Lincoln of Cincinnati

Recently had my Continental serviced. Excellent service experience. Timely and professionally cared for. I will definitely recommend this dealership. My purchase experience was a pleasure. experience. Timely and professionally cared for. I will definitely recommend this dealership. My purchase experience was a pleasure. More

Steve Warden is who I dealt with. He was very informative and answered all my questions. This was truly the easiest and most enjoyable car buying experience I've ever had. I just went to look at what we'd ta and answered all my questions. This was truly the easiest and most enjoyable car buying experience I've ever had. I just went to look at what we'd talked about, never intended to go home with my dream car that same day! Steve is my hero, considering what's going on right now, he made it so easy! More

Very good and fast service for my Lincoln. Cody Jones was very friendly and extremely helpful. My car was also cleaned thoroughly. I will always take my Lincoln here for service. very friendly and extremely helpful. My car was also cleaned thoroughly. I will always take my Lincoln here for service. More

Just had our Lincoln serviced and it was finished when they said it would be done. Also I was a little upset that my husband and I forgot our mask and Josh offered us one to put on, I was really glad that they said it would be done. Also I was a little upset that my husband and I forgot our mask and Josh offered us one to put on, I was really glad that he took care for our safety. One more reason we like Montgomery Lincoln More

Service on our Lincoln Cody Jones is very friendly, helpful, and professional; a pleasure doing business with the staff of this dealership. He wore a mask and was conscient Cody Jones is very friendly, helpful, and professional; a pleasure doing business with the staff of this dealership. He wore a mask and was conscientious about keeping a safe distance. More

Last Saturday I took my 2017 Lincoln MKC into this dealership for a oil change and “checkup.” I had purchased my car in Florida while on vacation and needed to find a local place to work on my car. J dealership for a oil change and “checkup.” I had purchased my car in Florida while on vacation and needed to find a local place to work on my car. Josh was my service technician and he was so courteous, helpful and provided straightforward information based upon my requests. I look forward to my next visit. I have never said that before about taking my car in for service! More

Lincoln Nautilus Service Had our first service completed on our new 2019 Nautilus, couldn’t have been more pleased w/ the professionalism of Josh their service mgr. and the d Had our first service completed on our new 2019 Nautilus, couldn’t have been more pleased w/ the professionalism of Josh their service mgr. and the dealerships responsiveness to our needs. We didn’t purchase our Nautilus from Lincoln of Cincinnati but wish we had, as they gained our respect and loyalty!! More

Montgomery Lincoln was great again I could not be more pleased with the entire process of buying my latest Lincoln. While I had not planned to trade in my 2010 MKZ, a long service visit I could not be more pleased with the entire process of buying my latest Lincoln. While I had not planned to trade in my 2010 MKZ, a long service visit led me to inquire about any used but newer MKZs on the lot. Steve Warden did a fine job all around, and I will recommend others to him who might be interested in a new or used Lincoln. There was an understandable mixup on the trade in value of my 2010, most likely because of an inadvertently dropped digit which led to my first trade in value being given assuming a 2010 with only 21,000 miles, not 121,000 miles! I understand how that could happen, and am blessed to be able to handle the additional base expense without major trauma. The trade in value offered after the mileage goof was made known was more than satisfactory to me. I am a happy, pleased customer who feels I was well treated and got a fine car at a fair price. I'll be back, but it will be a few years before my next purchase because I really like the 2017 MKZ. Les in Mason, OH More

Backup camera issue I had an issue with the back up camera which I thought might be defective and covered under warranty. However, upon examination, it was found to be a I had an issue with the back up camera which I thought might be defective and covered under warranty. However, upon examination, it was found to be a damaged sensor, probably the result of another vehicle touching my bumper. I was so concerned I would have a costly repair bill, but Josh, the service advisor, and Spencer, the technician, were able to remove the bumper reset the sensor and send me on my way! Wonderful experience! More

Follow up Joshua went the xtra mile to address a previous bad experience He took care of me with great professionalism and understanding. He deserves credit Joshua went the xtra mile to address a previous bad experience He took care of me with great professionalism and understanding. He deserves credit for keeping a customer Thanks More