Lincoln of Bloomington

I consider these people as Frenemies...Please read brought a 2014 Ford Taurus Limited Edition with 31,000 miles for almost $23,000. I complained about the noise from the rotors the same day but was to brought a 2014 Ford Taurus Limited Edition with 31,000 miles for almost $23,000. I complained about the noise from the rotors the same day but was told that the car had set up and would eventually go away. Once this never went away, I called them to complain but was ignored. The only way I ended up speaking to someone about the issue was because I went into the dealership. They had their own service department fix the rotors..they refuse to pay the full cost and stated that they would split the cost with me. I paid them $225 only to find out that they tried to turn the rotors and couldn't but still chose to put the same rotors back on the car anyhow. They noise continue and I complained again but was told they fixed the issue and would not do anything else for me. I took the car to tires Plus in Apple Valley only for them to tell me I not only need rotors but tires too. The tires were so bad because they had 0% thread left on them. Which is illegal for anyone to sell a car like this to another person especially a dealership. I complained and they accused Tires Plus of trying to get money from me. So I took the car to another reputable dealer" Apple Valley Ford" and they told me the same thing. The representative was so upset he called Bloomington Lincoln to advocate for me. They told him I brought the car as is and he said that was ridiculous. He told me to go back up their. He said that dealerships are required to do a safety inspection and they should have done one. They didn't even tell him that they were the ones who had put the bad rotors on the car after they told me that they fixed it. I'm taking them to court. Their own service technician stated that the car was dangerous for me to drive but the owner decline to fix the rotor and replace the tires.The staff is rude all the way up from the service manager thru the owner. Please be ware of this dealership...they are your friends until after they have your money..I call them frenemies...friends/enemies...PLEASE BE WARE • • • More

Great Experience! My wife and I had a great experience with Heidi on our recent vehicle purchase, and I would recommend her to anyone who is in the market for a new rid My wife and I had a great experience with Heidi on our recent vehicle purchase, and I would recommend her to anyone who is in the market for a new ride. Heidi was very knowledgeable, professional, and courteous throughout the entire process. There was a minor issue with the vehicle that carried over after the purchase, and Heidi made sure to see it through until it was resolved. Thanks again, Heidi! More

Great experience I had a very enjoyable experience with Bloomington Lincoln. I receive service right away and the salesperson was very attentive to my wants and needs. I had a very enjoyable experience with Bloomington Lincoln. I receive service right away and the salesperson was very attentive to my wants and needs. She did not try to oversell me. She was very professional and friendly. I will definitely use bloomington Lincoln in the future. I would also refer them to Jennifer. More

Found a great deal! I found a vehicle posted online that I was interested in so I made a call and went to test drive it. Unfortunately, the vehicle posted had been sold, I found a vehicle posted online that I was interested in so I made a call and went to test drive it. Unfortunately, the vehicle posted had been sold, but they had another car that truly fit the bill. It was priced right and Jennifer did a great job in providing high level of service to get answers to my list of questions. There were a few items post sale that she was also diligent to resolve. Overall, I was well pleased with the customer service and would recommend this dealership when purchasing a vehicle. More

Heidi and Tim make car buying easy. I have a teenager and making a vehicle purchase is on our "to do" list. Tim and Heidi are a husband and wife team that are our go-to for finding a ca I have a teenager and making a vehicle purchase is on our "to do" list. Tim and Heidi are a husband and wife team that are our go-to for finding a car that is safe, reliable and within our budget. Heidi is a bright burst of energy and always prompt in communicating. Great couple, great service. More

Perfect place to buy a car from I recently bought a 2015 MKC from here. I normally don't write reviews - but Jennifer was so awesome to work with. She made the buying process so co I recently bought a 2015 MKC from here. I normally don't write reviews - but Jennifer was so awesome to work with. She made the buying process so comfortable and was able to answer all my questions - I had a lot! Thanks again - love my new car!!! More

experience with Jennifer pawlowski my experience with Jennifer Pawlowski was great. I'm shopping for a Lincoln Navigator although they didn't have what I was looking for that day I sinc my experience with Jennifer Pawlowski was great. I'm shopping for a Lincoln Navigator although they didn't have what I was looking for that day I sincerely look forward to buying a navigator from Jennifer in the future. More

Great experience! I have a 2005 Lincoln aviator that I bought used from Jennifer. The trade in process was easy, there were no surprises with the vehicle and Jennifer m I have a 2005 Lincoln aviator that I bought used from Jennifer. The trade in process was easy, there were no surprises with the vehicle and Jennifer made the whole experience very enjoyable. More

The ideal car-buying experience It's never a thrill buying a car at a dealership for me. But today my opinion has changed. My dealer, Jennifer Pawlowski at Bloomington Lincoln was It's never a thrill buying a car at a dealership for me. But today my opinion has changed. My dealer, Jennifer Pawlowski at Bloomington Lincoln was a pleasure to work with and a nice change from some of the stuffy experiences I have had in the past. Jennifer was knowledgeable about the questions about the car and the entire buying experience. She was very personable and felt like someone I already knew. Great job negotiating a deal for me. I was also very happy with the help in the finance department in helping me with a great rate on my car. You guys rock! Jason More

Online search revealed hidden gem - 2014 Dodge Caravan Researched several dealerships online inventory on Black Friday & found the perfect vehicle for my families home daycare. Jennifer was wonderful pres Researched several dealerships online inventory on Black Friday & found the perfect vehicle for my families home daycare. Jennifer was wonderful presenting all the features & benefits this upgrade had from our current 2001 Chrysler Voyager. After the purchase she has continued to follow-up internally to ensure some misplaced items, i.e. owners manuals & etc., were received. She also helped resolve a service issue due to the extreme cold for this dealership vehicle originally purchased in a southern state. More