Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Lincoln of Wayne

Wayne, NJ

Overview
Employees
Reviews
Vehicles
4.8
306 Reviews
Contact Dealership

1910 State Route 23

Wayne, NJ

07470

Directions

By Type

Showing 306 reviews

February 13, 2020

This is an easy one..First you walk through the door This is an easy one.. First you walk through the door into the Showroom and get greeted by any of the young Receptionist ladies. Immediately you’re h More

by plrobertson755
Recommend Dealer
Yes
Employees Worked With
Peter Spina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dorothy Ulu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Federico
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Cucuzza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denis Brady
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wilton Estrella, David Malafatopolous, Stephanie Molfetas
Report | Print
Feb 24, 2020 -

Lincoln of Wayne responded

Thank you so much for the 5 stars and for the positive feedback! My family and our team realize we are in the experience business... Our guests decision to come here is never one we will take for granted. We are very fortunate to have a great team and Wilton is definitely a key part of that team!! He has been with the family for years and take pride in what he does. Thank you for the support and kind words! Live well and be happy Peter Spina Jr - General Manager Lincoln of Wayne 973-696-9700 x7226

February 12, 2020

Review of dealership Great dealership in all respects. Good car service, courteous staff, and the feeling that you are part of the family. I would highly recommend this d More

by pdr1970
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dorothy Ulu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Georgatos
Report | Print
Mar 07, 2020 -

Lincoln of Wayne responded

Thank you for your kinds words and positive feedback. We do feel that our guests and our team members are all part of our Lincoln of Wayne family. We truly appreciate your support and are very grateful to have the opportunity to assist you with your automotive needs. Thank you again! Live well and be happy Peter Spina Jr - General Manager Lincoln of Wayne 973-696-9700 x7226

February 12, 2020

EXCELLENT Our experience has only been the best here. Always so helpful and attentive. Kevyn Cruz and Stephen Rossi are excellent, always in touch. GREAT JOB! More

by Anita
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevyn Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen Rossi
Report | Print
Mar 07, 2020 -

Lincoln of Wayne responded

Thank you Anita for your positive feedback. I am pleased to hear that Kevyn and Stephen were able to keep in touch during your repair process! We believe communication is one of the most important things in life! :) Thank you for your support, we hope to see you again soon! Live well and be happy Peter Spina Jr - General Manager Lincoln of Wayne 973-696-9700 x7226

February 10, 2020

Dealership is terrific, no complaints. However 80.00 for an oil change is outrageous, I will not go back too expensive. I am a 10 year customer and they have now lost me. Too bad because I have a great sal More

by ronick5
Recommend Dealer
No
Employees Worked With
Kevyn Cruz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chuck Schoenfeld
Report | Print
Feb 11, 2020 -

Lincoln of Wayne responded

social19109700

Feb 11, 2020 -

Lincoln of Wayne responded

Thank you so much for the kind words and for taking the time to leave us a review regarding your feedback on our pricing. My family believes in always delivering the best services we can with fair prices to ensure the best value for our clients. Our Lincoln Priority service is more than a simple oil change. We perform an alignment inspection pre-check, a complete 50+ Multi point inspection on the vehicle, rotate all four tires, top off all fluids, and then complete the oil and filter change using synthetic oil all performed by a factory trained and certified technician. If you are a Lincoln owner we also provide a complimentary loaner vehicle, pick up and delivery services right from your home or office and wash every vehicle by hand using Meguiars products. We recently increased this from $69.95 to $79.95. We found that almost all of our luxury competitors were priced over $100 for similar services. There are definitely places that can perform just an oil change for a cheaper price and we do understand that level of service. Our goal is not to deliver cheaper service but the very best service, at a fair price. Please contact me directly if you would like moving forward. We never want to lose a loyal guest of ours over a few dollars and I would love the opportunity to speak on this in more detail so that we both understand the structure. I hope to hear from you soon. Live well and be happy Peter Spina Jr - General Manager Lincoln of Wayne - 973-696-9700 x7226

