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Lincoln of Wayne

Wayne, NJ

4.6
303 Reviews
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1910 State Route 23

Wayne, NJ

07470

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Showing 303 reviews

August 14, 2020

3 Hour Tire I recently went to have a tire replaced on my MKZ. I was told the tire was in stock and to come between 1 and 1:30 PM, so I arrived at 1:15. It took a More

by bobcnj72
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Denis Brady
4.0
This rating includes all reviews, with more weight given to recent reviews.
August 12, 2020

Part under warranty Bought my certified pre-owned car a year ago and had to have air conditioning fixed. Employees were very efficient and more tha pleasant to work with! More

by Nanmaddnj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Denis Brady
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Curtis Miezeiewski, Stephanie Molfetas
Sep 08, 2020 -

Lincoln of Wayne responded

Thank you for the positive feedback. I am pleased to hear that your experience went smooth. We always stand behind our vehicles and promise to ensure that Lincoln ownership is effortless! Live well and be happy Peter Spina Jr - General Manager Lincoln of Wayne 973-696-9700 x7226

August 09, 2020

Car battery was dead When I called service to make an appointment they gave me an appointment that same day. My battery was replaced and back home in just a couple of hour More

by Dashahin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gina Dizenzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chuck Schoenfeld
Aug 12, 2020 -

Lincoln of Wayne responded

Thank you so much for the positive feedback and continued support. I am sorry to hear that you were inconvenienced by your battery but I am pleased to hear that our team was able to make the experience a little better! We are always here for you should you need us! Live well and be happy Peter Spina Jr - General Manager Lincoln of Wayne 973-696-9700 x7226

August 08, 2020

friendly fast service I called in for an appointment, and was told if I wish, I could come in and wait for it, to be taken care of. Denis Brady was a very helpful servic More

by brstier
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Denis Brady
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2020 -

Lincoln of Wayne responded

Thank you so much for the 5 stars and positive feedback. I am pleased to hear that Denis and our Service team was able to efficiently address your needs. We truly appreciate the opportunity to service your vehicle. Live well and be happy Peter Spina Jr - General Manager Lincoln of Wayne 973-696-9700 x7226

August 07, 2020

Routine Maintainance and Cosmetic Repairs Very easy to schedule service at a convenient time and coordinate service items across departments so that only one drop-off and pick-up was necessary More

by k koury
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Denis Brady
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephanie Molfetas
Aug 12, 2020 -

Lincoln of Wayne responded

Thank you so much for the 5 stars and your continued loyalty and support! We truly appreciate your trust through the years and are grateful to have you be part of our Lincoln of Wayne family! Live well and be happy Peter Spina Jr - General Manager Lincoln of Wayne 973-696-97 00 x7226

August 03, 2020

As ever, treated well from the phone call making the appointment all the way through drop off and pick up. Felt safe and cared for throughout the process during this covid situation at hand. Very well d More

by Zerbert
Recommend Dealer
Yes
Employees Worked With
Nicholas Frey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevyn Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denis Brady
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephanie Molfetas
Aug 12, 2020 -

Lincoln of Wayne responded

Thank you Zerbert for the positive feedback. My family and our team are very grateful for our guests and promise to never take our relationship for granted. We have addressed every step of our process to ensure peace of mind for our guests and our team members. Live well and be happy Peter Spina Jr - General Manager Lincoln of Wayne 973-696-97 00 x7226

July 29, 2020

Hassle Fee Buying experience. Justin, was a pleasure to work with. He explained things about the car and there was no pressure to purchase. I would recommend this dealership. More

by Hopper
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aug 12, 2020 -

Lincoln of Wayne responded

Thank you so much Hopper for the positive feedback. I am pleased to hear Justin took good care of you, he is awesome. Our team believes in a pressure free environment always!! Thank you for the support. If you need anything we are here for you! Live well and be happy Peter Spina Jr - General Manager Lincoln of Wayne 973-696-97 00 x7226

July 27, 2020

Took my car in for routine service they found and repaired a major problem that I was unaware I had. Provided a loaner and did the repair earlier then they originally said. Thank you More

by Rockl76
Recommend Dealer
Yes
Employees Worked With
Denis Brady
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Georgatos
Aug 12, 2020 -

Lincoln of Wayne responded

Thank you for trusting us to take care of your vehicle. I am pleased to hear that the team was able to correct your concern and address any additional issues. We take the safety of our guests very seriously! Live well and be happy Peter Spina Jr - General Manager Lincoln of Wayne 973-696-97 00 x7226

July 26, 2020

Love this Dealer This is our second vehicle that we have purchased from them. Needless to say, if our first experience was not excellent there would not have been a se More

by lpompliano
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Denis Brady
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chuck Schoenfeld
Jul 28, 2020 -

Lincoln of Wayne responded

Thank you so much for your loyalty and support. We are honored that you gave us the opportunity to assist with your second purchase and for giving us the opportunity to take care of your maintenance needs in Service! My family believes very much in the importance of the experience we create for our guests. We promise to continue to exceed your expectations! Live well and be happy Peter Spina Jr - General Manager Lincoln of Wayne 973-696-9700 x7226

July 26, 2020

WLM Service Experience Everyone in the Service Department was so very helpful. The entire experience from the moment I made the appointment went smoothly. The staff was fr More

by kprinzo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicholas Frey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevyn Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denis Brady
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephanie Molfetas
Jul 28, 2020 -

Lincoln of Wayne responded

Thank you so much for the 5 stars and positive feedback around your recent Service visit. We want every touch point to be effortless for our guests. I am pleased to hear that your were comfortable along the way. We appreciate your trust and support! Live well and be happy Peter Spina Jr - General Manager Lincoln of Wayne 973-696-9700 x7226

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