jr - EVP & GM Lincoln of Wayne 973-696-9700 x7226

February 17, 2022

Exemplary customer service - always a pleasure working with this dealership! I have been going to them for years with my Lincolns and my Fords! More

by Jen W
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven in Service
Apr 14, 2022 -

Lincoln of Wayne responded

Thank you so much for your support and for the the positive feedback. We appreciate you! Live well and be happy Peter Spina Jr - EVP & GM Lincoln of Wayne 973-696-9700 x7226

February 10, 2022

Excellent service and gave me updates on the progress of the repair. Moreover, when I got back my 2018 MKX, it was clean inside and out. Although their facility is under renovation, the flow of traffic is More

by Eolr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shannon
Apr 14, 2022 -

Lincoln of Wayne responded

Thank you so much for your support and for the the positive feedback. We appreciate you! Live well and be happy Peter Spina Jr - EVP & GM Lincoln of Wayne 973-696-9700 x7226

Apr 14, 2022 -

Lincoln of Wayne responded

Thank you so much for your support and for the the positive feedback. We appreciate you! Live well and be happy Peter Spina Jr - EVP & GM Lincoln of Wayne 973-696-9700 x7226

February 08, 2022

This is hard for me to write, This is a great company but my car still was not fixed correctly for the second time. I’ve never had an issue before with Lincoln of Wayne but the Caliper is still NOT fixed. T More

by Jan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephanie Molfetas
Apr 14, 2022 -

Lincoln of Wayne responded

I am so sorry to hear that we let you down. I would love to learn more and if this is still on going I would like to work with my team to address your concerns. Please contact me directly anytime. Thank you so much for your support through the years and for the feedback. We appreciate you! Live well and be happy Peter Spina Jr - EVP & GM Lincoln of Wayne 973-696-9700 x7226

February 03, 2022

Two car leases and then bought out my car lease, three transactions that went like clockwork and painless. Service is very good, but appointments have gotten longer to make recently due to major renovati More

by stevedemas101
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Cucuzza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Buzz Giaritta, Carlos Espejo
Apr 14, 2022 -

Lincoln of Wayne responded

Thank you so much for your continued support and for the positive feedback. We appreciate you! Live well and be happy Peter Spina Jr - EVP & GM Lincoln of Wayne 973-696-9700 x7226

February 02, 2022

this dealers service department is excellent all service personnel are friendly and professional i highly recommend them for purchasing or servicing your vehicle bruce cerra More

by sbjccerra
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicholas Frey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevyn Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denis Brady
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephanie Molfetas
Apr 14, 2022 -

Lincoln of Wayne responded

Thank you so much for your support and for the positive feedback. We appreciate you! Live well and be happy Peter Spina Jr - EVP & GM Lincoln of Wayne 973-696-9700 x7226

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