181 Reviews of Lilliston Ford Inc. - Service Center
Although I have lived in Maryland for the last 54 years I went "home-home" to buy what will likely be my last car. I'm a native of Vineland and have nieces and nephews who live in the area. The people at went "home-home" to buy what will likely be my last car. I'm a native of Vineland and have nieces and nephews who live in the area. The people at Lilliston treat me like family--despite it being a rather large operation. More
Great customer service, sales team A+ would highly recommend for anyone looking for used or new vehicle. Their service department is also awesome. recommend for anyone looking for used or new vehicle. Their service department is also awesome. More
From the valet service, the maintenance on my Bronco sport, including bringing it back, I was kept informed and updated on progress. There was even a video of the mechanic checking brakes and tires, rep sport, including bringing it back, I was kept informed and updated on progress. There was even a video of the mechanic checking brakes and tires, reporting his findings. I was given the opportunity to ask questions and informed of when car was finished. They also did a car wash, cleaned and vacuumed the interior. All the individuals I dealt with were professional and kind. Enrique led the whole experience and I was extremely satisfied. Great service at a trustworthy experienced dealership! More
Everyone - pleasant and helpful! From start to finish! Car picked up, serviced, and delivered back in same day! Loved video taken of my car while on lift! From start to finish! Car picked up, serviced, and delivered back in same day! Loved video taken of my car while on lift! More
They must had family members do 5 star, Alot different from 5 years ago, Called said they would take care of the repair cost. 5 minutes later said I'm paying for it. I was willing to have the other side from 5 years ago, Called said they would take care of the repair cost. 5 minutes later said I'm paying for it. I was willing to have the other side of the wheel hub replace out of my pocket. Never got my detail done, John I, great in sales tried to help. They do thing not in good business. More
I had to take my f350 in for recall work. Taylor did an excellent job of getting everything taken care of. It took a little longer than I expected but, Taylor took care of that too by getting Taylor did an excellent job of getting everything taken care of. It took a little longer than I expected but, Taylor took care of that too by getting me a loaner vehicle. Thanks again Taylor, the next time I have to bring my truck in I hope I get you as my service rep. More
Lilliston offers valet service. Every way available to schedule an appointment. Extremely helpful and knowledgeable service representatives Every way available to schedule an appointment. Extremely helpful and knowledgeable service representatives More
I felt very comfortable when I bought my car. Jim Frie took the time to explain all the ins and outs as there were more bells and whistles than my old car. I just had a recall/update that ne Jim Frie took the time to explain all the ins and outs as there were more bells and whistles than my old car. I just had a recall/update that needed to be done. Enrique checked me in, and said if I needed anything to just let him know. Update took about half an hour. More
I was welcomed upon arrival, explained what options were available based on my appointment reservation. When the work was near completion recommended additional tasks were suggested. Work was completed a available based on my appointment reservation. When the work was near completion recommended additional tasks were suggested. Work was completed and everything was explained. Ch cl out was easy. More