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Lincoln of Coconut Creek - Service Center

Coconut Creek, FL

4.4
107 Reviews

107 Reviews of Lincoln of Coconut Creek - Service Center

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October 21, 2023

Good job, satisfied overall. I needed an oil change and several recalls addressed. Took a few hours, pricey... but the work was done and car came back clean. Only issue, and it w More

by Mbafsuno1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominick, service adviser... he was great
Oct 22, 2023 -

Lincoln of Coconut Creek responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lincoln of Coconut Creek, we look forward to having you as one of our valued customers for many more years to come! Sincerely, Michael Crowley General Manager Lincoln of Coconut Creek Mike@lincolnofcc.com

October 18, 2023

We had the pleasure of meeting santos and he took care of my vehicle needs . Very professional and straight to the point , will be definitely bringing our cars back when needed. Great service overall. More

by LANDIN.ERIKA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Santos Diaz
Oct 19, 2023 -

Lincoln of Coconut Creek responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lincoln of Coconut Creek, we look forward to having you as one of our valued customers for many more years to come! Sincerely, Michael Crowley General Manager Lincoln of Coconut Creek Mike@lincolnofcc.com

October 17, 2023

Professional, courteous and knowledgeable about their product. Did a great job on keeping me informed pf the progress pf my repair. More

by EEROSNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex in service
Oct 17, 2023 -

Lincoln of Coconut Creek responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Alex met your expectations. Thank you for choosing Lincoln of Coconut Creek, we look forward to having you as a valued customer for many years to come! Sincerely, Michael Crowley General Manager Lincoln of Coconut Creek Mike@lincolnofcc.com

October 12, 2023

Lincoln Of Coconut Creek always makes me feel like a valued costomer. The Representative, Mr. Nash is very courteous, friendly and respectful. He always make me feel that I am receiving the best care an More

by WVLADY26508
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kavir Chanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service Dept - Nash - five star
Oct 13, 2023 -

Lincoln of Coconut Creek responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Sincerely, Michael Crowley General Manager Lincoln of Coconut Creek Mike@lincolnofcc.com

October 11, 2023

I am answering this for the 3rd time. Nion penta was wonderful explaining each step. The car looks great More

by joycesosin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nion Penta collision
Oct 12, 2023 -

Lincoln of Coconut Creek responded

Thank you, Joyce, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Nion and our team, and we look forward to working with you again. Sincerely, Michael Crowley General Manager Lincoln of Coconut Creek Mike@lincolnofcc.com

October 05, 2023

I am so proud to be client of your team, you guys are taking your game to the max, job well done, keep it up More

by MARKDUAYBES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fernando Pereira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Lyons, Anthony Wolter
Oct 06, 2023 -

Lincoln of Coconut Creek responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Lincoln of Coconut Creek, we look forward to having you as a valued customer for many years to come! Sincerely, Michael Crowley General Manager Lincoln of Coconut Creek Mike@lincolnofcc.com

October 02, 2023

What I have known for the past 15 years as friendly and consistently caring has turned into a behemoth of no names, no faces corporate drones. I will not be back. More

by Judybrown11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dominick
Oct 06, 2023 -

Lincoln of Coconut Creek responded

Thank you for providing this feedback, Judy, and we apologize for not providing you with an exceptional experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Customer Experience Manager Lincoln of Coconut Creek Knairn@lincolnofcc.com

October 02, 2023

My former Lincoln dealer closed , more than 15 yr I had been with them. So very happy to have found this one. Every one very professional,,courteous .very satisfied with the service. I received. More

by CEEBERK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service. Mr. Santos
Oct 03, 2023 -

Lincoln of Coconut Creek responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Sincerely, Michael Crowley General Manager Lincoln of Coconut Creek Mike@lincolnofcc.com

September 30, 2023

Great customer service and expertise. They are will to go the extra mile to help you. More

by brandon.reich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew (service)
Oct 01, 2023 -

Lincoln of Coconut Creek responded

Thank you, Brandon! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lincoln of Coconut Creek, we look forward to having you as one of our valued customers for many more years to come! Sincerely, Michael Crowley General Manager Lincoln of Coconut Creek Mike@lincolnofcc.com

September 29, 2023

After the repairs of my car were done, I visited them at the end of the day and found all the paperwork ready to complete the payment process in no time. To my surprise, instead of having to go back the nex More

by fernandoylet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fernando Doylet, Kenny Bazile
Sep 29, 2023 -

Lincoln of Coconut Creek responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Lincoln of Coconut Creek, we look forward to having you as a valued customer for many years to come! Sincerely, Michael Crowley General Manager Lincoln of Coconut Creek Mike@lincolnofcc.com

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