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Lincoln of Wayne

Wayne, NJ

4.8
305 Reviews
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1910 State Route 23

Wayne, NJ

07470

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Showing 305 reviews

February 11, 2017

Bought a used Lincoln for son This dealership is not only family owned...but they really take care of you and welcome you in. Everyone here truly wants to help you with your needs. More

by hopebriannest@gmail.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wilton, Joe
November 14, 2016

Used car purchase Chuck S. Did an outstanding job. He took time to explain all the options and answer any other questions I had. The staff made me feel special. I ho More

by Xxxx
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Shoenfeld
October 21, 2016

Bought Lincoln MKZ 2008 for my son This is the best dealership I've ever been in. The salespeople are incredible and the service department is even better. This dealership stands behind More

by Carforson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wilton in Sales. Jay in Service.
April 24, 2016

Ariel at Lincoln of Wayne is Excellent Ariel at Lincoln of Wayne was incredibly attentive to our wants and needs from the moment we walked into the dealership to the time we picked up our M More

by peter p
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Buzz
October 25, 2014

Excellent! My overall experience at this dealer was great. The sales staff was very knowledgeable and helpful. I was greeted as soon as I walked in the door and More

by mlodato1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Schoenfeld
Nov 06, 2014 -

Lincoln of Wayne responded

Thank you for the 5-star review! We appreciate the feedback and are glad to hear Chuck was able to assist you with the purchase of your new vehicle. We look forward to being able to assist you again in the future. Warm regards, Peter Spina Jr - GSM (973) 696-9700 x7226

August 03, 2014

Repairs I'm an older man who's been coming here for years. I heard Cindy laughing that they charge seniors for unnecessary repairs. I am disgusted. More

by Joe124
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Cindy
Aug 29, 2014 -

Lincoln of Wayne responded

Hi Joe, thank you for bringing this to our attention. We are very disappointed to learn about this misunderstanding. What you've described is not at all our standard of honest, and personable repairs. We'd like to look into this matter further, so if you're willing, please reach out to our General Manager at 973-696-9700 -- we hope to hear from you soon.

March 31, 2014

Loss of trust Brought in vehicle for fuel pump recieved vehicle back with with compressor problems. Brought back to dealer to fix swaybar links and address compress More

by carlitolpz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Nick
Apr 09, 2014 -

carlitolpz responded

The reason I denied the repairs because the loss of trust and the treatment by your staff. I did not appreciate the condescending way your employees speak to a customer and the accusation of David glass when he said to me that I was trying to intimidate him in getting what I want. I have found an honest mechanic who took care of my compressor issue and I will no longer do business at your dealership thanks for the response all I wanted was an explanation.

January 14, 2014

I had the best experience this dealer is the best they treat you nice.i went for oil change and their service was great..Their employers were so nice..lincoln of wayne is better than other dealers ..I hig More

by Ney
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
char and others
Jan 22, 2014 -

Lincoln of Wayne responded

Thank you for sharing your feedback with us! It’s extremely important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. If you need anything else in the future, please do not hesitate to reach out to us at any time. Also, be sure to check us out on Twitter and Facebook for first access to exclusive specials for our likers and followers. Best Regards, Peter Spina Jr (973) 696-9700 Ext 7226

November 15, 2013

Carmine was fantastic he accommodated me and addressed all of my concerns regarding the MKZ. The entire visit was pressure and stress free. Michelle C More

by Michelle's Lincoln
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carmine
September 25, 2013

As I was driving home from work, my tire pressure light came on and I stopped at Lincoln of Wayne. I was immediately greeted by Scott from Sales and he escorted me into service where I had my tire fixed. I More

by Nikkinak
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott
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