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Lincoln of Wayne

Wayne, NJ

4.7
304 Reviews
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1910 State Route 23

Wayne, NJ

07470

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Showing 304 reviews

November 26, 2021

They were very professional and clear about all my options in purchasing a new car. More

by Joeant5
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Chirico
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Federico
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Cucuzza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Burak , Scott
Apr 14, 2022 -

Lincoln of Wayne responded

Thank you so much for the positive feedback. We are grateful to have you be part of our Lincoln of Wayne Family. Live well and be happy Peter Spina Jr - EVP & GM Lincoln of Wayne 973-696-9700 x7226

November 09, 2021

We leased this car from Paramus back 3 years ago because we didn’t like how we were treated at Wayne because we intended to buy there due to the fact that it was close for us. The Paramus facility and frie More

by kath121266
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Cucuzza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2021 -

Lincoln of Wayne responded

Thank you so much for the 5 Stars! I apologize that your initial experience didn't meet your expectations. We are always trying to find ways to improve and be better. I am pleased to hear that your recent visit with us was more in line with our vision. If you ever need anything at all please do not hesitate to let my team and I know. We appreciate your support, and the second chance! :) Live well and be happy Peter Spina Jr - EVP & GM Lincoln of Wayne 973-696-9700 x7226

October 29, 2021

I have been with them 18 years and have had no complain! None ! They are just wonderful More

by Nihadnahas
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Spina
4.0
This rating includes all reviews, with more weight given to recent reviews.
Rona Spina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dorothy Ulu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Federico
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Cucuzza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevyn Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Theresa Fingado, Matthew Georgatos, Stephanie Molfetas
Nov 20, 2021 -

Lincoln of Wayne responded

Thank you Mr. Nahas for your continued friendship and support. We are so grateful to have you in our Lincoln of Wayne family. You're the best and a true pleasure! Hope to see you soon. Live well and be happy Peter Spina Jr - EVP & GM Lincoln of Wayne 973-696-9700 x7226

October 15, 2021

The service department was excellent. They were curious & provided outstanding service. Everything was handle quickly & efficiently More

by carlacoy
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dorothy Ulu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2021 -

Lincoln of Wayne responded

Thank you so much for your positive review and for your support. My team and I are very grateful to have you be part of our Lincoln of Wayne family. We are always here for you! Live well and be happy Peter Spina Jr - EVP & GM Lincoln of Wayne 973-696-9700 x7226

October 07, 2021

Great service as usual and very professional as usual...I always have a great experience at lincoln More

by s.bistany4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Chirico
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Federico
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Frey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Cirule
Nov 05, 2021 -

Lincoln of Wayne responded

Thank you so much for your positive review and for your support. My team and I are very grateful to have you be part of our Lincoln of Wayne family. We are always here for you! Live well and be happy Peter Spina Jr - EVP & GM Lincoln of Wayne 973-696-9700 x7226

October 02, 2021

The people at the front office are very professional. I wish I could say the same for Service. The worst experience I had to endure. I would not wish anyone the nightmare I went through. Stephanie was g More

by 41aj
Customer Service
Recommend Dealer
No
Employees Worked With
Stephanie Molfetas
Nov 20, 2021 -

Lincoln of Wayne responded

I am so sorry to hear that your experience was not a positive one. We are working hard every day to be better for our guests . If there is anything i can do for you personally please do not hesitate to let me know. Live well and be happy Peter Spina Jr - EVP & GM Lincoln of Wayne 973-696-9700 x7226

September 27, 2021

Covid has severely hampered the service department; so it's not really their fault. It takes a very long time to get an appointment; and when you do, it still takes a week for them to get to your car. More

by ALATEMPA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Cucuzza
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kevyn Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denis Brady
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephanie Molfetas
Oct 04, 2021 -

Lincoln of Wayne responded

I appreciate your feedback regarding your recent service experiences. Yes, like many businesses, COVID has presented some challenges internally which we are working towards resolutions for every day. Your experience should never be effected though, so for that on behalf of my family and our team I do apologize. Please feel free to reach our to me directly next time should there be any challenges with scheduling. All services should always be offered at our guests preference. We promise to work hard for you every day and resume our normal service capacities soon. Live well and be happy Peter Spina Jr - EVP & GM Lincoln of Wayne 973-696-9700 x7226

Oct 17, 2021 -

ALATEMPA responded

Going on week 6 now; plus the three weeks in July. Please tell your Master Tech that my Master Tech says it needs a new APIM. My brother in law is a top Ford mechanic. Still I must say Lincoln of Wayne gave me a brand new Nautilus to use. Smaller engine and lesser package, but still, it's new.... or rather was new 6 weeks ago.

September 24, 2021

I am very disappointed I did not receive the service I expected. There are to many to list. More

by luvleelee215
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Carrie Luzzi
Oct 04, 2021 -

Lincoln of Wayne responded

I am so sorry to hear that we did not meet your expectations with your recent visit. Please feel free to contact me any time. I would love to learn more about your experience and see if there is anything I can do personally. Thank you for your time and the opportunity to learn how we can improve. Live well and be happy Peter Spina Jr - EVP & GM Lincoln of Wayne 973-696-9700 x7226

September 24, 2021

Though we live in N.Y when we were looking for a car we found Lincoln of Wayne. We found the employees to be very honest & friendly. We keep coming back to this car dealership as the service is very good More

by satisfied customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Rossi was our Service consultant & Kevin Cruz was our management person
Oct 04, 2021 -

Lincoln of Wayne responded

We truly appreciate your continued support and trust! I am glad to hear that the team continues to make it worth the trip. We understand that there are many options between us and you... we are honored to have you be part of our Lincoln of Wayne family! Live well and be happy Peter Spina Jr - EVP & GM Lincoln of Wayne 973-696-9700 x7226

September 20, 2021

I have been using lincoln of wayne for thirty years. That speaks for itself. I highly recommend them More

by Slev2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Cirule
Sep 24, 2021 -

Lincoln of Wayne responded

Thank you so much for your continued support and loyalty. My family and our team would be nowhere if it were not for amazing guests such as yourself! Our all new facility will be complete soon, we are excited to create this space for you! Live well and be happy Peter Spina Jr - EVP & GM Lincoln of Wayne 973-636-9700 x7226

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