Lincoln of Wayne

Top notch service. On my last visit the complimentary car wash was horrible. This is the 1st time I have had a complaint in 3 years. I filled in their questionaire they send you after each service visit and wash was horrible. This is the 1st time I have had a complaint in 3 years. I filled in their questionaire they send you after each service visit and complained about the car wash. About a week later they called me and offered me a free detailing. They are always helpful and very accomodating. More

Excellent service excellent workers at all levels. They were very thorough about checking my concerns. Lucky fixed my media concerns when he picked up my cat were very thorough about checking my concerns. Lucky fixed my media concerns when he picked up my cat More

I really like this dealer very friendly and responsive to your needs. The last time I was there car was repaired, and the wash was excellent. your needs. The last time I was there car was repaired, and the wash was excellent. More

Excellent service, good communication, very respectful, always on time or they notify us of any delay, we would definitely recommend the dealership just from the excellent service. respectful, always on time or they notify us of any delay, we would definitely recommend the dealership just from the excellent service. More

Service was good BUT, the service was scheduled a week in advance to allow for recall parts to be ordered. Once in for 1 day service I had to call at the end of the day to be informed it was not done because advance to allow for recall parts to be ordered. Once in for 1 day service I had to call at the end of the day to be informed it was not done because the parts did not come in until late afternoon. The next day it was suppose to be done and a call during the afternoon had no return. After calling the receptionist I was informed that the car would not be ready until the next day. It’s not the 3 days that upset me, it is no call or return call for the status of the work being done. More

Been a Lincoln customer for over 15 years! Very happy with the service both in Sales and Customer Service. Dorothy has been my Salesperson. She goes out of her way to make e me the loyal customer that iv with the service both in Sales and Customer Service. Dorothy has been my Salesperson. She goes out of her way to make e me the loyal customer that ive been. More

First time Lincoln owner--experience in Service is unacceptable. Having their flagship vehicle the Black Label Nav --Valet comes to your home to retrieve vehicle and leave loaner However whats hap unacceptable. Having their flagship vehicle the Black Label Nav --Valet comes to your home to retrieve vehicle and leave loaner However whats happens is if the Service Rep is inept at their job they dont call you once the car is at the shop. That is exactly what happened here. Car was at dealership for 7 days and what was fixed was a wire for screens and we did receive a call that car was ready and then delivered without fixing our primary concern. Bottom-line mickey mouse club More

Everyone is so helpful, friendly and accommodating before, during and after the sales process. I feel very comfortable in dealing with Wayne Motors for all of my transportation needs. Even the service before, during and after the sales process. I feel very comfortable in dealing with Wayne Motors for all of my transportation needs. Even the service for regular maintenance is a pleasure. More

I personally do not like car shopping. But working with Justin was a pleasure. I never felt pressured, he listened to my concerns and wants, and was very knowledgeable when delivering my car. I would and Justin was a pleasure. I never felt pressured, he listened to my concerns and wants, and was very knowledgeable when delivering my car. I would and have recommended Lincoln of Wayne More

I purchased my 1st Lincoln an MKX in 2016. I was so pleased with the car and the dealer, I purchased my 2nd Lincoln, the new Nautilus in 2019. I was expecting the same quality and the same level of se pleased with the car and the dealer, I purchased my 2nd Lincoln, the new Nautilus in 2019. I was expecting the same quality and the same level of service that I experienced with my 1st Lincoln and was not disappointed. The refinements in the Nautilus were perfect especially the new 2.7T engine with 335Hp and I can't believe it, better gas mileage, averaging better than 20mpg. From sales to service the dealership is easy to work with, friendly, professional and inviting. With confidence I highly recommend Lincoln of Wayne and the Nautilus. More