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Lincoln of Wayne

Wayne, NJ

4.7
304 Reviews
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1910 State Route 23

Wayne, NJ

07470

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Showing 304 reviews

December 09, 2019

I don’t have a Lincoln but i was in a bind and needed a shop to fix my car after it got hit from behind - they had me in a loaner within minutes and fixed my car brand new. I’m a BMW guy through and throu More

by Smolfetas42
Recommend Dealer
Yes
Employees Worked With
Peter Spina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rona Spina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Frey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevyn Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denis Brady
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Maass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephanie Molfetas
Dec 11, 2019 -

Lincoln of Wayne responded

Thank you for the positive feedback and for choosing our Body Shop. We are able to repair All Makes and All Models!!! BMW's are great vehicles! We would be honored to pull you over to the American Luxury side of the world though! :) Live well and be happy Peter Spina Jr - General Manager Lincoln of Wayne - 973-696- 9700 x7226

December 06, 2019

Positive experience with the Lincoln Service Dept I was greeted promptly by Kevyn Cruz who dispatched my car into the shop to Master Technician Abel Torres. Abel found and repaired the problem succes More

by dglass
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicholas Frey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevyn Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2019 -

Lincoln of Wayne responded

Thank you so much for the positive feedback around your most recent service experience! We know you have high expectations so we are pleased that we were able to meet and exceed them. My family is very fortunate to have had some great Service Management and staff, this allows us to be prepared for all of our clients automotive needs! :) Live well and be happy Peter Spina Jr - General Manager Lincoln of Wayne - 973-696- 9700 x7226

November 25, 2019

Steven Baldassarre, salesman at Lincoln of Wayne, NJ, is a great person and is very much a “customer representative “ than a salesman. Since I was buying the vehicle from out of state, I had to believe that More

by MKX
Recommend Dealer
Yes
Employees Worked With
Joe Cucuzza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven Baldassarre ??????????
Dec 11, 2019 -

Lincoln of Wayne responded

Thank you for taking the time to leave us a review and thank you for traveling here to do business with us! You are right, Steven is awesome! He was super excited to be able to help out as was the rest of our team. We will always make it as convenient as we can for our clients to do business with us and value every interaction with the upmost respect. Thank you again for for the kind words and for choosing Lincoln of Wayne. If you ever need anything in the future we will be here! :) Live well and be happy Peter Spina Jr - Genera l Manager Lincoln of Wayne 973- 696-9700 ext7226

November 20, 2019

I have just never worked with a dealership like this. I cannot get over the incredible customer service here, from the day I made my initial inquiry right through service and repair. I will never, I repeat More

by Mrsacajoe
Recommend Dealer
Yes
Employees Worked With
Peter Spina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rona Spina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Cucuzza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Frey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denis Brady
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chuck Schoenfeld
Dec 11, 2019 -

Lincoln of Wayne responded

Thank you so much for your kind words! My family has been here since 1962 and it is feedback like yours that keeps us going. We strive to exceed our clients expectations and promise to continue to do so. We truly appreciate your business and support and hope to see you again soon! Live well and be happy Peter Spina Jr - Genera l Manager Lincoln of Wayne 973-696-9700 ext7226

November 19, 2019

Ford Flex Fixed As always I received first class service from Lincoln of Wayne. They have a very knowledgeable team and have always been able to solve any issues that More

by ford flex
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robyn DePack
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Chirico
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Cucuzza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Frey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevyn Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Maass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicole Tomko, Matthew Georgatos, Tim Cirule, Curtis Miezeiewski
Dec 11, 2019 -

Lincoln of Wayne responded

Thank you so much for the positive feedback. I am pleased to hear that the team in Service took good care of your Flex! We truly appreciate the continued support. Live well and be happy Peter Spina Jr - Genera l Manager Lincoln of Wayne 973-696-9700 ext7226

November 19, 2019

Excellent Car was what I want color and type it was ready when I got there. Excellent service but too much paper not dealers fault, government fault. Very go More

by Lewchris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dorothy Ulu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2019 -

Lincoln of Wayne responded

Thank you so much for choosing Lincoln of Wayne. I am pleased to hear that we had the vehicle you were looking for and that Dorothy had it ready for you upon arrival. We are constantly looking at ways to make the paperwork process a little easier for our clients. There are most definitely a lot of forms that need to be signed. We have actually been able to reduce our paperwork process time in half and hope to continues to reduce it even further! You are right, we can't change the forms... however our commitment to our clients is to find any and all efficiencies we can! Thank you again for the support, we hope to see you again soon! Live well and be happy Peter Spina Jr - Genera l Manager Lincoln of Wayne 973-696-9700 ext7226

November 18, 2019

Repair Great service fast and very personal.Prepared all services before i arrived. Called when service was completed.Loaner car was ready when i arrived. My More

by tskubisz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Denis Brady
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2019 -

Lincoln of Wayne responded

Thank you so much for your positive feedback around your most recent service experience! Our team focuses on effortless service for our clients with communication at every step of the way. We truly appreciate your support and hope to see you again soon! Live well and be happy Peter Spina Jr - General Manager Lincoln of Wayne 973-696-9700 ext722

November 17, 2019

Excellent dealership! Wonderful service and follow up. We LOVE our Lincoln! Purchasing our vehicle was easy and straightforward. Good information and knowledgeable staff. Would buy from this dealership again More

by Louis Gagnon
Recommend Dealer
Yes
Employees Worked With
Wilton Estrella, Stephanie Molfetas
Dec 11, 2019 -

Lincoln of Wayne responded

Louis thank you so much for your positive feedback and congratulations on your new Navigator! We believe the sales process should be transparent, informative, and fun... I am pleased to hear that Wilton was able to deliver that experience for you. Should you ever need anything at all please don't hesitate. You have an amazing vehicle, enjoy every mile! :) Live well and be happy Peter Spina Jr - General Manager Lincoln of Wayne 973-696-9700 ext7226

November 11, 2019

The service was done right and I'm glad I went to this dealer. Also the renting options are amazing. I will really recommend this dealer for service. More

by Frank
Recommend Dealer
Yes
Employees Worked With
Steve, Stephanie Molfetas
Dec 11, 2019 -

Lincoln of Wayne responded

Thank you for the positive feedback Frank. My family has been here a long time and we believe in quality work done right the first time, there are no shortcuts when it comes to Service. We keep a fleet of new model Lincoln vehicles at times it's over 100! We offer complimentary Loaner vehicles and retail rentals well! We appreciate your support and hope to see you soon! Live well and be hap py Peter Spina Jr - General Manager Lincoln of Wayne 973-696-9700 ext7226

November 09, 2019

Extremely user friendly dealership who values my time and my business. Sales and service are top notch and the staff has always paid attention to even the smallest details. More

by PhilfromNutley
Recommend Dealer
Yes
Employees Worked With
John Chirico
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denis Brady
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Cirule, Stephanie Molfetas
Dec 11, 2019 -

Lincoln of Wayne responded

Thank you so much for your positive feedback and your continued support. We believe the small details can make the biggest difference at times! Our team is always looking at new and innovative ways we can help preserve our clients time. We feel that's the greatest of luxuries and promise to always respect yours! Thank you again, we hope to see you soon! Live well and be happy Peter Spina Jr - General Manager Lincoln of Wayne 973-696-9700 ext7226

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