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Lincoln of Wayne

Wayne, NJ

Overview
Employees
Reviews
Vehicles
4.9
307 Reviews
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1910 State Route 23

Wayne, NJ

07470

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Showing 307 reviews

December 15, 2022

had my Lincoln 2 times in your shop, with same problem, never fixed properly, my car warranty ran out .10K repair out of my pocket. I'll never use this dealership More

by jank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nicholas Frey
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kevyn Cruz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Denis Brady
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephanie Molfetas
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Mar 14, 2023 -

Lincoln of Wayne responded

I am so sorry to hear of your frustrations in Service. I would lover to learn more about your experience and see if there is anything I can do personally on your behalf. Please feel free to reach out to me anytime. Warranty Policy is rigid but possibly we can do some things for you directly outside of that. I look forward to hearing back. With Gratitude Peter Spina Jr - EVP & GM Lincoln Wayne& Ramsey 973-696-9700 x7226

December 05, 2022

accomodating, efficient, do not try to find things to add unnecessary work to pad their bill More

by rik1942
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denis Brady
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 27, 2022 -

Lincoln of Wayne responded

Thank you for the positive feedback. My family and our team believe in a transparent servicing process. I am pleased to hear that you were comfortable and confident in your decision to service with us! Live well and be happy Peter Spina Jr - EVP & GM Lincoln - Wayne & Ramsey 973-696-9700 x7226

December 05, 2022

Thank you for your servicing my vehicle needs and keeping me updated as to the status of my service request. More

by michael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen
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Dec 27, 2022 -

Lincoln of Wayne responded

Hi Michael! Of course, it's our pleasure. Communication is key, always. Thank you for your support. Live well and be happy Peter Spina Jr - EVP & GM Lincoln - Wayne & Ramsey 973-696-9700 x7226

November 29, 2022

I purchased a 2023 Lincoln Aviator from Wayne Lincoln in Wayne NJ and it was the best experience I have ever had when purchasing a new vehicle. There was no pressure and the staff was super Kind. Luis expla More

by lt172hc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Cucuzza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Herrera? *****
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Dec 27, 2022 -

Lincoln of Wayne responded

Thank you so much for the kind words and positive feedback! Congratulations on your new Aviator! I am pleased to hear that Luis and Joe made sure you were comfortable and confident in your purchase. My family and our team believe in a fun, pressure free, transparent process. We look to build relationships for life! So we always we want to the experience to be the best! Welcome to the Lincoln of Wayne family! Live well and be happy Peter Spina Jr - EVP & GM Lincoln - Wayne & Ramsey 973-696-9700 x7226

November 18, 2022

Brand new renovation is large and comfortable. . Easy to wait with plenty of private space. More

by Mchap43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denis Brady
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rossi
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Dec 02, 2022 -

Lincoln of Wayne responded

Thank you for your positive feedback. We built our new facility with you and our guests in mind. I am pleased to hear that you enjoyed your visit with us! Live well and be happy Peter Spina Jr - EVP & GM Lincoln of Wayne 973-696-9700 x7226

November 18, 2022

Lincoln of Wayne is a pleasure to deal with. The staff go out of there way to make sure you are taken care of and comfortable. There sales and service departments are also great to deal with, ev More

by joeangel1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sabastian Varela
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Dec 02, 2022 -

Lincoln of Wayne responded

Thank you so much for the positive feedback. We believe in a fun and transparent sales process. My family and our team look to build relationships for life, we know that is something that is earned! Live well and be happy Peter Spina Jr - EVP & GM Lincoln of Wayne 973-696-9700 x7226

November 14, 2022

Excellent service from the moment I pulled into the dealership beautiful waiting room and great communication with service advisor More

by CATHY24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Frey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevyn Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denis Brady
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephanie Molfetas
Report | Print
Dec 02, 2022 -

Lincoln of Wayne responded

Thank you so much for your kind words and positive feedback. I am so pleased to hear that you enjoyed your visit to our new facility. We are always here for you! Live well and be happy Peter Spina Jr - EVP & GM Lincoln of Wayne 973-696-9700 x7226

November 02, 2022

Service was excellent, on time, and very convenient. The fact that they provided a loner coffee and made it even better. More

by S
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Denis Brady
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 10, 2022 -

Lincoln of Wayne responded

Thank you for the positive feedback. We truly appreciate the opportunity to service your Lincoln and promise to always make sure the experience is effortless! Live well and be happy Peter Spina Jr - EVP & GM Lincoln of Wayne 973-696-9700 x7226

September 23, 2022

Smooth and professional experience having my MKC serviced. Was provided with a loaner for the day and all wend well. Love the newly renovated showroom and service facility More

by gabem50
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephanie Molfetas
Report | Print
Oct 30, 2022 -

Lincoln of Wayne responded

Thank you so much for the positive feedback and for the opportunity to care for your MKC. Our new facility is built with you in mind. We hope you enjoy this new space, we are always looking for new ways to improve for our guests! Live well and be happy Peter Spina Jr - VP & GM Lincoln of Wayne 973-696-9700 x7226

September 01, 2022

very pleasant experience every time i go always wash my car after service staff is kind and thoughtful More

by fomrob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephanie Molfetas
Report | Print
Oct 30, 2022 -

Lincoln of Wayne responded

Thank you so much for the positive review and continued support! We take pride in our service and the hand wash after as well! Live well and be happy Peter Spina Jr - VP & GM Lincoln of Wayne 973-696-9700 x7226

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