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Lincoln White Plains

White Plains, NY

4.5
130 Reviews

250 East Main St

White Plains, NY

10523

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Showing 130 reviews

April 05, 2023

The concierge service was seamless. The drivers were friendly and accommodating. I appreciated the phone calls from the service department when my car was received by the shop and they More

by JR2019
Recommend Dealer
Yes
Employees Worked With
Devin Tyrell Smith
Apr 17, 2023 -

Lincoln White Plains responded

Thank you so much for sharing your recent experience with us. It means the world to us that you took the time to share out online. If you need anything at all, please let us know. Safe travels in your Lincoln!

March 30, 2023

Service is great ! Jeanine and Amelia are just the best. They always keep me in the loop and never disappoint! I always recommend Lincoln White Plains to all my friends More

by baranowskim305
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amelia, Jeanine
Apr 17, 2023 -

Lincoln White Plains responded

We appreciate your kind words about our hard working team. Your recommendation means the world to us as it's the highest form of compliment. We have high standards when working with customers, and it's great to hear the team took such great care of you. We’re here to help if there is anything else you need. Be well!

March 29, 2023

They were very helpful and made very good suggestions for our next service. They were very thorough and careful and explained everything they had to do. More

by Ronkramerrph
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jen
Mar 29, 2023 -

Ronkramerrph responded

Jen was a pleasure working with you today on our service call. Thank you

March 03, 2023

Great friendly customer service, kept me informed regarding the status of my vehicle and when it would be ready More

by yanksfan1129
Recommend Dealer
Yes
Employees Worked With
Negligence, jenine
Mar 20, 2023 -

Lincoln White Plains responded

We appreciate your kind words about our hard working team. Your recommendation means the world to us as it's the highest form of compliment. We have high standards when working with customers, and it's great to hear the team took such great care of you. We’re here to help if there is anything else you need.

February 28, 2023

5th time leasing a vehicle from them. Never a problem. Willie is very good at what he does. More

by ncoffey91
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wilhelm Mercado
Mar 20, 2023 -

Lincoln White Plains responded

We appreciate your kind words about our hard working team. Your recommendation means the world to us as it's the highest form of compliment. We have high standards when working with customers, and it's great to hear the team took such great care of you. We’re here to help if there is anything else you need.

February 14, 2023

From the minute I pull in to the time I pull out the experience is Curtis and professional. More

by Dagostino@triumphconstructionny. Com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amelia
Feb 22, 2023 -

Lincoln White Plains responded

We appreciate your kind words about our hard working team. Your recommendation means the world to us as it's the highest form of compliment. We have high standards when working with customers, and it's great to hear the team took such great care of you. We’re here to help if there is anything else you need. Be well!

January 06, 2023

Since I have only 15 words. Horrible service department! No accountability after un completed work. More

by plercara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service dept
Jan 23, 2023 -

Lincoln White Plains responded

I’m very sorry to hear about your recent service experience at our dealership. As you can imagine, this feedback is very concerning to me. I’d be happy to speak with you, please email me the best number and time to call you directly. I look forward to speaking with you. With service in mind, Robert Aristy Service manager RobertAristy@ThePremierCollection.com

December 27, 2022

Very good they were very tentative took care of car and had coffee and soda More

by csstrkgnj39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jen neglia
Jan 18, 2023 -

Lincoln White Plains responded

We appreciate your kind words about our hard working team. Your recommendation means the world to us as it's the highest form of compliment. We have high standards when working with customers, and it's great to hear the team took such great care of you. We’re here to help if there is anything else you need. Be well!

November 30, 2022

Lincoln White Plains provided quick and final closure to an issue I was having today. Great service team! More

by stevenicrabbe
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
N/A
Dec 08, 2022 -

Lincoln White Plains responded

Hi Steven, We appreciate your kind words about our hard working team. Your recommendation means the world to us as it's the highest form of compliment. We have high standards when working with customers, and it's great to hear the team took such great care of you. We’re here to help if there is anything else you need. Be well!

November 08, 2022

Amazing customer service and always deliver what is promised. Jen is phenomenal with her understanding of the customer’s needs! More

by Shamus7661
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jen Neglia
Dec 08, 2022 -

Lincoln White Plains responded

Hi Shamus, We appreciate your kind words about our hard working team. Your recommendation means the world to us as it's the highest form of compliment. We have high standards when working with customers, and it's great to hear the team took such great care of you. We’re here to help if there is anything else you need. Be well!

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