Lincoln of Wayne

Service at Lincoln of Wayne is always a pleasant experience with me. They had my car picked up at my home and left me a loaner car. When service was done, my car was returned to me all cleaned. Exc experience with me. They had my car picked up at my home and left me a loaner car. When service was done, my car was returned to me all cleaned. Excellent! More

I love these guys! Even though they were unable to identify the problem with my car, I'm sure they gave it their best. Unfortunately intermittent problems are hard to detect, until they are consistent identify the problem with my car, I'm sure they gave it their best. Unfortunately intermittent problems are hard to detect, until they are consistent. Still, the dealership allowed me to drive their vehicle, an almost brand new Nautilus, which I thoroughly enjoyed for the entire time I had it. And since the dealership wasn't able to isolate the problem with my car, there was no charge. These guys are honest and do their best to please, and I can't say enough nice things about the professionalism and first class service I receive every time I am there. Hopefully the next time they'll be able to figure out what is causing the parasitic drawdown on my battery. Until then, I remain a loyal fan. More

very pleasant experience every time i go for service. confident in the work they do .nice people all around from supervisor to maitinence i will continue going here confident in the work they do .nice people all around from supervisor to maitinence i will continue going here More

I drive a Suzuki SX4, so you know there are few service sites remaining. I brought in the car because the warning light stayed on after the summer tires were put on (by a different company), but the air pr sites remaining. I brought in the car because the warning light stayed on after the summer tires were put on (by a different company), but the air pressure was fine. Lincoln checked the tires and said the sensors had been torn off when they were put back on the car. I had to order 4 new sensors (~$850), which were installed during an appointment that had been made. However, the tech - the ONLY tech - who knew how to get the sensors to communicate with the car computer was "on leave" that day, so after waiting more than 3 hours for service, I had to drive another hour to home. I was told that I could return "any time", so when I found another day to waste, I called to make sure he was there. I was told I couldn't come unless I had an appointment, so I made one. They called me about a week later to say he was on leave "indefinitely" and they would call when he returned. Tell me: why hasn't the manager ensured that every tech knows everything - or at least one never leaves a task that only one tech can accomplish. We are going elsewhere, an even longer drive each way. More

well the waiting area was fine, however it took almost 2 hrs for a 7500 mile check. My lease is up in december and i was suprised the dealership didnt approach me about my lease while I was waiting for my hrs for a 7500 mile check. My lease is up in december and i was suprised the dealership didnt approach me about my lease while I was waiting for my service. Missed a opportunity. More

My car was due for annual maintenance. The Lincoln of Wayne picked up my car and left me with a loaner car fully cleaned up and polished. My car was fully maintained cleaned inside and outside, tires oil Wayne picked up my car and left me with a loaner car fully cleaned up and polished. My car was fully maintained cleaned inside and outside, tires oiled and polished. They informed me prior to my car picked up and phoned me when the car was ready and delivered to me at my house. When the car came to my house the guy told me that there was NO CHARGE for ALL that was done to my car. It was truly and really a wonderful experience, Thank you Lincoln of Wayne. Fali D. Shroff More

My car was in for a brake recall. I was kept advised of the process all the way through. Excellent polite, professional service. They provided a Loaner Car which was better than my own. Top Shelf organizat the process all the way through. Excellent polite, professional service. They provided a Loaner Car which was better than my own. Top Shelf organization. Lee S. Elson More

On 7/14/21 I had a part installed that I had to wait for about 3 weeks. Between the part and labor I spent over $ 600.00 to get it fixed. I worked okay for about a week and then it started with the same pro about 3 weeks. Between the part and labor I spent over $ 600.00 to get it fixed. I worked okay for about a week and then it started with the same problem all over again. I called to bring in the car and could not get an appointment until 8/18/21. My air condition just out of no where clicks up to high and only blows hot air. The bubble buttons do not work. I have to get into climate control or turn off car all together and then it allows me to reset temperature to lower (like 68 degrees). Very inconvenient when it is 90 degrees out there. So apparently it did not get fixed correctly and I am not very happy to have to wait so long. It works some of the time but not all the time. Even when the air is turned off it all of a sudden turns itself on and clicks all the way to high. Has to be a glitch or loose contact somewhere. More

I had a major issue with my Navigator, brought it to the dealership and they took it in without an appointment. The problem was resolved when the parts came in 3 days later, I was thinking it was going to b dealership and they took it in without an appointment. The problem was resolved when the parts came in 3 days later, I was thinking it was going to be much longer. I have been buying cars and having them repaired at Wayne Lincoln for many years, they are understanding, quick to resolve an issue, have always been there when I needed them and I trust them when recommendations are made. Robert Ashey More

Exceptional in every way from initial contact made. Whatever the need is, staff is always professional, knowledgeable, helpful and patient. For service appointments, they are thorough, polite, informat Whatever the need is, staff is always professional, knowledgeable, helpful and patient. For service appointments, they are thorough, polite, informative and attentive to every detail. I highly recommend this dealership and love driving my Corsair! More