Lincoln of Cincinnati
Cincinnati, OH
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Showing 305 reviews
Perfectly Painless! This was the end of a long term search for a used Corvette,we had experienced several disappointments after travelling to a couple of other dealers wh This was the end of a long term search for a used Corvette,we had experienced several disappointments after travelling to a couple of other dealers whose vehicles were not as described upon arrival.After locating our new Corvette on Autotrader,I then communicated with Ed Popp who was flawless throughout,his description was spot-on,and offered to provide photographs of any area of the vehicle we requested.We were excited to make an almost 4 hour trip to Montgomery Lincoln and start to finish were there less than an hour and back on our way home,even with a trade-in the entire process went without issue.I strongly recommend this dealership and Ed Popp in particular, and would not hesitate to make a return trip to Cincinnati to purchase another vehicle.As a side note,before leaving the dealership,we were given 2 hats,a tote,bag, and some out of this world cinnamon rolls by our salesman,the rolls themselves almost require a return trip.Job well done! More
An easy, enjoyable experience! I had the opportunity to work with Arlene Methven and I can honestly say she made the experience enjoyable and easy! Arlene is very compassionate and I had the opportunity to work with Arlene Methven and I can honestly say she made the experience enjoyable and easy! Arlene is very compassionate and kind towards her guests and she takes every opportunity she can in order to make her guests feel welcomed and comfortable. I never felt pressured to make decisions; she completely let me decide everything and supported any decision. Along with the entire dealership, everyone was nice and very helpful! They make you feel like a person, and not just another customer. I would highly recommend this dealership! More
Wonderful Service A great dealership to work with. Very accommodating and knowledgeable. Would definitely use them again. We purchased a used MKZ and Ed took his time A great dealership to work with. Very accommodating and knowledgeable. Would definitely use them again. We purchased a used MKZ and Ed took his time with us to make sure we knew all the important features and information about this car. He is very accommodating. More
Best sales experience yet! I normally hate (ok, actually loathe) the idea of having to spend an entire day negotiating a car deal. The back and forth, nickel and dime stuff, ma I normally hate (ok, actually loathe) the idea of having to spend an entire day negotiating a car deal. The back and forth, nickel and dime stuff, makes me literally sick. And angry. Ha! If you feel like me, go to Montgomery Lincoln and ask for Greg Gaver. We recently bought a Certified Lincoln from him, and it was - hands down - the best experience we've had with a large purchase. Greg is personable, intelligent, and a joy to be around. He spent the perfect amount of time going over the vehicle to make sure we were comfortable and that it was the right fit. Greg set forth expectations on the timing of getting the paperwork completed, etc. Lisa helped execute the deal -- she had everything ready to go when it was time to sign -- and she got us in and out quickly. The time that we spent at the dealership was extremely reasonable. And... the icing on the cake? We now have a "sweet" ride, and can sit comfortably knowing that we didn't get our backsides burned. More
Top Notch Service at Montgomery Lincoln I recently had my MKC serviced at Montgomery Lincoln, and am very pleased with the entire experience. The process was efficient and painless. Roger He I recently had my MKC serviced at Montgomery Lincoln, and am very pleased with the entire experience. The process was efficient and painless. Roger Henson did an outstanding job communicating with me throughout the engagement, and was willing to answer any and all questions that I had. The job was completed on time and in excellent quality. I appreciate the team at Montgomery Lincoln and will definitely be returning for future service needs! More
Great experience I purchased a used Lincoln MKS. Doug Weldy not only made sure that Quality was met in the few things of repair that were promised at time of sale, bu I purchased a used Lincoln MKS. Doug Weldy not only made sure that Quality was met in the few things of repair that were promised at time of sale, but also made sure that my concerns were met. Doug was very professional, knowledgeable and courteous. More
They made it so easy i have never been treated better at any dealership. Tim Thieman at Montgomery Lincoln is knowledgeable, thorough and made the experience a pleasure. I i have never been treated better at any dealership. Tim Thieman at Montgomery Lincoln is knowledgeable, thorough and made the experience a pleasure. I would highly recommend Tim and Montgomery Lincoln if you are interested in purchasing a Luxury Vehicle! More
Friendly, Honest Service My wife and I totaled our vehicle in an accident on Thanksgiving weekend. We needed to replace our car before the Christmas holidays because we had a My wife and I totaled our vehicle in an accident on Thanksgiving weekend. We needed to replace our car before the Christmas holidays because we had a road trip planned with friends coming from another country. We had been trying to find the exact model that we had before, and found similar models at a few dealerships. The first one we visited showed us newer models that we weren't really interested in, and ended up having us wait around for 2 hours while they brought the one over from it's other location (only 35 minutes away). When the vehicle arrived, it hadn't been leaned, had a crack in the windshield, and cracks and rust in the body. A huge disappointment. We were frustrated and wanted to go home, but we decided to visit Montgomery Lincoln because it was on our way home, and they had the model we wanted. The experience was the complete opposite of what we had just gone through. When we pulled in the lot to look at the car, we had a few minutes before Arlene came outside to check on us. She was extremely nice and not pushy at all, which was a relief. The three of us took a test drive and had a nice conversation the entire time. When we decided that we were interested in the car, Arlene was very upfront about the fact that unlike other dealerships, they aren't in the business to haggle back and forth. They price their vehicles to sell, which is true. The car price was exactly what my previous market research had led me to believe. It was nice that we were able to skip the back and forth that most people dread when purchasing a new vehicle. In addition to our experience with Arlene, Lisa in the Finance department was a pleasure to work with to. She was very thorough and explained everything. We were able to get everything signed and finished in about 45 minutes, and most of that was due to the conversation we were having. Overall, what was turning into a nightmare, ended up being a walk in the park. So, thanks to Arlene and Lisa, our Christmas trip will continue as planned, and we are back on the road in the vehicle we wanted. There needed to be a repair done to the windshield, so Arlene came to my office a few days later to take my car to the service center to have it replaced, which was helpful with our busy schedules. We highly recommend anyone to visit Montgomery Lincoln when they are in the market for a new or used car. I know we will. More
Thourough, Patient & Professiona...I'll buy again!! Chris Harris and the supporting team will make your car purchase a true pleasure. I'll return to Chris for my next next Lincoln very soon..... Chris Harris and the supporting team will make your car purchase a true pleasure. I'll return to Chris for my next next Lincoln very soon..... More
No Hassle, No Stress, Left Happy My sales rep Chris, knew his stuff. He wasn't pushy, he just answered my questions and gave me all the information I needed to know. He was organized My sales rep Chris, knew his stuff. He wasn't pushy, he just answered my questions and gave me all the information I needed to know. He was organized which made my experience very easy and hassle free. Kudos to Lincoln Montgomery & Thank You! More