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Lincoln of Bloomington
Bloomington, MN
242 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 242 reviews
July 16, 2013
Why? I was treated worse than I ever have been in my 30 plus years of buying cars. I am a professional single women and have bought many cars 'all by myself' for many years! They did not honor appointmen plus years of buying cars. I am a professional single women and have bought many cars 'all by myself' for many years! They did not honor appointment times, making me wait, not just a few minutes, up to an hour or more!! They jerked me around on the price, the interest rate, the finance guy especially, never saw him smile in 3-4 days of the buying process. I felt like a teen age girl in there, not taken seriously - I even over heard a few 'blonde' jokes as I sat and waited and waited. When they delivered the car to me, I had to send it back twice (not once) to be re-cleaned. Straws in the back seat, dirty ashtray, yes really!, and change under the seat. Not to mention dust on the dash, scuffs on the leather - this is coming out of the detail department!! My trade was 100% spotless, and done by me in my driveway at home! Never would go back there or recommend. Old school dealership like from the 70's- 80's. BAD BAD> The unfriendly finance guy actually called me a week or so later to tell me the title was in - he was all nicey, nice on the phone and told me my sales guy had been fired. My sales guy was sort of a doofus, not very knowlegdable, made up answers to questions when he really didn't know, but he was nice, friendly and respectful. Finance guy asked about my experience - I told him. He didn't like hearing the bad news and HUNG UP ON ME!~!!! JOKE! get with the program its not the 70's any more. More
by katiebyers66
Employees Worked With
Finance guy
July 01, 2013
Great to deal with, polite, friendly, informative. He answered all our questions. When a small problem arose, he corrected it right away. I would refer friends to this dealership and to Rob Steinmetz. answered all our questions. When a small problem arose, he corrected it right away. I would refer friends to this dealership and to Rob Steinmetz. More
by tgcycle
Employees Worked With
Rob Steunmetz
June 29, 2013
My experience was absolutely wonderful! I've had to buy a couple of cars and I always dread the experience... When I met with Luke, he was so friendly and most importantly, very helpful. buy a couple of cars and I always dread the experience... When I met with Luke, he was so friendly and most importantly, very helpful. More
by mollyworms
Employees Worked With
Luke Shattuck
June 29, 2013
As a female I am always a little intimidated going to a dealership by myself, but Luke made me feel very comfortable. He answered all of my questions and helped me clarify what I was really looking for an dealership by myself, but Luke made me feel very comfortable. He answered all of my questions and helped me clarify what I was really looking for and what would deliver. More
by ekate27
Employees Worked With
Luke Shattuck
June 29, 2013
Luke was very helpful! Not pushy and knowledgeable! He helped show us the best options for our family for the best price. I have recommended Luke to a few friends already. helped show us the best options for our family for the best price. I have recommended Luke to a few friends already. More
by indyboxer25
Employees Worked With
Luke Shattuck
June 29, 2013
I came in to look at the only black Explorer that I've been able to find in the area. He was very knowledgable in the SUV. He has been very helpful even after the sale. I've been able to find in the area. He was very knowledgable in the SUV. He has been very helpful even after the sale. More
by Norman02220
Employees Worked With
Tony
June 29, 2013
I came to the dealership just to check out the new Lincoln vehicles. Luke was very helpful and answered all of my questions. He was easy to talk to, and I did not feel pressured. I'm not in the market Lincoln vehicles. Luke was very helpful and answered all of my questions. He was easy to talk to, and I did not feel pressured. I'm not in the market to purchase right now, but I will definitely give Luke a call when I am. More
by TAS1013
Employees Worked With
Luke
June 29, 2013
Luke was great! Super friendly, really knowledgable, very realistic... He provided me with several options and worked with me to find the right fit. At no time did I feel like I was being pressured into some realistic... He provided me with several options and worked with me to find the right fit. At no time did I feel like I was being pressured into something I didn't want. You can tell Luke's a family man, and just wants to help people. More
by Erinrocks17
Employees Worked With
Luke Shattuck
June 29, 2013
Luke was incredibly helpful. He was definitely not pushy or applying too much pressure and he helped me find a car that was in budget and was in great shape. I didn't purchase that day BUT when I get my f or applying too much pressure and he helped me find a car that was in budget and was in great shape. I didn't purchase that day BUT when I get my finances squared away I'll be back and asking for him. More
by jenipineau
Employees Worked With
luke shattuck
June 27, 2013
I was referred to Mick from another dealership that could not help me and my family. I was very doubtful that he would be able to help us. He worked very hard with Rob to make sure we were able to drive. Tha not help me and my family. I was very doubtful that he would be able to help us. He worked very hard with Rob to make sure we were able to drive. Thank you Mick we look forward to sending people your way. And upgrading as soon as we are able. Thanks again More
by Dsam1023
Employees Worked With
Mick Erickson