February 08, 2020

I own a 2020 black label Aviator, this is the first vehicle that is so comfortable I enjoy driving, Lincoln of Wayne, the Service team, my Salesman Chuck, all very good and professional I would say exc More

by dgoerner
Recommend Dealer
Yes
Employees Worked With
Peter Spina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Federico
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Cucuzza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gina Dizenzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chuck Schoenfeld, Stephanie Molfetas
Report | Print
February 07, 2020

Repair of a 2015 MKZ The personnel are professional and courteous. They repaired my MKZ after a different dealer spent 5 months making one failed attempt to repair it. I More

by PFurgang
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Rossi in service
Report | Print
Mar 05, 2020 -

Lincoln of Wayne responded

Thank you so much for the kind words and positive feedback. I am sorry you had troubles elsewhere but I am pleased to hear that the team was able to get your MKZ repaired and back on the road as it should be! If you need anything at all we are here for you. We truly appreciate the opportunity to help and look forward to assisting in the future! Live well and be happy Peter Spina Jr - General Manager Lincoln of Wayne - 973-696-9700 x7226

February 06, 2020

My car buying experience could not have been better. Longtime Lincoln of Wayne customer, Always make my wife and I feel like part of the family and have always received excellent service, No matter wha More

by marra.michael
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Cucuzza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Maass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Cirule
Report | Print
Mar 05, 2020 -

Lincoln of Wayne responded

Michael thank you for the positive feedback and years of loyalty and support! Congratulations on your new MKZ! We are very grateful to have you be part of our Lincoln of Wayne family! :) Live well and be happy Peter Spina Jr - General Manager Lincoln of Wayne 973-6 96-9700 x7226

February 01, 2020

Lincoln of Wayne has best customer service of any dealer I have ever dealt with Matt and Dorothy.from delivery to service there the best really care about customers! More

by Lincoln guy forever!
Recommend Dealer
Yes
Employees Worked With
Peter Spina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dorothy Ulu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Cucuzza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Frey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevyn Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Maass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Georgatos, Stephanie Molfetas, Crystal Delucca
Report | Print
Mar 05, 2020 -

Lincoln of Wayne responded

Thank you for the positive feedback and kind words! Matt and Dorothy are amazing, they're both dedicated to our guests and making sure their experience is best in class! Thank you again, We truly appreciate the support! Live well and be happy Peter Spina Jr - General Manager Lincoln of Wayne 973-696-9700 x7226

January 27, 2020

First oil change for my Lincoln MKC This was my first oil change at Lincoln of Wayne for my Lincoln MKC which I bought from them in 2019. They did a great job, The car was finished bein More

by Rich R.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicholas Frey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denis Brady
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephanie Molfetas
Report | Print
Feb 24, 2020 -

Lincoln of Wayne responded

Thank you for the positive feedback Rich and thank you for not only making the decision to purchase your MKC with us but for trusting us to service it as well! We believe the ownership experience should be just as positive as the sales process, Our team is ready and pleased to assist with whatever you need moving forward. Thank you again for your trust and support! Live well and be happy Peter Spina Jr - General Manager Lincoln of Wayne 973- 696-9700 x7226

January 21, 2020

3 months warraty service Its under warranty 3 months and I bought extra 2 yrs warranty ,and still I have to pay $ 550 for transmission leak last Wednesday and it will stop the More

by khaled _tarabey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Denis Brady
Report | Print
Jan 23, 2020 -

Lincoln of Wayne responded

Hi Khaled I hope all is well. I am sorry for the confusion with your warranty and approvals for the repairs. These repairs are definitely covered by your warranty. I know the team followed up with you directly. There was an error with the warranty companies online profile for your account that has been corrected now. The new warranty will show correctly moving forward! :) Thank you for bringing this to our attention and for the continued support and loyalty! Live well and be happy Peter Spina Jr - General Manager Lincoln of Wayne 973-696-9700 x7226

1
...
25
26
27
...
31