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Lincoln White Plains

White Plains, NY

Overview
Reviews
Vehicles
4.5
130 Reviews
Call Dealership (914) 821-5648

250 East Main St

White Plains, NY

10523

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Showing 130 reviews

October 26, 2022

Excellent service very professional very respectful amazing dealing I really like this place I will recommend all my friends to go there thanks More

by Khan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't remember name but he was best guy
Report | Print
Dec 08, 2022 -

Lincoln White Plains responded

Hi Khan, We appreciate your kind words about our hard working team. Your recommendation means the world to us as it's the highest form of compliment. We have high standards when working with customers, and it's great to hear the team took such great care of you. We’re here to help if there is anything else you need. Be well!

October 26, 2022

Always great service at this location. I wouldn't go anywhere else for sales or service. More

by Mishcap
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jen
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Oct 28, 2022 -

Lincoln White Plains responded

Hello, We appreciate your kind words about our hard working team. Your recommendation means the world to us as it's the highest form of compliment. We have high standards when working with customers, and it's great to hear the team took such great care of you. We’re here to help if there is anything else you need. Be well!

October 25, 2022

Pleasant friendly and accommodating was on time thank you so much for your help . Elli More

by EllZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alyssa
Report | Print
Oct 28, 2022 -

Lincoln White Plains responded

Hi Elli, We appreciate your kind words about our hard working team. Your recommendation means the world to us as it's the highest form of compliment. We have high standards when working with customers, and it's great to hear the team took such great care of you. We’re here to help if there is anything else you need. Be well!

October 19, 2022

Friendly, courteous, knowledgeable and a pleasure to deal and work with. Assuring all our questions were addressed. More

by Akellyjess
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Paladino & Jay Reyes
Report | Print
Oct 28, 2022 -

Lincoln White Plains responded

Hello, We appreciate your kind words about our hard working team. Your recommendation means the world to us as it's the highest form of compliment. We have high standards when working with customers, and it's great to hear the team took such great care of you. We’re here to help if there is anything else you need. Be well!

September 28, 2022

NO loaner car Simple oil change took all day Car was taken early in am and not brought back till after seven pm Terrible service Did not have any vehicle all day Not the service we expect with Lincol More

by Philipfried
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
None
Report | Print
Sep 28, 2022 -

Lincoln White Plains responded

I’m very sorry to hear about your recent service experience at our dealership. As you can imagine, this feedback is very concerning to me. I’d be happy to speak with you, please email me the best number and time to call you directly. I look forward to speaking with you. With service in mind, Jeremy Abramson Vice President & Group Manager JeremyAbramson@ThePremierCollection.com

September 19, 2022

They used my car to go to Jersey and left roll receipt in the car. I think they have it to someone as a loaner! More

by Milo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tony
Report | Print
Sep 19, 2022 -

Milo responded

Went in for a front end noise three times. The third time they found the noise and fixed it but all of a sudden the dash board module didn’t work. I think they pulled it and put it someone else’s car. They ordered the wrong part one time and than kept the other the car for a full day to replace it.. it came back with 20 miles on it. I think they lend out clients cars as loners!

Sep 19, 2022 -

Milo responded

They are disreputable at best. Incompetent would be an understatement!

Sep 27, 2022 -

Lincoln White Plains responded

Milo, I’m very sorry to hear about your recent service experience at our dealership. The safety and protection of your vehicle is among our highest priorities at our dealership. As you can imagine, this feedback is very concerning to me. While I can assure you we do not lend out clients cars as loaners, I’d be happy to speak with you about the issues with your vehicle and how we can resolve them. Please email me the best number and time to call you directly. I look forward to speaking with you. With service in mind, Jeremy Abramson Vice President & Group Manager JeremyAbramson@ThePremierCollection.com

Sep 27, 2022 -

Milo responded

Now how would I get your email address?? Oh and Jen and John were going to call us back within 72 hrs of 9/19 with a solution and they have never called. We are on hold for 15 min trying to get thru now!!

August 26, 2022

Exceptional customer service. Clean spacious waiting area. Very comfortable and settled in a wonderful neighborhood. I love being apart of the Lincoln family! More

by MoSabage
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda
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Aug 29, 2022 -

Lincoln White Plains responded

Hello, We appreciate your kind words about our hard working team. Your recommendation means the world to us as it's the highest form of compliment. We have high standards when working with customers, and it's great to hear the team took such great care of you. We’re here to help if there is anything else you need.

August 25, 2022

Great dealership I’ve only been using the service department and have never had a problem staff is friendly and well knowledge to help resolve any problems. More

by duncan257
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennie neglia
Report | Print
Aug 29, 2022 -

Lincoln White Plains responded

Hello, We appreciate your kind words about our hard working team. Your recommendation means the world to us as it's the highest form of compliment. We have high standards when working with customers, and it's great to hear the team took such great care of you. We’re here to help if there is anything else you need.

August 23, 2022

No comment-wow- amazing - can’t make this up - waiting for a part- no communication More

by HELP
Recommend Dealer
No
Employees Worked With
Numerous
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August 22, 2022

The sales rep and dealership are extremely professional and courteous. They were efficient and made the experience very enjoyable. More

by Alichti129
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Reyes and Anthony Paladino
Report | Print
Sep 07, 2022 -

Lincoln White Plains responded

Thank you so much for sharing your recent experience with us. It means the world to us that you took the time to share out online. If you need anything at all, please let us know. Safe travels in your Lincoln!

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