Lincoln White Plains

Treated like a valued customer Traded in my 2013 Lincoln MKZ for a used 2016. I was relived that the price of the car and the price they gave me on the trade was right in line with Traded in my 2013 Lincoln MKZ for a used 2016. I was relived that the price of the car and the price they gave me on the trade was right in line with fair value I researched on line so there was no stress of haggling . There was an error made on the sales tax,they mailed me a check two weeks later to compensate me for the tax here in Mass. The salesperson Mr. Felix Rojas gave me exceptional service. I am now driving this car for two weeks and it is flawless,it rides and feels brand new,I could not be more satisfied with the car and people at White plains. I drove 2 1/2 hours to and 2 1/2 hours back for two days to buy this car and would do it again when I need another car. Jim Ferere More

Very disappointed I have been a customer with this dealership for over 20 yrs. I have never been disappointed the way that I am.. I purchased a vehicle from the dealers I have been a customer with this dealership for over 20 yrs. I have never been disappointed the way that I am.. I purchased a vehicle from the dealership in aug 2016. Since I purchased the vehicle, it has been in the repair shop several times.. the battery was replaced 3 times, the front end of the car was giving issues , the alternator was changed, new rims and tires were replaced, and a few more issues. I was told during the purchase that the vehicle was " pre certified". I was told that the vehicle will finally be replaced but was told that I must give the dealership a additional 1000.00 to change it.. I would not recommend the dealership to anyone after the latest treatment that I received.. after being a loyal customer for over 20 yrs.. More

The worst dealer EVER The people from White Plains Lincoln are not honest. They are not serious about their promises and commitments with the costumer. Don't trust on this The people from White Plains Lincoln are not honest. They are not serious about their promises and commitments with the costumer. Don't trust on this dealer. They over charge you for everything, they don't do their job and they are not friendly. It's sad they are dealers of Lincoln. If you don't want to waste your money go to another Lincoln dealer. More

Damage vehicle then try to screw you out of fixing it. Avoid this dealer. They damaged my vehicle then tried to tell me the damage was normal wear & tear. Ford customer service was also completely useless. Avoid this dealer. They damaged my vehicle then tried to tell me the damage was normal wear & tear. Ford customer service was also completely useless. Last Ford product my family will ever buy!! Luckily another dealer informed me on the proper procedure that this dealer don't follow. When I presented them with info & small claims court, they agreed to replace the damaged part.. I even went directly to the owner and he didn't care either. More

Best Lincoln dealership AND best service department! This is the best no hassle, no pressure dealership in the NYC tri state area. I worked with the General Manager because i was referred to him by a This is the best no hassle, no pressure dealership in the NYC tri state area. I worked with the General Manager because i was referred to him by a friend, but did not assign a salesman but instead took care of my deal personally at his desk which shows that he actually cares about each and every client. I got an amazing deal on a 2017 Lincoln MKC that i factory ordered and expecting to get it in few weeks, could not be happier with the numbers and the car is an outstanding value! More

Excellent customer service Purchase my second vehicle from this dealership. I was beyond pleased by the personalized service given in finding the right car for me. I'm loving m Purchase my second vehicle from this dealership. I was beyond pleased by the personalized service given in finding the right car for me. I'm loving my MKZ! And so is my brother, he went with me and walked away with his own. Thanks guys! More

Great manager The manager of this dealership works very hard to make things right at this dealership. He willingly goes the extra mile to ensure that customers are The manager of this dealership works very hard to make things right at this dealership. He willingly goes the extra mile to ensure that customers are happy not leaving things up to his employees. More

most pleasant automobile purchase I have ever experienced!!! I was looking to get a New MKX, after walking into another dealership closer to my home and basically being blown off we went to White Plains Lincoln I was looking to get a New MKX, after walking into another dealership closer to my home and basically being blown off we went to White Plains Lincoln and from the minute we walked in we were attended to immediately and pleasantly by Anthony Paladino. The sales process was not the usual run around and was completed quickly. Our expectations were fully exceeded . No hassle or aggravation More

GREAT BUY FOR THE PRICE ! Went there as a referral and was treated well all was presented up front and I was left with my buying choices . GREAT experience ! Def.. will return Went there as a referral and was treated well all was presented up front and I was left with my buying choices . GREAT experience ! Def.. will return ! More