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Lilliston Ford Inc. - Service Center

Vineland, NJ

4.6
173 Reviews
Call Service Center (856) 238-1916

173 Reviews of Lilliston Ford Inc. - Service Center

Sort by
November 13, 2024

I felt very comfortable when I bought my car. Jim Frie took the time to explain all the ins and outs as there were more bells and whistles than my old car. I just had a recall/update that ne More

by Beth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Marchina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Frie
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 13, 2024 -

Lilliston Ford Inc. responded

Thank you for the 5 star review, Beth. We're glad that Jim was able to help introduce you to all of your new car's features, and that Enrique was able to take care of the update quickly and efficiently. Thank you for sharing your experience with us and we hope you're loving your new car! Sincerely, Greg Freeman, Platform General Manager Cell: 918-688-1076

September 26, 2024

I was welcomed upon arrival, explained what options were available based on my appointment reservation. When the work was near completion recommended additional tasks were suggested. Work was completed a More

by w.smith680
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor
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Sep 26, 2024 -

Lilliston Ford Inc. responded

Thank you for sharing your experience! We're glad to hear our team at Lilliston Ford provided a smooth and informative visit. We appreciate your feedback and look forward to serving you again!

September 15, 2024

They were very curtesy respectful and very professional They make me feel secure as far working with my car More

by Carlos logistics
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Marchina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 16, 2024 -

Lilliston Ford Inc. responded

Hi Carlos logistics, We're thrilled to have earned your five-star rating! Your support means everything to us. Sincerely, Greg Freeman, Platform General Manager Cell: 918-688-1076 greg@lillistonauto.com

September 04, 2024

Took care of the recall in the time they said it would take. Good job 👍😊 More

by Saettlers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Frie
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Sep 05, 2024 -

Lilliston Ford Inc. responded

Hi Saettlers, We're thrilled to have exceeded your expectations! Come back soon for more exceptional service. Sincerely, Greg Freeman, Platform General Manager Cell: 918-688-1076 greg@lillistonauto.com

August 27, 2024

Friendly concerned about my auto needs pricing was good let me know what else was needed followed up with a completed call More

by dennisjhall55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denny Pratta
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Aug 27, 2024 -

Lilliston Ford Inc. responded

dennisjhall55, Thank you for your excellent review! We're delighted to hear that you found our team friendly and attentive to your automotive needs, with competitive pricing and thorough communication. We always aim to keep our customers well-informed and satisfied with our service. Your positive feedback is greatly appreciated, and we look forward to assisting you again in the future! Sincerely, Greg Freeman, Platform General Manager Cell: 918-688-1076 greg@lillistonauto.com

August 24, 2024

Professional, courteous and informative. Would recommend to friends and family. Will return in the future. More

by hachilles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serb Adv 2173 Adam Propert
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Aug 26, 2024 -

Lilliston Ford Inc. responded

hachilles, Thank you for your wonderful review and for recommending us to your friends and family! We're delighted to hear that you found our team professional, courteous, and informative. Your satisfaction is our top priority, and we look forward to welcoming you back in the future! Sincerely, Greg Freeman, Platform General Manager Cell: 918-688-1076 greg@lillistonauto.com

August 18, 2024

Service was quick and efficient, downtime was minimal and bill was fair. Very good dealer. More

by tleathern
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Aug 19, 2024 -

Lilliston Ford Inc. responded

tleathern, Thank you for your positive review! We're delighted to hear that you found our service quick, efficient, and fairly priced. We strive to minimize downtime and ensure a great experience for all our customers. We appreciate your kind words and look forward to continuing to serve you in the future! Sincerely, Greg Freeman, Platform General Manager Cell: 918-688-1076 greg@lillistonauto.com

August 10, 2024

Taylor did a great job communicating with me on the updates got my work van back quickly More

by jackberghof
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor
Report | Print
Aug 12, 2024 -

Lilliston Ford Inc. responded

Hi jackberghof, Thank you for choosing us! We're excited to welcome you back for more outstanding service. Sincerely, Greg Freeman, Platform General Manager Cell: 918-688-1076 greg@lillistonauto.com

August 05, 2024

Great experience with Don our service Technician. Kept us informed about the repairs to our vehicle. More

by chief251
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don
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Aug 05, 2024 -

Lilliston Ford Inc. responded

Hi chief251, Thank you for your kind words! We're dedicated to providing top-notch service. Sincerely, Greg Freeman, Platform General Manager Cell: 918-688-1076 greg@lillistonauto.com

July 24, 2024

Ford does not make the part for my 2012 F 150 with 41000 miles on it . Service took two day More

by Rsgroff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Adam
Report | Print
Jul 25, 2024 -

Lilliston Ford Inc. responded

I'm sorry for the inconvenience you experienced during this recent visit. We aim to provide comprehensive, accommodating service and it's clear there was a misunderstanding regarding the necessary part for your truck. Please reach out directly so we can discuss this in greater detail and ensure all outstanding concerns are addressed. Thank you, Maria Marchina - Service Manager - 856-691-2020

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