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Lincoln of Wayne

Wayne, NJ

4.8
305 Reviews
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1910 State Route 23

Wayne, NJ

07470

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Showing 305 reviews

July 30, 2021

Exceptional in every way from initial contact made. Whatever the need is, staff is always professional, knowledgeable, helpful and patient. For service appointments, they are thorough, polite, informat More

by mysofttop
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicholas Frey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevyn Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denis Brady
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephanie Molfetas
Nov 05, 2021 -

Lincoln of Wayne responded

Thank you so much for your positive review and for your support. My team and I are very grateful to have you be part of our Lincoln of Wayne family. We are always here for you! Live well and be happy Peter Spina Jr - EVP & GM Lincoln of Wayne 973-696-9700 x7226

July 26, 2021

Great service although my car was not returned until the next day. I did have a loaner. I understand the employee shortage. Other than that the car was returned serviced and clean. Thanks! More

by gthomas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephanie Molfetas
Nov 05, 2021 -

Lincoln of Wayne responded

Thank you so much for your positive review and for your support. My team and I are very grateful to have you be part of our Lincoln of Wayne family. We are always here for you! Live well and be happy Peter Spina Jr - EVP & GM Lincoln of Wayne 973-696-9700 x7226

July 22, 2021

Outstanding service, people friendly and wonderful to work with from the sales person to service and receptionist all are professional and care about you! So go out to a friendly dealer and buy a new or More

by wwilczak
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Cirule
Nov 05, 2021 -

Lincoln of Wayne responded

Thank you so much for your positive review and for your support. My team and I are very grateful to have you be part of our Lincoln of Wayne family. We are always here for you! Live well and be happy Peter Spina Jr - EVP & GM Lincoln of Wayne 973-696-9700 x7226

July 21, 2021

Fast Professional Personal GREAT. THE BESTFriendly Fast Professional Personal GREAT. THE BEST Friendly Efficient easy to work with and car delivered clean and neat all working in great condition. th More

by sidgold123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Spina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Curtis Miezeiewski, Stephanie Molfetas
Nov 05, 2021 -

Lincoln of Wayne responded

Thank you so much for your positive review and for your support. My team and I are very grateful to have you be part of our Lincoln of Wayne family. We are always here for you! Live well and be happy Peter Spina Jr - EVP & GM Lincoln of Wayne 973-696-9700 x7226

July 20, 2021

My salesperson was Dorothy. She was awesome and the process went smoothly and quickly. I would come here again and also recommend to friends and family. More

by Charles
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dorothy Ulu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Cucuzza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2021 -

Lincoln of Wayne responded

Thank you so much for your positive review and for your support. My team and I are very grateful to have you be part of our Lincoln of Wayne family. We are always here for you! Live well and be happy Peter Spina Jr - EVP & GM Lincoln of Wayne 973-696-9700 x7226

July 09, 2021

this dealership has been the best i've visited in over 10 yrs. since i've owned a lincoln. the service dept is courteous and friendly More

by accanino1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Chirico
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Federico
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Cucuzza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Frey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevyn Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denis Brady
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Maass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Buzz Giaritta, Carlos Espejo, Stephanie Molfetas
Jul 16, 2021 -

Lincoln of Wayne responded

Thank you for the positive feedback and for the support! We appreciate the opportunity to assist in Service. We are a week away from our renovations to build an all new state of the art facility. We are so excited for you to visit us then too! Live well and be happy Peter Spina Jr - VP & GM Lincoln of Wayne 973-696-9700 x7226

Jul 16, 2021 -

accanino1 responded

I'll definitely be looking forward to it!👍👍👍

July 06, 2021

Professional service and quality knowledge. Was able to schedule service and receive a loaner car while my Lincoln 2019 MKC was being serviced. Received a call when the service was completed and picked up More

by JoeS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicholas Frey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevyn Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denis Brady
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Maass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephanie Molfetas, Crystal Delucca
Jul 16, 2021 -

Lincoln of Wayne responded

Thank you for the positive feedback and for the opportunity to take care of your 2019 MKC! We truly appreciate your support. We are always here for you! Live well and be happy Peter Spina Jr - VP & GM Lincoln of Wayne 973-696-9700 x7226

June 29, 2021

Always honest....always dependable.....always do the job they say they are doing......tell you what it's gonna cost before they do the repair More

by prettjr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicholas Frey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevyn Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denis Brady
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephanie Molfetas
Jul 06, 2021 -

Lincoln of Wayne responded

Thank you so much for the 5 stars and positive feedback. We believe an informative and transparent repair process is the only way. This way our guests and our team have peace of mind and confidence! We appreciate you and your support. We are always here for you! Live well and be happy Peter Spina Jr - Executive Vice President Lincoln of Wayne 973-696-9700 x7226

June 24, 2021

Very professional and courteous staff. The waiting time we a bit excessive. More

by dmbarna21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Denis Brady
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2021 -

Lincoln of Wayne responded

Thank you for the kind words! I apologize that you felt the wait was excessive. We offer services such as Pick up and Delivery, Complimentary Loaner Vehicles, and Shuttle Services to keep our guests on the move. Please let me know if there is ever anything I can do to assist with scheduling these for you. Time is our most valuable asset, we want to preserve yours! Live well and be happy Peter Spina Jr - Executive Vice President Lincoln of Wayne 973-696-9700 x7226

June 22, 2021

Wilton always knows his returning clients by name and treats us with respect snd compassion he goes out of his way to make the transaction fast and easy Everyone at the dealer is friendly and accommoda More

by docb135
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevyn Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maria, Wilton Estrella
Jul 06, 2021 -

Lincoln of Wayne responded

Thank you so much for your kind words! My family and our team are blessed to have such amazing support. I am pleased to hear that Wilton always took good care during your leases experiences. He is the best! I am also happy top hear that our Pick up and Delivery services and complimentary loaner vehicles helped make your ownership process effortless! We are always here for you. We appreciate you, thank you again for your support. Live well and be happy Peter Spina Jr - Executive Vice President Lincoln of Wayne 973-696-9700 x7226

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