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Lincoln White Plains

White Plains, NY

4.5
130 Reviews

250 East Main St

White Plains, NY

10523

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Showing 130 reviews

June 09, 2023

Easy to schedule, professional and friendly staff, clean facilities. Will definitely take my car back for future maintenance/repairs. More

by elsieca
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin
Jun 13, 2023 -

Lincoln White Plains responded

We appreciate your kind words about our hard working team. Your recommendation means the world to us as it's the highest form of compliment. We have high standards when working with customers, and it's great to hear the team took such great care of you. We’re here to help if there is anything else you need.

June 07, 2023

Lincoln of white plains has a great service and sales team. It’s always a pleasure working with them. They make your day go smooth . Thanks More

by Popewarren
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lincoln white plains
Jun 09, 2023 -

Lincoln White Plains responded

We appreciate your kind words about our hard working team. Your recommendation means the world to us as it's the highest form of compliment. We have high standards when working with customers, and it's great to hear the team took such great care of you. We’re here to help if there is anything else you need.

June 06, 2023

Terrible, unreliable and untrustworthy dealership. Happy to mark up prices. The Service department is even worse. uncommunicative, unreliable and non-responsive. RUN AWAY More

by bob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
n/a
Jun 06, 2023 -

Lincoln White Plains responded

Bob, I am truly sorry to read about your recent experiences with our dealership and service department. We always strive to provide an exceptional vehicle purchase and ownership experience to our customers, and it seems that we have fallen short of this in your case. Please accept my sincere apologies for the issues you’ve encountered. While I have had difficulty locating your customer profile, we take every comment seriously and want to ensure that your concerns are directly addressed and rectified. I would be grateful if you could reach out to me personally to provide more details about your experience. I am including my contact information below so you can do so. I look forward to hearing from you and working together to restore your faith in Lincoln White Plains, an exclusive division of The Premier Collection. With Service in Mind, John DeAngelis Group Manager JDeAngelis@ThePremierCollection.com Direct: 914-570-3524

June 05, 2023

Excellent ,great service and very helpful. Made the experience very easy and very well executed with a great customer service More

by Rofernan3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forgot the name
Jun 06, 2023 -

Lincoln White Plains responded

We appreciate your kind words about our hard working team. Your recommendation means the world to us as it's the highest form of compliment. We have high standards when working with customers, and it's great to hear the team took such great care of you. We’re here to help if there is anything else you need.

Jun 06, 2023 -

Rofernan3 responded

Thank you for your care and great service

June 01, 2023

Everyone at Lincoln White Plains is very helpful and Anthony Palladino is a pleasure to work with. More

by june
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Palladino
Jun 06, 2023 -

Lincoln White Plains responded

We appreciate your kind words about our hard working team. Your recommendation means the world to us as it's the highest form of compliment. We have high standards when working with customers, and it's great to hear the team took such great care of you. We’re here to help if there is anything else you need.

May 30, 2023

Jay and Barry were great to work with in selecting a vehicle which was right for me. More

by ET
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Barry Delmonico and Jay Reyes
May 31, 2023 -

Lincoln White Plains responded

We appreciate your kind words about our hard working team. Your recommendation means the world to us as it's the highest form of compliment. We have high standards when working with customers, and it's great to hear the team took such great care of you. We’re here to help if there is anything else you need.

May 12, 2023

I have been dealing with Lincoln of White Plains all the way back to when they were known as White Plains Lincoln-Mercury on East Post Road. Or, to put it another way, for three new cars and one only servic More

by JonDR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jay Reyes and Anthony Paladino
May 15, 2023 -

Lincoln White Plains responded

Jon, thank you so much for sharing your recent experience with us. It means the world to us that you took the time to share out online. If you need anything at all, please let us know. Safe travels in your Lincoln!

May 05, 2023

The Team at white Plains Lincoln are always looking to make your experience the best. lincoln experience enjoyable andThey truly care about the customer and looks like they like what they do. Jay Reyes an More

by johnny114
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jay Reyes, Barry Delmonico and Robert from finance
May 09, 2023 -

Lincoln White Plains responded

We appreciate your kind words about our hard working team. Your recommendation means the world to us as it's the highest form of compliment. We have high standards when working with customers, and it's great to hear the team took such great care of you. We’re here to help if there is anything else you need.

April 17, 2023

Excellent customer service. Very happy with everything. Car came back completely cleaned. No issues with anything More

by J.spadaro
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amelia
Apr 17, 2023 -

Lincoln White Plains responded

Thank you so much for sharing your recent experience with us. It means the world to us that you took the time to share out online. If you need anything at all, please let us know. Safe travels in your Lincoln!

April 13, 2023

The work and service were outstanding, prompt and way beyond what could reasonably be expected. As occasions arise, I will not hesitate to recommend Custom Auto Service. Thank you for the time and attent More

by scariah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ms. Jeninr
Apr 17, 2023 -

Lincoln White Plains responded

Thank you so much for sharing your recent experience with us. It means the world to us that you took the time to share out online. If you need anything at all, please let us know. Safe travels in your Lincoln!

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