Lilliston Ford Inc. - Service Center

Jacob, the service advisor, was friendly and very helpful. My car repair was done very well and quickly. helpful. My car repair was done very well and quickly. More

Initially I was directed to just get in line by the gentlemen at the 2nd desk. Maybe a good morning Mr McCorkle we have you on the schedule. Would you mind getting in line and we’ll be with you shortly gentlemen at the 2nd desk. Maybe a good morning Mr McCorkle we have you on the schedule. Would you mind getting in line and we’ll be with you shortly would have been more appropriate. Then I meet Samantha and she was absolutely wonderful. Very kind and explained there are 7-8 mechanics resulting in 7-8 appointments on the schedule at the same time hence the line. My truck was in and out in 1-1/2 hours and you have a very nice waiting area. More

Jacob is awesome in service department. He is knowledge and made me feel welcomed while my car was being serviced He is knowledge and made me feel welcomed while my car was being serviced More

My experience at the dealership went very well. They helped me to get what I needed and they put them on for me in a timely manner. They helped me to get what I needed and they put them on for me in a timely manner. More

Had a recall that needed to be addressed. Every part of the experience was smooth and seamless. Every part of the experience was smooth and seamless. More

I always bring my vehicle in to the dealership for servicing. I always have to wait but I always bring a book or two in to read. Today I finished the one I have been reading and started another. servicing. I always have to wait but I always bring a book or two in to read. Today I finished the one I have been reading and started another. More

Everything was awesome. And Jacob was awesome . I would come back again . It was a great experience And Jacob was awesome . I would come back again . It was a great experience More

Service was prompt On time Everything was done to my satisfaction and at a reasonable price satisfaction and at a reasonable price More

Friendly, prompt service, clear instructions. Good experience. Thank you very much. Yadda yadda yadda yadda Good experience. Thank you very much. Yadda yadda yadda yadda More

Excellent customer service and always very pleasant to deal with. Very difficult situation with my car that they handled with expert professionalism. deal with. Very difficult situation with my car that they handled with expert professionalism. More