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Lilliston Ford Inc. - Service Center

Vineland, NJ

4.6
181 Reviews

181 Reviews of Lilliston Ford Inc. - Service Center

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May 26, 2023

They are always good about checking everything. I appreciate attention to detail - it avoids trouble later. More

by rnan77.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lynda
May 26, 2023 -

Lilliston Ford Inc. responded

Thank you for sharing and leaving Lilliston Ford a five-star review! We are happy to hear that our team delivered meticulous service. Take care!

May 22, 2023

Very nice and communicates to customer thoroughly including any possible issues with vehicle and if everything was ok More

by amazzeo56@gmail.com
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg
May 23, 2023 -

Lilliston Ford Inc. responded

Thank you for the review! We are so glad to hear that you had a successful service experience working with the Lilliston Ford team. Drive safely, and we hope to see you back!

May 10, 2023

Friendly, respectful, knowledgeable, and ha d . my car in and back out on the road in a half hour More

by Jag1898
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg
May 11, 2023 -

Lilliston Ford Inc. responded

Thank you for your fantastic review! Here at Lilliston Ford, we strive to provide friendly and respectful service to each and every customer, and we're glad that our team was able to get you back on the road quickly. See you next time!

May 08, 2023

Great experience every visit service and sales. Just serviced my van and bought out my lease. Attentive and great value!! More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elaine and Jim Frye
May 26, 2023 -

Lilliston Ford Inc. responded

Mike, we're thrilled to hear that your experiences with our service and sales teams have been nothing short of great here at Lilliston Ford. We appreciate you entrusting us with both servicing your van and buying out your lease. Thank you for your feedback, and we look forward to continuing to provide you with attentive and valuable service in the future.

April 22, 2023

The service department was kind and informative. Lynda did a great job communicating with me. More

by chief251
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lynda
April 20, 2023

The service department kind and informative looking for honest service department so far so good 👍🏻 More

by bpass01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob and garage manager
April 03, 2023

I was not happy because my sales rep John I. was not informed of what was needed to be done to my F-250. John always verifies the need for any additional service/repair needing to be done. I h More

by lou.pantalone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John I
Apr 03, 2023 -

Lilliston Ford Inc. responded

Hi lou.pantalone, Thank you for taking the time to leave us your feedback. Customer satisfaction is our #1 priority, and we’re always looking for ways to improve. Should you have any further inquiries, please do not hesitate to give us a call here at the dealership. We hope to work with you again soon. Have a great day! Sincerely, Stacey Lilliston - President

April 03, 2023

They were very good. I pulled in to get my service done that I had scheduled. They took my car back when my car was being serviced. They came out to let me know that the More

by Sg68wa61
Recommend Dealer
Yes
Employees Worked With
Lynda
Apr 04, 2023 -

Lilliston Ford Inc. responded

Hi Sg68wa61, We appreciate your 5-star review. We are delighted to hear our service team was excellent. We are looking forward to seeing you soon. Have a great day. Sincerely, Stacey Lilliston - President

March 21, 2023

Service dept is always top notch. Elaine is always pleasant & chatty, doesnt act like i'm just another customer. Dennis was my advisor before he moved up so glad to still see him fr More

by SouthJersey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elaine
Mar 22, 2023 -

Lilliston Ford Inc. responded

Hi SouthJersey, We appreciate your kind review. We are delighted to hear Dennis and Elaine did an excellent job during your service. We hope to see you soon. Have a great day. Sincerely, Stacey Lilliston - President

February 15, 2023

I am a long time customer of this dealership until recently everything was fine. Wanted to purchase a new bronco and was told that it was going to cost me $25-$30,000 over list price which is totally More

by Ronnie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lynda
Feb 17, 2023 -

Lilliston Ford Inc. responded

Hi Ronnie, We’re sorry for any inconvenience we may have caused you. It is always our #1 goal to satisfy our customers, and we appreciate that you took the time to write to us. There is a shortage of inventory and a three-year wait for some product lines when driven pricing higher. Thank you for your patience and we hope to see you again in the future. Sincerely, Stacey Lilliston - President

Feb 20, 2023 -

Ronnie responded

hello Stacey for your information i purchased a 2020 corvette from Kerbeck for sticker price no additional markup because i was a loyal customer to that dealer even though other dealers were marking up drastically as your dealership is also doing even though i have been buying vehicles from you since 1985 there is absolutely no justifying such pricing as your making profit at sticker price Ron Carver

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