Lilliston Ford Inc. - Service Center

Lilliston Ford did a great job servicing and addressing a issue I had with my trailer hitch. I dropped off my transit in the morning and was able to pick it up later that afternoon. This even allowed me to issue I had with my trailer hitch. I dropped off my transit in the morning and was able to pick it up later that afternoon. This even allowed me to get in a service call on the way home with my new Transit. Very pleased! More

Was on vacation and my battery died. Went in and they took great care of me. My only complaint was my vehicle was covered by a FORD extended service plan. I paid out of pocket. My dea Went in and they took great care of me. My only complaint was my vehicle was covered by a FORD extended service plan. I paid out of pocket. My dealer in Virginia is taking care of my reimbursement. Other than that this is a top notch operation and highly recommend them. More

Service department was very professional and timely from start to finish. Will definitely be back! start to finish. Will definitely be back! More

Did the work requested. Just a longer wait than expected. About 2-1/2 hours for an oil change and inspection. Just a longer wait than expected. About 2-1/2 hours for an oil change and inspection. More

Received great service at a very fair price. Greg the service writer was awesome Thanks Lilliston Greg the service writer was awesome Thanks Lilliston More

Picked my car up, performed routine maintenance and recall work. Had the car dropped of early afternoon. Smooth transaction as always. Service department is top notch, prices are fair, and the service recall work. Had the car dropped of early afternoon. Smooth transaction as always. Service department is top notch, prices are fair, and the service is always thorough. Shout out to Linda who is a great asset to this dealership! More

The dealer an staff are very friendly. Device has been a 5 star. An I will continue to do my business with them. Device has been a 5 star. An I will continue to do my business with them. More

Was greeted when I arrived, directed to the waiting area. Joshua came out to let me know that the car was completed and went through the paperwork with me. Site was clean and well taken care of. Joshua came out to let me know that the car was completed and went through the paperwork with me. Site was clean and well taken care of. More

Very satisfied with maintenance service. One problem with seat belt took two visits to finally be resolved. All issues with Escape seem to be resolved. One problem with seat belt took two visits to finally be resolved. All issues with Escape seem to be resolved. More

Customer service was very helpful got right to the point of the problem and was able to get the vehicle fixed of the problem and was able to get the vehicle fixed More