Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Lincoln White Plains
White Plains, NY
130 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
By Type
Showing 130 reviews
August 24, 2023
I called two days before my appointment to confirm that the dealership had the piece needed to fix my car’s recall. Over the phone, the auto parts section of the dealership confirmed that they did have the the dealership had the piece needed to fix my car’s recall. Over the phone, the auto parts section of the dealership confirmed that they did have the part. Then, I go to my appointment at 8:00am and am told at 10:30am that the dealership does not have the piece and that they need to order it. My appointment was on Monday and it is Thursday; they still have not called about the piece and rescheduling my appointment. Additionally, I do not understand how it took them 2 ½ hours to determine that they did not have the piece — time that I spent sitting in the dealership. I will be getting my car serviced at a different location moving forward. More
by Vdejesus124
Employees Worked With
Unsure
August 15, 2023
Amelia and the rest of the service dept. have been handling all our fleets needs with absolute excellence. They are absolutely committed to doing the job thoroughly and expeditiously. We w have been handling all our fleets needs with absolute excellence. They are absolutely committed to doing the job thoroughly and expeditiously. We would never go anywhere else. More
by NCPD
Employees Worked With
Amelia Aguero
August 14, 2023
Overall, the Lincoln White Plains service center exudes a commitment to excellence that is rare to find. It's not just a place for repairs; it's an embodiment of the luxury and sophistication that Lincoln ve commitment to excellence that is rare to find. It's not just a place for repairs; it's an embodiment of the luxury and sophistication that Lincoln vehicles represent. The staff's professionalism, the state-of-the-art facilities, and the unwavering dedication to delivering a premium service experience make this service center a true gem. I left Lincoln White Plains with my vehicle performing at its best and a sense of satisfaction knowing that my Lincoln is in the hands of experts who care. If you're seeking top-tier service that matches the caliber of your Lincoln vehicle, I wholeheartedly recommend experiencing the service at Lincoln White Plains. It's a testament to what exceptional automotive care should be – a blend of expertise, transparency, and unmatched luxury. More
by botem81406
Employees Worked With
I don't remember
August 06, 2023
This is the second car we had bought from this dealer and from the woman secretary to the salesperson on up to the manager this is by far the best experience I have ever had at a dealership they are a class from the woman secretary to the salesperson on up to the manager this is by far the best experience I have ever had at a dealership they are a class act and will recommend them to everyone More
by rayboomboom469
Employees Worked With
Jay Reyes, Will Mercado, Robert Sorenson
August 06, 2023
Friendly, helpful people. Place is so clean. Been doing business with the manager for many years. Very happy with White Plains Lincoln. Place is so clean. Been doing business with the manager for many years. Very happy with White Plains Lincoln. More
by hswsew
Employees Worked With
Jay Reyes, Diana Valentine
August 02, 2023
Mr Mercado was really great to deal with- he was incredibly responsive. He was able to find exactly the vehicle that we were looking for, delivered the car to us and gave us time to explain all of incredibly responsive. He was able to find exactly the vehicle that we were looking for, delivered the car to us and gave us time to explain all of its features etc-he exceeded our expectations in client service! Thank you! More
by KG
Employees Worked With
William Mercado
