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Lincoln of Coconut Creek

Coconut Creek, FL

Overview
Employees
Reviews
Vehicles
4.6
199 Reviews
We are currently working out of the INFINITI of Coconut Creek building on Sample and 441 awaiting a fantastic new facility where we will provide you with exceptional service for years to come. We appreciate you taking the time today to visit our website. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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5501 W Sample Rd

Coconut Creek, FL

33073

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Showing 199 reviews

October 01, 2023

Marvin was patient, knowledgeable, and reliable. I will send everyone to Marvin and the dealership! Thanks a lot! More

by SAUNDERS_MARGO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Wertman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marvin Saunders
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 02, 2023 -

Lincoln of Coconut Creek responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Marvin delivered such a great experience! Sincerely, Michael Crowley General Manager Lincoln of Coconut Creek Mike@lincolnofcc.com

September 30, 2023

Great customer service and expertise. They are will to go the extra mile to help you. More

by brandon.reich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew (service)
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Oct 01, 2023 -

Lincoln of Coconut Creek responded

Thank you, Brandon! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lincoln of Coconut Creek, we look forward to having you as one of our valued customers for many more years to come! Sincerely, Michael Crowley General Manager Lincoln of Coconut Creek Mike@lincolnofcc.com

September 30, 2023

Marvin is exceptional. He works with every need or request and goes out of his way to accommodate. He offers an exceptional buying experience and Lincoln/Infiniti is lucky More

by bovell.dennis
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricardo Alonzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marvin Saunders
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 01, 2023 -

Lincoln of Coconut Creek responded

Dennis, it's great to hear that Marvin was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lincoln of Coconut Creek! Sincerely, Michael Crowley General Manager Lincoln of Coconut Creek Mike@lincolnofcc.com

September 29, 2023

After the repairs of my car were done, I visited them at the end of the day and found all the paperwork ready to complete the payment process in no time. To my surprise, instead of having to go back the nex More

by fernandoylet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fernando Doylet, Kenny Bazile
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Sep 29, 2023 -

Lincoln of Coconut Creek responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Lincoln of Coconut Creek, we look forward to having you as a valued customer for many years to come! Sincerely, Michael Crowley General Manager Lincoln of Coconut Creek Mike@lincolnofcc.com

September 29, 2023

Service was great the car was ready on time, the dealership also offered me a loner! More

by EGOL53
Recommend Dealer
Yes
Employees Worked With
Fernando Pereira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 29, 2023 -

Lincoln of Coconut Creek responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Sincerely, Michael Crowley General Manager Lincoln of Coconut Creek Mike@lincolnofcc.com

September 28, 2023

Great service and the pickup/drop off service is why I use them for service. It is so convenient and everyone is so professional and nice. More

by JUDSON1013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Domenic Zenobi
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Sep 28, 2023 -

Lincoln of Coconut Creek responded

Thank you, Judson! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lincoln of Coconut Creek, we look forward to having you as one of our valued customers for many more years to come! Sincerely, Michael Crowley General Manager Lincoln of Coconut Creek Mike@lincolnofcc.com

September 27, 2023

Top notch Service! ! Marvin was Professional, Polite and Personable! We were able to purchase the exact vehicle we wanted for a great price. Marvin goes above and beyon More

by TheZo1423
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marvin Saunders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John in Finanance Five stars too
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Sep 27, 2023 -

Lincoln of Coconut Creek responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Marvin to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. Sincerely, Michael Crowley General Manager Lincoln of Coconut Creek Mike@lincolnofcc.com

September 27, 2023

My car was there for over 2 weeks waiting for the recall fix, but the part never was delivered to the dealer! It's been about 4 months and the problem started and is still not fixed. Domenic in Service wa More

by FRANKSCHLAGETER
Service Communication
Recommend Dealer
Yes
Employees Worked With
Domenic in Service is helpful
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Sep 28, 2023 -

Lincoln of Coconut Creek responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Sincerely, Michael Crowley General Manager Lincoln of Coconut Creek Mike@lincolnofcc.com

September 27, 2023

Took too long to get battery. But usually service here is slow and no one lets us know the progress until they come with the big bill on what they found wrong More

by dpcnjc11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fernando
Report | Print
Sep 28, 2023 -

Lincoln of Coconut Creek responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We’d love the opportunity to address any issues with our team here. Thank you for your time. Sincerely, Michael Crowley General Manager Lincoln of Coconut Creek Mike@lincolnofcc.com

September 27, 2023

!Fernando made sure I had a ride (and quickly) When it tuned out the car needed to stay overnight, a loaner was provided. Great Customer Service More

by MARIANSCHNAP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
none
Report | Print
Sep 28, 2023 -

Lincoln of Coconut Creek responded

Thank you so much, Marian, for your excellent review! We are so glad that Fernando had the opportunity to work with you, and we are thrilled that you found your experience with us here at Lincoln of Coconut Creek to be a positive one. Please don't hesitate to reach out if you need anything else. Sincerely, Michael Crowley General Manager Lincoln of Coconut Creek Mike@lincolnofcc.com

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