Back

Lincoln of Coconut Creek - Service Center

Coconut Creek, FL

4.4
107 Reviews

107 Reviews of Lincoln of Coconut Creek - Service Center

Sort by
September 13, 2023

Very nice staff and professional. Just not happy that I was told my appointment for oil change was to simply see representative. I would then have to wait another 2 1/2 to 3 hours! More

by misterroper12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service rep
Sep 13, 2023 -

Lincoln of Coconut Creek responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please feel free to reach out directly. We’re sorry your visit didn’t go as planned and would love the opportunity to touch base with you and address your concerns once we’ve been able to get the whole story. Sincerely, Michael Crowley General Manager Lincoln of Coconut Creek Mike@lincolnofcc.com

September 12, 2023

Friendly and helpful service advisors timely repair but the billing system is very confusing to me and as a retired senior prices are very high maybe you can give some discount on service maintenance More

by paulyg444
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor
Sep 13, 2023 -

Lincoln of Coconut Creek responded

Thank you for your business and this review. We will certainly take your suggestions into consideration. If there is anything we can assist you with in the future, please let us know. Sincerely, Michael Crowley General Manager Lincoln of Coconut Creek Mike@lincolnofcc.com

September 10, 2023

I felt very welcome. Excellent service. Very helpful and very pleasant. Offered me water snacks explain to me how to get discounts how to make monthly payments if I was a More

by MARILYNTHOMA489
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Santos Diaz
Sep 10, 2023 -

Lincoln of Coconut Creek responded

Thank you, Marilyn! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lincoln of Coconut Creek. Sincerely, Michael Crowley General Manager Lincoln of Coconut Creek Mike@lincolnofcc.com

September 10, 2023

I was extremely impressed with my service advisor Domenic Zenobi. He worked with my Lincoln Concierge advisor to get a battery replacement done quickly and efficiently and actual had my car driven back to m More

by LKIESL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Domenic Zenobi
Sep 10, 2023 -

Lincoln of Coconut Creek responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Domenic and our team, and we look forward to working with you again. Sincerely, Michael Crowley General Manager Lincoln of Coconut Creek Mike@lincolnofcc.com

September 09, 2023

My service advisor Fernando is great! He sets up my car services and makes it easy for me . Loaner car and pick up go smoothly. He keeps me up to date with the progress of my car. T More

by THECINSTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Sep 10, 2023 -

Lincoln of Coconut Creek responded

Thank you for taking the time to share your thoughts on working with Fernando and our team. We're glad to hear we delivered such a great experience! Sincerely, Michael Crowley General Manager Lincoln of Coconut Creek Mike@lincolnofcc.com

September 08, 2023

Service appointment scheduling efficient, happy they supplied Lyft transportation after drop off and for pickup. Repairs completed in a timely manner, service writer Santos professional and courteous. More

by JSMITH5397
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Advisor
Sep 10, 2023 -

Lincoln of Coconut Creek responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Sincerely, Michael Crowley General Manager Lincoln of Coconut Creek Mike@lincolnofcc.com

September 08, 2023

The service was quick and the service representative was polite and respectful. I was able to get done what I ask at a reasonable time frame. More

by JOHNNYOLBEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Santos and Fernando
Sep 10, 2023 -

Lincoln of Coconut Creek responded

Thanks for sharing about your experience with Lincoln of Coconut Creek. We appreciate your business and hope to see you again soon! Sincerely, Michael Crowley General Manager Lincoln of Coconut Creek Mike@lincolnofcc.com

September 07, 2023

Carlos Santos went far and above to get this done as did Fernando doyle in the service dept More

by ALMEIDAG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Goldbert Burton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : fernando doyle
Sep 08, 2023 -

Lincoln of Coconut Creek responded

Thank you so much for your kind words for Carlos, and for taking the time to leave us this wonderful feedback! Sincerely, Michael Crowley General Manager Lincoln of Coconut Creek Mike@lincolnofcc.com

September 06, 2023

Dominic in service is excellent. Stays on top of things Makes sure he always gets back to us More

by rdav51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic. Service
Sep 07, 2023 -

Lincoln of Coconut Creek responded

Thank you so much for your excellent review! We are so glad that Dominic had the opportunity to work with you, and we are thrilled that you found your experience with us here at Lincoln of Coconut Creek to be a positive one. Please don't hesitate to reach out if you need anything else. Sincerely, Michael Crowley General Manager Lincoln of Coconut Creek Mike@lincolnofcc.com

September 06, 2023

My experience with Fernando has been excellent. He is very good about keeping in touch with me, as it relates to the service of my vehicle. I appreciate the shuttle service also. More

by Jon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fernando Pereira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2023 -

Lincoln of Coconut Creek responded

Thank you, Jon, for your business and this review. We're happy to hear that Fernando and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Sincerely, Michael Crowley General Manager Lincoln of Coconut Creek Mike@lincolnofcc.com

...
10