
Lima Auto Mall
Lima, OH
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Aaron was our sales rep. and being in retail my self I think he had great customers service not being to pushy help in all that we ask and much more even helped set up on star for us all in all we c think he had great customers service not being to pushy help in all that we ask and much more even helped set up on star for us all in all we couldn't be more happy with his service i would recommend him to my friends thanks aaron . More
Overall experience was great. They treated me like I was a customer for years. Couldn't ask for a better experience. Dealer delivered the car to MI after the purchase a customer for years. Couldn't ask for a better experience. Dealer delivered the car to MI after the purchase More
My primary contact was with Eve Fay. She was great. Very knowledgeable about the vehicle. Did a fantastic job in demonstrating the car, all it's electronics and how it handles. She also kept in touch with m knowledgeable about the vehicle. Did a fantastic job in demonstrating the car, all it's electronics and how it handles. She also kept in touch with me via email and cell phone until I was totally satisfied and bought the car. Everyone was very friendly and helpful. It was a one of my best car-buying experiences. More
I stopped at this dealership to see about trading in my truck for a newer used suburban. I need the extra room with the new additons to my family. However I came away from this situation with a great exp truck for a newer used suburban. I need the extra room with the new additons to my family. However I came away from this situation with a great experiance. I had a very knowledgable and friendly salesman who helped me get a wonderful deal on a new family vehicle. More
We were treated great by our saleman Aaron. He was very helpful both on the phone and in person. Tod was also very nice in the finance dept. This was our 2nd trip to Lima to find the car we were interested helpful both on the phone and in person. Tod was also very nice in the finance dept. This was our 2nd trip to Lima to find the car we were interested in purchasing. The only down side to our buying experience was the run around we received in accepting our offer, after talking to two other people and leaving without making a deal we left and drove home which was an out of town trip, then received a call saying they would accept our offer. It seems like the salesman really does not have the authority to make a sale. More
I was shopping for a certified Escalade and found one listed at the Lima Auto Mall. I initially worked with Sean Sanders on the phone and then drove to Lima from Cincinnati for a review of the vehicle an listed at the Lima Auto Mall. I initially worked with Sean Sanders on the phone and then drove to Lima from Cincinnati for a review of the vehicle and discussions with Sean. Working with Sean and Ryan, who both let me know they wanted my experience to a good one, we came to agreement on the phone a couple days later on a very nice certified Escalade. Both Ryan and Sean were great to work with during the entire sales process. Sean actually delivered the car to Cincinnati for me which was an added nicety. I would recommend this dealership to anyone needing a nice vehicle and a pleasant buying experience. More
Aaron Bonanno is a very friendly, knowledgeable sales associate. The prices on their vehicles is fair and the trade in value was great. Would recommend to others. associate. The prices on their vehicles is fair and the trade in value was great. Would recommend to others. More