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Lincoln of Wayne

Wayne, NJ

4.8
305 Reviews
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1910 State Route 23

Wayne, NJ

07470

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Showing 305 reviews

December 28, 2020

Service was efficient, and done in time promised. I will be back to have regular maintenance service performed when needed. I've been a past customer of Wayne Lincoln, and will continue to be. More

by akbianco
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Rossi
Jan 13, 2021 -

Lincoln of Wayne responded

Thank you so much for your continued support and trust! We know how valuable your time is and curate all of our touchpoints around preserving it for you! I am happy to hear that everything was completed for you in a timely fashion. Thank you again for your support, we look forward to seeing you again soon. Live well and be happy Peter Spina Jr - General Manager Lincoln of Wayne 973-696-9700 x7226

December 23, 2020

I am so happy to have gotten my new Lincoln 2021 Aviator from William Cordero ! I had been mislead by two previous Lincoln dealers until I reached of to Lincoln of Wayne. William picked up my car and afte More

by AndreaAlummootil
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Cucuzza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William Cordero
Jan 13, 2021 -

Lincoln of Wayne responded

Andrea thank you so much for your positive feedback and congratulations on your new 2021 Lincoln Aviator. I am sorry to hear that you didn't have the best of experiences elsewhere but I am grateful that your journey led you to us. I am happy to hear that William was able to help, he is a super speci al guy!! He definitely cares deeply about out guests and our brand and is as genuine as they come. I am happy to hear that your experience with our Finance Department went well also, we believe buying a vehicle should be fun and always transparent! We appreciate your willingness to refer us, as it is the greatest compliment we can receive. Congratulations again and welcome to the Lincoln of Wayne family! Live well and be happy Peter Spina Jr - General Manager Lincoln of Wayne 973-696-9700 x7226

December 20, 2020

Service was completed, employees fabulous, all questions answered and lounge area, safe, clean and inviting. Very happy with the service. Will definitely be a repeat client. More

by Jodicrisera1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicholas Frey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevyn Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denis Brady
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephanie Molfetas
Jan 13, 2021 -

Lincoln of Wayne responded

Thank you so much for the positive review and for your support. Especially in todays times, our guests safety, health and comfort are at the forefront of of our processes. We truly appreciate the opportunity to service your vehicle and look forward to seeing you again soon! Live well and be happy Peter Spina Jr - General Manager Lincoln of Wayne 973-696-9700 x7226

Jan 13, 2021 -

Jodicrisera1 responded

You’re very welcome! Thank YOU for your great service!

December 14, 2020

It was my first time using this dealership as I am new to the area. They were wonderful. They delivered a loaner to me and picked up my car and then delivered my car back to me So easy and so accommod More

by jerseygirl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Denis Brady
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2021 -

Lincoln of Wayne responded

Thank you for the positive review and welcome to the neighborhood! I am pleased to hear that our Pick up and Delivery services were convenient for you. Our goal is to always make sure your experience with us is effortless. Should you need anything at all, we are here for you! Thank you again! Live well and be happy Peter Spina Jr - General Manager Lincoln of Wayne 973-696-9700 x7226

December 14, 2020

As always great service done in a timely manner. It was easy to set up the appointment and Lincoln of Wayne always communicated a head of time. More

by phill3dp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicholas Frey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevyn Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denis Brady
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephanie Molfetas
Jan 13, 2021 -

Lincoln of Wayne responded

Thank you so much for your positive review. I am pleased to hear that our team maintained communication. We feel that is one of the most important things! We appreciate your support and hope to see you again soon! Live Well and be happy Peter Spina Jr - General Manager Lincoln of Wayne 973-696-9700 x7226

December 12, 2020

Very accommodating and professional. Sales person was knowledgeable and helpful the car was in good shape. Salesperson did a lot of the he paperwork. He was upbeat and made good suggestions More

by richsilvestri
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Cirule
Dec 15, 2020 -

Lincoln of Wayne responded

Rich thank you so much for taking the time to provide us with this positive feedback. I am pleased to hear that Tim was able to make your experience a positive one. We feel the process should always be transparent, informative, and fun. Congratulations on your new Nautilus! Live well and be happy Peter Spina Jr - General Manager Lincoln of Wayne 973-696-9700 x7226

December 10, 2020

The Lincoln of Wayne always provides me with a reliable and fast service by professional and helpful people. The waiting area is nice and clean👍 More

by byeve
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Denis Brady
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2020 -

Lincoln of Wayne responded

Thank you so much for your positive feedback and for your continued trust and support! I am pleased to hear you were comfortable in our waiting area as well. We have taken extended measure to keep everyone safe during these times. Thank you again! Live well and be happy Peter Spina Jr - General Manager Lincoln of Wayne 973-696-9700 x7226

December 09, 2020

The service is always good, you're treated with respect and always being honest. I will recommend this dealer in a hearbeat. Thank you! Keep up the good work. More

by Frank
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Denis Brady
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2020 -

Lincoln of Wayne responded

Thank you Frank! We believe in building relationships for life and know that there are no short term answers to this. This is why honesty and transparency is at the forefront of everything we do. We truly appreciate your recommendation, that is the highest compliment we could receive. We promise to keep working even harder to continue to exceed your expectations! :) Live well and be happy Peter Spina Jr - General Manager Lincoln of Wayne 973-696-9700 x7226

December 01, 2020

I'm very pleased. It was a two hour wait because of coved but when I saw my car so sparkling clean, it was well worth it. Will definitely return for further maintenance. More

by Bschlendorf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Denis Brady
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2020 -

Lincoln of Wayne responded

Thank you so much for the positive feedback and for the consideration of time. We have added new processes and procedures that may take a little longer but are designed with our guests health in mind! Thank you for the support, we look forward to seeing you again soon! Live well and be happy Peter Spina Jr - General Manager Lincoln of Wayne 973-696-9700 x7226

November 25, 2020

Got my oil changed on my new 2020 Lincoln Aviator and my oil change required service light is still on. I can’t make it go away. Did they change the oil or not??? More

by hpd102
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Denis Brady
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Cirule
Dec 08, 2020 -

Lincoln of Wayne responded

I am so sorry to hear that your Oil Change Reminder was not reset. We can have one of our representatives come right to you to correct the settings. Also, if you prefer we could walk you through it over the phone or video chat. I am very sorry for the inconvenience. The reset is in the menu options...Please feel free to reach out to me directly to discuss further. I would love the opportunity to connect some more and make up for the inconvenience! Live well and be happy Peter Spina Jr - General Manager Lincoln of Wayne 973-696-9700 x7226

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