Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Lilliston Ford Inc. - Service Center

Vineland, NJ

4.6
174 Reviews
Call Service Center (856) 238-1916

174 Reviews of Lilliston Ford Inc. - Service Center

Sort by
August 12, 2021

Very helpful communication was awesome my service person Matt was the best and have been keeping in contact with me More

by mrbarryb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt
Report | Print
Aug 13, 2021 -

Lilliston Ford Inc. responded

mrbarryb, thank you for taking the time to leave us your feedback. Customer satisfaction is our #1 priority, and we’re always looking for ways to improve. Should you have any further inquiries, please do not hesitate to give us a call here at the dealership. We hope to work with you again soon. Have a good day!

August 08, 2021

Service was fast. But I was not happy that my Premium warranty that I recently purchased by Ford did not cover the brake lines. Thanks More

by Bate67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew
Report | Print
Aug 09, 2021 -

Lilliston Ford Inc. responded

Bate67, thank you for taking the time to leave us your feedback. Customer satisfaction is our #1 priority, and we’re always looking for ways to improve. Should you have any further inquiries, please do not hesitate to give us a call here at the dealership. We hope to work with you again soon. Have a good day!

August 04, 2021

Wasn't satisfied with service at all i ordered the works for oil change and they gave me a conventional. we you look up the name been getting the works for years when i asked him about it he gave a silly re More

by leshall.lh59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim
Report | Print
Aug 04, 2021 -

Lilliston Ford Inc. responded

leshall.lh59, thank you for taking the time to leave us your feedback. Customer satisfaction is our #1 priority, and we’re always looking for ways to improve. Should you have any further inquiries, please do not hesitate to give us a call here at the dealership. We hope to work with you again soon. Have a good day!

August 02, 2021

Always pleased with Lilliston service. They take care of the problem and never try to sell you more than you need. I was always leery of dealer service depts until I went to Lilliston Ford! This is one de More

by safford
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom, Linda
Report | Print
Aug 02, 2021 -

Lilliston Ford Inc. responded

Thank you for the 5-star review, safford! We're happy to hear that you left the dealership satisfied with our customer service. We look forward to working with you again. Safe travels!

July 15, 2021

Had a great experience when I took my Ford to Lilliston to get serviced. Tom was exceptional. Felt like a mom and pop place. Outstanding! More

by Neal T.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom
Report | Print
Jul 16, 2021 -

Lilliston Ford Inc. responded

Hi, Neal T., thank you for taking the time to leave us a positive review! We're happy to hear that Tom was able to provide you a 5-star experience with our services. We look forward to your next visit!

July 05, 2021

Great place to come for service. They really care about your time which is greatly appreciated. Friendly, clean, cool... More

by julie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon
Report | Print
Jul 06, 2021 -

Lilliston Ford Inc. responded

Thank you for the positive review, Julie!

June 03, 2021

Called to make an appointment for the first oil change on my 2020 Ford Ranger, was told the first available appointment was 11 days out and I would need to get on a waiting list for at least 5 weeks to get a More

by patshea2
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Customer service
Report | Print
June 01, 2021

Came in for an oil change late in the day, No issues. Uses my Ford Pass rewards that I received when I purchased my new truck. More

by Rob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom
Report | Print
Jun 02, 2021 -

Lilliston Ford Inc. responded

Rob, Your wonderful review is greatly appreciated. We are extremely grateful for our staff and the services they provide. Thank you for choosing Lilliston Ford & we hope to see you again soon.

April 26, 2021

Was told there were FREE OIL CHANGES WHEN I BOUGHT MY TRUCK. GUESS NOT, THAT MUCH MONEY FOR truck and have to drive 40 miles oneway to pay for the FIRST oil change. Will be last one there,only reason More

by Seabear49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt or mark?
Report | Print
Apr 26, 2021 -

Lilliston Ford Inc. responded

Thank you for your feedback. Customer Satisfaction is very important to us and we would like to learn more details about your experience. Please give us a call to discuss your concerns further.

April 24, 2021

Needed oil change and a recall. Several mechanics were out sick, so I told them just to do the oil change. They were very apologetic, told them not to worry. Will definitely go back! More

by jojo518
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Forget his name, his daughter is a teacher!
Report | Print
Apr 26, 2021 -

Lilliston Ford Inc. responded

jojo518, thank you for the great review! We're pleased to hear that our team has given you excellent service. We appreciate your business and welcome you back whenever you need help.

1
...
12
13
14
...
18