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Lilliston Ford Inc. - Service Center

Vineland, NJ

4.6
174 Reviews

174 Reviews of Lilliston Ford Inc. - Service Center

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April 03, 2023

They were very good. I pulled in to get my service done that I had scheduled. They took my car back when my car was being serviced. They came out to let me know that the More

by Sg68wa61
Recommend Dealer
Yes
Employees Worked With
Lynda
Apr 04, 2023 -

Lilliston Ford Inc. responded

Hi Sg68wa61, We appreciate your 5-star review. We are delighted to hear our service team was excellent. We are looking forward to seeing you soon. Have a great day. Sincerely, Stacey Lilliston - President

March 21, 2023

Service dept is always top notch. Elaine is always pleasant & chatty, doesnt act like i'm just another customer. Dennis was my advisor before he moved up so glad to still see him fr More

by SouthJersey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elaine
Mar 22, 2023 -

Lilliston Ford Inc. responded

Hi SouthJersey, We appreciate your kind review. We are delighted to hear Dennis and Elaine did an excellent job during your service. We hope to see you soon. Have a great day. Sincerely, Stacey Lilliston - President

February 15, 2023

I am a long time customer of this dealership until recently everything was fine. Wanted to purchase a new bronco and was told that it was going to cost me $25-$30,000 over list price which is totally More

by Ronnie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lynda
Feb 17, 2023 -

Lilliston Ford Inc. responded

Hi Ronnie, We’re sorry for any inconvenience we may have caused you. It is always our #1 goal to satisfy our customers, and we appreciate that you took the time to write to us. There is a shortage of inventory and a three-year wait for some product lines when driven pricing higher. Thank you for your patience and we hope to see you again in the future. Sincerely, Stacey Lilliston - President

Feb 20, 2023 -

Ronnie responded

hello Stacey for your information i purchased a 2020 corvette from Kerbeck for sticker price no additional markup because i was a loyal customer to that dealer even though other dealers were marking up drastically as your dealership is also doing even though i have been buying vehicles from you since 1985 there is absolutely no justifying such pricing as your making profit at sticker price Ron Carver

February 08, 2023

Our service experiences with Lilliston Ford are always top notch. Our service rep this time was a young guy named Josh. Josh was very knowledgeable and helpful. He was able to answer all of our questions, More

by janron82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh was our service rep .... A+
Feb 08, 2023 -

Lilliston Ford Inc. responded

Hi janron82, Thank you for your 5-star review. We are glad to hear Josh was excellent with your vehicle's service. We are looking forward to seeing you soon. Have a great day. Sincerely, Stacey Lilliston - President

February 08, 2023

I came in for service. Elaine was my advisor, she was knowledgeable, kind and efficient More

by JG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elaine
Feb 09, 2023 -

Lilliston Ford Inc. responded

JG, Thank you for the 5-star rating of your experience with Elaine. We hope you have a great day! Sincerely, Stacey Lilliston - President

January 20, 2023

Good and timely work and very good. service manager worked was very good in experience with explained my vehicle needs. More

by camay283
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elinia
Jan 20, 2023 -

Lilliston Ford Inc. responded

Hi camay283, We appreciate your 5-star review. We are delighted to hear you were satisfied during your stay. We hope to see you soon. Have a great day. Sincerely, Stacey Lilliston - President

January 20, 2023

I am please with the service I received when I go and it convenient for my location More

by camay283
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elinia
Jan 23, 2023 -

Lilliston Ford Inc. responded

Hi camay283, We appreciate your 5-star review. We are glad to hear you were satisfied with your service. We hope to see you soon. Have a great day. Have a great day. Sincerely, Stacey Lilliston - President

January 20, 2023

My service advisor was excellent. She kept me informed of what was going on. I got the car back the same day as promised More

by Dharmer19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elaine
Jan 23, 2023 -

Lilliston Ford Inc. responded

Hi Dharmer19, Thank you for your 5-star review. We are glad to hear our service team was excellent. We hope to see you soon. Have a great day. Have a great day. Sincerely, Stacey Lilliston - President

December 23, 2022

Great service. Took care of recall and preformed routine maintenance. Vehicle ready for pickup when promised. More

by JW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elaine Cambrelen
Dec 27, 2022 -

Lilliston Ford Inc. responded

Hi JW, Thank you for your 5-star review. We are glad to hear you were satisfied with your vehicle's service. We hope to see you on your next visit. Take care. Sincerely, Stacey Lilliston - President

December 19, 2022

Great service, knowledgeable, and I could always count on the Lilliston name for affordable pricing More

by ida
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rafael mechanic
Dec 19, 2022 -

Lilliston Ford Inc. responded

Hi ida, Thank you for your 5-star review. We are delighted to hear you were satisfied during your visit. We are looking forward to seeing you soon. Take care. Sincerely, Stacey Lilliston - President

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