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Lincoln of Coconut Creek

Coconut Creek, FL

Overview
Employees
Reviews
Vehicles
4.6
199 Reviews
We are currently working out of the INFINITI of Coconut Creek building on Sample and 441 awaiting a fantastic new facility where we will provide you with exceptional service for years to come. We appreciate you taking the time today to visit our website. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
Contact Dealership

5501 W Sample Rd

Coconut Creek, FL

33073

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Showing 199 reviews

September 19, 2023

Service was done as requested and covered with points. Everything as expected which is good! More

by lendumoney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Domenic Zenobi
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Sep 20, 2023 -

Lincoln of Coconut Creek responded

Thanks for sharing your thoughts about your experience with Lincoln of Coconut Creek. We appreciate your business and hope to see you again soon! Sincerely, Michael Crowley General Manager Lincoln of Coconut Creek Mike@lincolnofcc.com

September 19, 2023

I've been in the Lincoln Family since 2000 and it has been a great experience. More

by SHIHANKEVIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service provider
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Sep 20, 2023 -

Lincoln of Coconut Creek responded

Thank you for choosing Lincoln of Coconut Creek. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Sincerely, Michael Crowley General Manager Lincoln of Coconut Creek Mike@lincolnofcc.com

September 17, 2023

Maurice and Carlos were awesome! We were taken care with attention and rapidly. All pre-conditions for the deal were clear with no surprises. Highly recommended! More

by FERNANDOSPOHR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maurice Missick
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 18, 2023 -

Lincoln of Coconut Creek responded

Fernando, Thank you for taking the time to share your thoughts on working with Maurice, Carlos, and our team. We're glad to hear we delivered such a great experience! Sincerely, Michael Crowley General Manager Lincoln of Coconut Creek Mike@lincolnofcc.com

September 17, 2023

From the minute I pulled into service department I was treated like I was the only person in the room. More

by ORSENOJEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department-Fernando
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Sep 18, 2023 -

Lincoln of Coconut Creek responded

Jen, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Fernando and our service team, and we look forward to working with you again. Sincerely, Michael Crowley General Manager Lincoln of Coconut Creek Mike@lincolnofcc.com

September 17, 2023

Always excellent service from my salesmen This my 5to or 6th Lincoln Always good service More

by POHLHOMER5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maurice Missick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Wertman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 18, 2023 -

Lincoln of Coconut Creek responded

Thanks for sharing your thoughts about your recent experience with Lincoln of Coconut Creek. We appreciate your continued business and hope to see you again soon! Sincerely, Michael Crowley General Manager Lincoln of Coconut Creek Mike@lincolnofcc.com

September 16, 2023

Thank you so much for your amazing service as always! ! You guys are the best. More

by BRODNYCINDY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
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Sep 18, 2023 -

Lincoln of Coconut Creek responded

Cindy, Thank you for the kind words for our service department! We look forward to sharing your compliments with Andrew and don't hesitate to let us know if we can be of further assistance. Sincerely, Michael Crowley General Manager Lincoln of Coconut Creek Mike@lincolnofcc.com

September 15, 2023

Professional and efficient service with experts who are helpful and honest answering questions and sharing recommendations. More

by pamelafeick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Domenic Zenobi
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Sep 15, 2023 -

Lincoln of Coconut Creek responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, Pamela, and look forward to your next visit. Sincerely, Michael Crowley General Manager Lincoln of Coconut Creek Mike@lincolnofcc.com

September 15, 2023

First cast dealer,great invenyory. Beautiful showroom just wish Lincoln had some floor space. My salesman was number one interested in my needs interested in all my concerns Wil More

by POHLHOMER5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maurice Missick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Wertman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 18, 2023 -

Lincoln of Coconut Creek responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lincoln of Coconut Creek! Sincerely, Michael Crowley General Manager Lincoln of Coconut Creek Mike@lincolnofcc.com

September 13, 2023

It should never take 7 hours to buy anything! There are no excuses for this . More

by Steve
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Maurice Missick
5.0
This rating includes all reviews, with more weight given to recent reviews.
DJ Nichols
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 16, 2023 -

Lincoln of Coconut Creek responded

Steve, we're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Customer Experience Manager Lincoln of Coconut Creek Knairn@lincolnofcc.com

September 13, 2023

Very nice staff and professional. Just not happy that I was told my appointment for oil change was to simply see representative. I would then have to wait another 2 1/2 to 3 hours! More

by misterroper12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service rep
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Sep 13, 2023 -

Lincoln of Coconut Creek responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please feel free to reach out directly. We’re sorry your visit didn’t go as planned and would love the opportunity to touch base with you and address your concerns once we’ve been able to get the whole story. Sincerely, Michael Crowley General Manager Lincoln of Coconut Creek Mike@lincolnofcc.com

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