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Lincoln of Coconut Creek

Coconut Creek, FL

Overview
Employees
Reviews
Vehicles
4.6
199 Reviews
We are currently working out of the INFINITI of Coconut Creek building on Sample and 441 awaiting a fantastic new facility where we will provide you with exceptional service for years to come. We appreciate you taking the time today to visit our website. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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5501 W Sample Rd

Coconut Creek, FL

33073

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Showing 199 reviews

October 30, 2023

I went for test drive today for kia sportsge they had. I gitback to the dealer waited 5 minutes while sales person "talked to boss" came back we can't see you this the engine belts are rotted., but yet g More

by jjf662001
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
James Barash
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The general Manger don't remember his name
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Oct 30, 2023 -

Lincoln of Coconut Creek responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly. Customer Experience Manager Lincoln of Coconut Creek Knairn@lincolnofcc.com

Oct 30, 2023 -

jjf662001 responded

Whats to get to the bottom of , your people lied about the car. Money seems to matter more than customer service.

Nov 02, 2023 -

jjf662001 responded

Your not sorry to hear about experience stop lying. What didn't you understand about my last few posts, money seems to be more important than honesty. I guess you couldn't sell the sportage this week so your peddling off a damged car according your "people". Real classy on your part..smh.

October 29, 2023

From the time i walked in he was very patient and understood what I was exactly looking for. More

by Ross22779
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marvin Saunders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 30, 2023 -

Lincoln of Coconut Creek responded

Thank you for choosing Lincoln of Coconut Creek. We appreciate your business and look forward to having you as one of our valued customers for many more years to come! Sincerely, Michael Crowley General Manager Lincoln of Coconut Creek Mike@lincolnofcc.com

October 28, 2023

Got everything I needed done car came back cleaned And in working order So that works More

by HOMES1
Service Price Transparency
Workmanship
Recommend Dealer
Yes
Employees Worked With
Santos
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Oct 30, 2023 -

Lincoln of Coconut Creek responded

It's great to hear that we were able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lincoln of Coconut Creek! Sincerely, Michael Crowley General Manager Lincoln of Coconut Creek Mike@lincolnofcc.com

October 26, 2023

Great service. Honest ,courteous , and very knowledgeable. My service advisor Mr.Santos was top notch. More

by admluvs2fly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Santos
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Oct 26, 2023 -

Lincoln of Coconut Creek responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Sincerely, Michael Crowley General Manager Lincoln of Coconut Creek Mike@lincolnofcc.com

October 26, 2023

Exceptional customer service! Domenic Z. was very communitive and informative. Anytime I have any concerns he handles it professionally and addresses all concerns. More

by CHEYANNE.BECKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Domenic Z
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Oct 27, 2023 -

Lincoln of Coconut Creek responded

Thank you for taking the time to share your feedback with us, Cheyanne. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Sincerely, Michael Crowley General Manager Lincoln of Coconut Creek Mike@lincolnofcc.com

October 23, 2023

the employees there are friendly and provide good service. My experiences with the service dept and Santos in particular have been excellent More

by JIMMEDRANO1027
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Santos
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Oct 24, 2023 -

Lincoln of Coconut Creek responded

Jim, Thank you for your very kind review. Santos and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lincoln of Coconut Creek. Sincerely, Michael Crowley General Manager Lincoln of Coconut Creek Mike@lincolnofcc.com

October 21, 2023

The service Representative was very professional and knowledgeable and informed me why it would take time to complete the required services. More

by FREDA.BOY69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Torchia
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Oct 22, 2023 -

Lincoln of Coconut Creek responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Sincerely, Michael Crowley General Manager Lincoln of Coconut Creek Mike@lincolnofcc.com

October 21, 2023

Good job, satisfied overall. I needed an oil change and several recalls addressed. Took a few hours, pricey... but the work was done and car came back clean. Only issue, and it w More

by Mbafsuno1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominick, service adviser... he was great
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Oct 22, 2023 -

Lincoln of Coconut Creek responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lincoln of Coconut Creek, we look forward to having you as one of our valued customers for many more years to come! Sincerely, Michael Crowley General Manager Lincoln of Coconut Creek Mike@lincolnofcc.com

October 18, 2023

We had the pleasure of meeting santos and he took care of my vehicle needs . Very professional and straight to the point , will be definitely bringing our cars back when needed. Great service overall. More

by LANDIN.ERIKA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Santos Diaz
Report | Print
Oct 19, 2023 -

Lincoln of Coconut Creek responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lincoln of Coconut Creek, we look forward to having you as one of our valued customers for many more years to come! Sincerely, Michael Crowley General Manager Lincoln of Coconut Creek Mike@lincolnofcc.com

October 18, 2023

Excellent and Efficient services from the moment I walked inside the dealer! This is my second Lincoln and the experience has been always excellent with coconut creek Linconl team! Highly recommende More

by zurdo6
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
DJ Nichols
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marvin Saunders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 19, 2023 -

Lincoln of Coconut Creek responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Sincerely, Michael Crowley General Manager Lincoln of Coconut Creek Mike@lincolnofcc.com

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