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Lincoln of Coconut Creek

Coconut Creek, FL

4.6
199 Reviews
We are currently working out of the INFINITI of Coconut Creek building on Sample and 441 awaiting a fantastic new facility where we will provide you with exceptional service for years to come. We appreciate you taking the time today to visit our website. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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5501 W Sample Rd

Coconut Creek, FL

33073

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Showing 199 reviews

December 02, 2023

Marvin was professional, polite, courteous, and knowledgeable. My wife and I would buy another lincoln from him. More

by Bhyatt
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Carlos Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marvin Saunders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kavir in finance
Dec 04, 2023 -

Lincoln of Coconut Creek responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback! Sincerely, Michael Crowley General Manager Lincoln of Coconut Creek Mike@lincolnofcc.com

December 02, 2023

Fast and easy, very efficient dealership found the experience quite rewarding. would recommend the dealership More

by clicksmoke
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Vitale
5.0
This rating includes all reviews, with more weight given to recent reviews.
DJ Nichols
4.0
This rating includes all reviews, with more weight given to recent reviews.
Marvin Saunders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2023 -

Lincoln of Coconut Creek responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Sincerely, Michael Crowley General Manager Lincoln of Coconut Creek Mike@lincolnofcc.com

December 02, 2023

Marvin is “marvelous” Marvin - always keeps in touch since getting my cosair just to be sure I am satisfied and no problems. He is so polite and friendly as well as the staff but Marvin gives that extr More

by mcamp1217
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Vitale
5.0
This rating includes all reviews, with more weight given to recent reviews.
DJ Nichols
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marvin Saunders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2023 -

Lincoln of Coconut Creek responded

It's great to hear that Marvin was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lincoln of Coconut Creek! Sincerely, Michael Crowley General Manager Lincoln of Coconut Creek Mike@lincolnofcc.com

November 30, 2023

Dominic the best salesman. Very friendly and helpful. Waiting room had snacks for us. All the help friendly More

by MORTYJAYANDSANDY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic
Nov 30, 2023 -

Lincoln of Coconut Creek responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lincoln of Coconut Creek. Sincerely, Michael Crowley General Manager Lincoln of Coconut Creek Mike@lincolnofcc.com

November 30, 2023

The prices charged for various services r way out of line with what is charged by independent providers. More

by Esdebon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Fernando Pereira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2023 -

Lincoln of Coconut Creek responded

We're sorry to hear that you didn't have the best experience and would like to learn more. If you would be willing to share some more detail, please reach out to us directly or send us a message with your contact information and we'll be sure to reach out. Thank you for your time! Customer Experience Manager Lincoln of Coconut Creek Knairn@lincolnofcc.com

November 30, 2023

This place has an outstanding service and client quality. They assessed and help me out to buy a car remotely and have my wife happy. Thanks guys!!! Mean Marvin , Ricardo Kavir, and Rob More

by Fredy Portillo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Spencer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricardo Alonzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kavir Chanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marvin Saunders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2023 -

Lincoln of Coconut Creek responded

Thank you, Fredy! Here at Lincoln of Coconut Creek, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Sincerely, Michael Crowley General Manager Lincoln of Coconut Creek Mike@lincolnofcc.com

November 29, 2023

To whomever this email may concern I purchased a vehicle from Lincoln end of sept 2023. Moments after leaving dealership I notice when braking my front driver tire shake badly upon apply brakes to stop and More

by T9S033
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Yamil Abed, John Shirley, Adam Skalky, Dameon Jones
Dec 03, 2023 -

Lincoln of Coconut Creek responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide some more information, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Customer Experience Manager Lincoln of Coconut Creek Knairn@lincolnofcc.com

November 29, 2023

Excellent customer service and quality of work performed. Service is great to work with, always kept informed and explanation of work performed. More

by JMCAROL565
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew in service.
Nov 30, 2023 -

Lincoln of Coconut Creek responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Sincerely, Michael Crowley General Manager Lincoln of Coconut Creek Mike@lincolnofcc.com

November 29, 2023

I was really pleased with the service and the vehicle purchased was maintenance well. Definitely would recommend this dealership. More

by Sachek.services
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Vitale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Wertman
5.0
This rating includes all reviews, with more weight given to recent reviews.
MJ Momplaisir
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2023 -

Lincoln of Coconut Creek responded

Thanks for sharing about your experience with Lincoln of Coconut Creek. We appreciate your business and hope to see you again soon! Sincerely, Michael Crowley General Manager Lincoln of Coconut Creek Mike@lincolnofcc.com

November 28, 2023

They repaired the recall issue however would not honor the repair that is covered under warranty. More

by wad2691
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Fernando
Dec 01, 2023 -

Lincoln of Coconut Creek responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Customer Experience Manager Lincoln of Coconut Creek Knairn@lincolnofcc.com

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