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Lincoln of Wayne
Wayne, NJ
305 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 305 reviews
September 21, 2013
Sloppy reception; long wait for service; unable to provide payments details until finance free at 4pm - this was 10am! Computer system slow. Wait at start because staff were in a meeting at 9.15. Why provide payments details until finance free at 4pm - this was 10am! Computer system slow. Wait at start because staff were in a meeting at 9.15. Why not have meetings out of office hours rather than keep customers waiting? More
by Rhowells
Employees Worked With
Tim
May 29, 2013
I brought my new MKT in for its first service, the experience was outstanding and weeded my expectations. I was greeted within the first 2 minutes by a friendly and knowledgable service representative experience was outstanding and weeded my expectations. I was greeted within the first 2 minutes by a friendly and knowledgable service representative who ask me some qualifying questions concerning my visit and then escorted me onto a service advisor who was also courteous and helpful. I was in a loaner car within no time and when I returned to pick up my car it was clean! I was also impressed with the emails keeping me abreast of the progress of my service. I LOVE my MKT....one of the most amazing cars I have ever known. It was Peter, jr that recommended that model for me and helped with all my questions, they have a greAt team there with Scott, Nicole, Robin and the entire sales and service team. More
by Jsmurano
Employees Worked With
Peter Spina, jr.
April 12, 2013
Excellent experience! Everyone was helpful, courteous, and friendly. Work was done efficiently. I was very happy with the service, the car wash, and the relatively short wait. and friendly. Work was done efficiently. I was very happy with the service, the car wash, and the relatively short wait. More
by Cdb12
Employees Worked With
Cindy
April 06, 2013
I was in the dealership for service and was greeted by Wilton, I had an MKZ test drive promotion for him to fill out and he helped me even though I wasn't ready to buy. My current Lincoln MKZ is only 2 ye Wilton, I had an MKZ test drive promotion for him to fill out and he helped me even though I wasn't ready to buy. My current Lincoln MKZ is only 2 years old but when I am ready to buy I will be back. The service was as usual excellent. More
by malcolmd
Employees Worked With
Wilton Estrella
March 15, 2013
I had a great experience at Lincoln of Wayne. I was in the market to purchase a new Lincoln MKZ and not only did they beat the competitors price but the overall experience was very positive. It wasn't yo the market to purchase a new Lincoln MKZ and not only did they beat the competitors price but the overall experience was very positive. It wasn't your "typical" car experience and I never felt pressured or like I was being "taken for a ride." Prior to the purchase my family and I would service our other vehicles there as well and once again I have nothing but good things to say. The staff was top notch and the cars were ready in a timely fashion. A luxury experience all the way. More
by BeckyC
Employees Worked With
Dorothy
