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Lima Auto Mall - Service Center

Lima, OH

4.9
517 Reviews

517 Reviews of Lima Auto Mall - Service Center

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October 08, 2024

Good experience overall told what it would cost and how long it would take. Would recommend them to anyone. More

by Larry l
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caleb Wellman
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 08, 2024

An error on my part that they found almost instantly. Didn't charge me anything. I was shocked but very appreciative. Thank you. More

by younker.daniel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Shockency
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Wellman
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 24, 2024

Best, cleanest, friendlies dealer in Lima. Doing business for many years, and will continue to do business with them as long as I can drive! More

by Kathy1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Tanguay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Shockency
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles McClung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Cherkas
September 21, 2024

Excellent service, attention, fair price, and was very quick on the turnaround time as I dropped off my car without an appointment. More

by frdgen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Shockency
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Wellman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Bondrowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 06, 2024

I've always brought my cars back to this dealership for servicing and maintenance and will continue to do so. The people who operate the service center are very kind and courteous. More

by Brad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Bondrowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Diane - exceptionally nice person
September 04, 2024

This was the best service I have had since I purchased my Cadillac. I will always bring it back to the Lima Auto Mall. Nice people greet me! More

by Kathy1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Shockency
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 27, 2024

Ryan, I appreciate all the hard work you’ve done for me. It’s very appreciated More

by amitrapolk03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Swaney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan in Service !!
August 22, 2024

Was very pleased with the quality of work, they done with the real alinement of the car and replace rear tires, very happy. More

by Larry l
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Bondrowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 20, 2024

Was very pleased with the quality of work, they installed a new transmission in our traverse. Service personnel were very informative with the time for installation it would take More

by rewallace
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Shockency
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 16, 2024

Always professional. Work completed in a timely fashion. Took me to my office and brought me back upon completion. More

by GMORGENSTERN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caleb in service
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