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Lincoln South Coast

Santa Ana, CA

4.9
179 Reviews

1350 Auto Mall Dr

Santa Ana, CA

92705

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Showing 179 reviews

December 01, 2022

The service was excellent, staff was knowledgeable, price was reasonable, turn around time was terrific. More

by Brad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Byun
Dec 04, 2022 -

Lincoln South Coast responded

We appreciate the wonderful 5-star rating, Brad. If there is anything else the Lincoln South Coast can help you with, let us know. We are always here to assist you!

November 30, 2022

They are wonderful! ! I would buy a new Lincoln just so I would be able to have it serviced by this dealership!! I have been using their service department for years an More

by Marilynobrien
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Byun
Dec 01, 2022 -

Lincoln South Coast responded

Hello! Providing 5-star service is our top priority. We're happy to see by your rating that you received just that while visiting us at Lincoln South Coast.

November 18, 2022

Excellent customer service from Ali Hagehassan and Paul Bunning. Always had exceptional customer service from this dealership. Highly recommend them! More

by Jerry M.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ali Hagehassan, Paul Bunning
Nov 22, 2022 -

Lincoln South Coast responded

Jerry, we are grateful that you took the time to leave us a review about your visit at Lincoln South Coast. Thank you for commenting on our team and how they showed exceptional customer service. We always aim to please our customers. Please feel free to reach out to us directly for your vehicle needs.

November 15, 2022

They keep you up to date on what is happening while they had my car More

by juliewebergrice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
Nov 15, 2022 -

Lincoln South Coast responded

Communication is key here at Lincoln South Coast. We know that keeping you informed during your scheduled maintenance is important. Thank you for your positive review. If we can be of any further assistance, please reach out to us.

November 11, 2022

Very clean and professional dealership. Very courteous friendly staff. Customer lounge top notch and well supplied. More

by joedarnell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
Nov 12, 2022 -

Lincoln South Coast responded

Hi Joe. Thank you for recognizing our clean facilities and professional atmosphere that we provide here at Lincoln South Coast. We are glad to read you enjoyed our first-class waiting area, customer satisfaction is very important to us. We appreciate your business and let us know if we can be of further assistance to you.

November 11, 2022

Got the best service from Lincoln South Coast. Gabe made sure we were taken care of and would highly recommend to any freeness or family. More

by Nodoutlvr1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gabe
Nov 13, 2022 -

Lincoln South Coast responded

Thank you for choosing Lincoln South Coast. Our team appreciates your amazing star rating. Let us know if there is anything else we can help you with.

November 10, 2022

Always quick and efficient and easy to explain my problems. The facilities are very comfortable and loaners always available. More

by zantecafe2
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jason
Nov 12, 2022 -

Lincoln South Coast responded

Hello. Your comments keep us motivated and working hard for all our valued guests. Thank you for the great review and for choosing Lincoln South Coast. For any additional help or information, please contact us anytime. Have a lovely day.

October 28, 2022

The joy of a business that is beyond competent and truly exceptional! I hate doing car stuff all my life, but here is as painless as possible. More

by Kristiannrodacker
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason
Oct 31, 2022 -

Lincoln South Coast responded

Thank you so much for sharing your positive review about us here at Lincoln South Coast. Please don't hesitate to reach out if there's anything additional we can do for you. Have a great day.

October 28, 2022

I initially brought my car in for an error message and was told I needed to replace 2 struts. I had Extended Warranty through TriCare and the service advisor spoke with them to get approval before the wo More

by J Joseph
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Daniel Byun, Scott Son
Oct 31, 2022 -

Lincoln South Coast responded

Hello, Please know that we take your feedback seriously, and we would like to discuss your concerns regarding your warranty and interaction with our Service Team. Please contact our Customer Service Team at (657) 237-2125 so that we may discuss this further. Best, Customer Service Team (657) 237-2125

October 25, 2022

Attentive, courteous staff. Work scheduled completed on time. Staff in constant communication on what services are recommended More

by sgtcrk
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Gritten
Oct 27, 2022 -

Lincoln South Coast responded

Hello, thank you so much for your five-star review. We are glad we could make your visit a positive one by completing the work on time and letting you know about recommendations for future maintenance. Our courteous and attentive Service Team here at Lincoln South Coast is here for you when you need us.

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